I just worked with Lilia to get insurance for our new home purchase. She was incredibly helpful and…read moreeasy to work with. She got us a great policy at a great price. The experience was so good that we switched our auto insurance to them as well. Paul H.

Lilia was wonderful to work with, she is very patient and work hard, always get the best deal for…read moreme.

In this office, informed customer service is a lost art,…read more Allow me to express my utter and total dissatisfaction with the way Ithat this has been handled by the billing department and the tone of the communication from your office, specifically, anyone other than Sandy. The difference between the intent of the fact-finding and the impact of the accusatory tone of the "office to client" communication has left me with little trust in the service part of customer service. We are well aware of all that transpired between October and January. There was a lag between the license plate being turned in and the notification to your office. We had no problem paying the difference due to that error on our part. Owned and accounted for by the customer with no tone, no complaint. However, it is brought up as the reason for all the issues. I am still confused as to the system failure that a simple addition caused after the change was resolved. However, the billing department's lack of oversight and accountability has not, nor will it be, owned by anyone other than the customer. I called in good faith this week due to a text message about a past due balance. After several conversations and more patronizing and repetitive information, the resolution is that the money was "FOUND" and we are back on track. This has caused undue and unnecessary stress on a customer whose error was to add a car to the policy, which complicates the system. It would appear that the system would appreciate the business, but that is not the case. I do not need another patronizing lesson on how the system does not work. I would appreciate due diligence and investigation prior to the blame game, of how the change of adding one car has completely crashed the billing system to such an extent that several systems are misaligned. Now I am just a public school teacher and not a multi-billion-dollar industry, but I cannot imagine that this is good for business.

Far too often, we are quick to criticize and reluctant to offer commendations. Sandy answered my…read morequestions thoughtfully, and ensured I understood the process. Additionally, she offered practical solutions which saved money. Looking forward to a bright future with StateFarm.

Thank you so much for your timely and knowledgable assistance during enrollment. I would highly…read morerecommend and will work with Kim in the future! Very satisfied client!

From the owner: I am a broker which means I work for you or your business, not for one particular company. I enjoy…read morehelping Self-Employed small business owners find valuable health benefits that are not offered on the marketplace. Private health insurance can be deducted from your business. I also have prescription options if your prescriptions are too expensive or not covered on your health plan. Dental And Vision offered as well as critical illness, specified disease, and accident plans.

Thank you Rodney Vance for explaining all my coverage. My options and the situations that put the…read moredifferent scenarios in perspective. It was a pleasure and getting MORE coverage for LESS was the cherry on top of that sweet cake,

I spoke with Rodney on Friday about moving insurance carriers. He quoted me for auto which was…read moregonna save me about $75 a month. He called the next Wednesday to confirm the auto and home policies. He ended up saving me even more on my auto and brought my premiums for my home down. Call them! You will be glad you did!

I would like to thank Brent of Lamm Insurance for helping me with my home and auto policies and for…read morehis honest feedback. He promptly returned my call and listened to my insurance needs and found the best option for my family. I saved a great deal of money by switching and am happy I made the call to ask for a quote. Brett had been in the insurance business for 23 years and understands the laws and scenarios and advises on the best customized option. Thank you again!

Lamm insurance is the best agency in the triangle. I had Brent as an agent when he was at Farm…read moreBureau and when my policy was up I followed him to Lamm Insurance. I worked with Tammy who is awesome and so patient with me. I had so many questions for her and she happily answered every single one of them, even if I asked the same question over and over again. She explained insurance terms to me so I could understand. While Tammy was out on vacation and I had a question, Brent was more than happy to assist me and make sure my home insurance was correct and active. When I call the office the receptionist are always pleasant and if my agent is out of the office, they make sure the message gets to them in a timely manner. Tammy always emails or calls back within an hour. By far the beast agency I have dealt with, excellent customer service.

I've been insurance with this office for many years now and their response through text during…read moreoffice hours is mind blowing, it's the best experience and customer I've ever had with any insurance compan. Highly recommend them!

I just don't know where to begin! Jeff Langlois and his staff has been a part of my family for…read moreyears!!! They are so professional, their customer service is excellent, and they go above and beyond to make sure that my family and I are taken care of! Maribel checks in with me on a monthly basis. She helps to keep me on top of my accounts for my personal and business. My father passed away in 2016 and Jeff and his staff were right there with us every step of the way. He called to check on us to see if we needed anything. He brought documents to us. There are so many things that Jeff has done for my family throughout the years. Jeff is not just our insurance agent, he is like the brother that I never had. I'm so grateful for him and his staff. I highly recommend Jeff Langlois !

It was my first time getting an Insurance Policy on my own and it was very nerve wrecking, I wasn't…read moresure what to expect when I got there but as soon as I walked in everyone was very polite and made me feel comfortable. Ms. Autmon and her team were of great help in explaining the pros and cons of the Policies I was looking to getting as well as breaking everything down for me. Definitely recommend! awesome team and great experience!

la Aseguranza es muy buena son muy amables los agentes lo atienden rápido y luego en mi idioma que…read morees lo más lindo

Candy was incredibly helpful and supportive! I have had a great experience with this State Farm…read moreagency for quite a long time now!

I'd give this office zeros if I could. We have been loyal customers for decades with no claims…read more Once we actually had a claim, it took years to get any compensation for damage that was clearly covered. Rotating Claims Adjusters were incredibly frustrating. Every time you could speak to a live person, you had to explain the entire situation all over again. Finally reported them to the Insurance Commission of NC. Funny how they called us the next and tried to settle with us immediately. This agency is sleazy--run away fast and save yourselves the time and frustration!