I've been insurance with this office for many years now and their response through text during…read moreoffice hours is mind blowing, it's the best experience and customer I've ever had with any insurance compan. Highly recommend them!

I just don't know where to begin! Jeff Langlois and his staff has been a part of my family for…read moreyears!!! They are so professional, their customer service is excellent, and they go above and beyond to make sure that my family and I are taken care of! Maribel checks in with me on a monthly basis. She helps to keep me on top of my accounts for my personal and business. My father passed away in 2016 and Jeff and his staff were right there with us every step of the way. He called to check on us to see if we needed anything. He brought documents to us. There are so many things that Jeff has done for my family throughout the years. Jeff is not just our insurance agent, he is like the brother that I never had. I'm so grateful for him and his staff. I highly recommend Jeff Langlois !

Very helpful and informative Provided worthwhile information on insurance coverage and benfits.read more

Cecil Burt has been our insurance agent for the last 35 years covering our auto and home. He has…read moreworked with us to make sure our coverage is appropriate and his staff is very professional. Over the years we have had several significant claims that were handled very well. I highly recommend Cecil and his team for your insurance needs. William Cline

Highly recommend Watchmen for your insurance! I didn't really understand what I needed for my car…read moreinsurance or what to look for, and they did a great job explaining the different options and found me a better price than I had before with better coverage. Super friendly & helpful insurance agency :)

Billy Gooch was my agent. After multiple attempts to change my policy I had to have my brother in…read morelaw call him and demand he return my calls. After several years of horrible negligence I canceled my policy when it was time for renewal. Even though I signed the cancellation documents, I was still charged for 4 months on a canceled policy. I had ti change mt banking account in order to stop the charges. I have no idea why this company has a 5 star rating. If I could upload my email correspondence on this site I would. I had homeowners, multiple car insurance and renters insurance. My address was incorrect, I dropped my ex husband while we were going through a divorce and he was able to call and get added again. I paid for his insurance for months while he was living with another woman and Billy refused to return my calls to remove him. After charging me for insurance after I canceled my policy I've asked for a refund for the 4 months they refused to stop withdrawing money. I was told I needed to contacts state auto myself to get refunded??!!!!! Worst experience I have ever had with any service anywhere! I had roadside assistance, the two times I called for service I was out of range for service. A bunch of misogynistic men running this company. I've also written a letter to Dave Ramsey and forwarded all my email correspondences as he was the reason I went with them to begin with. BEWARE!

After being a loyal Nationwide customer for over 20 years I switched when the 6 month bills showed…read moreincreases for things I had not approved adding to my policy so I'd call and get the price back down but finally had enough. Saved big bucks with different insurance company. Nationwide entered the date of insurance change wrong (whose typo ? doesn't matter). The DMV said I had a lapse in my insurance. It took this office several weeks to correct it. The DMV threatened to take my plates and at the 11th hour after I called the corporate office repeatedly, it was finally escalated. The local office should have escalated it after the first week. It was finally corrected, I believe more because of what I did than what they did. So more than once I was frustrated by slow weak action.

I highly recommend Dan's agency! He and his staff are great to work with and always go the extra…read moremile to help their clients. Every time I call the office, I feel like they genuinely care about my needs and make me a priority. Great rates and great customer service!

Excellent, consistent, and prompt service. Working with Wanda at SJ Adams has made finding…read moreinsurance policies and renewing those policies quick and easy to where I hardly have to think about it or wonder if I'm getting a competitive rate (and isn't that all you want out of a broker?). 10/10

Worked with Shaun and his group for a few years. The process has always been easy, fast, and…read moretransparent. They make sure to always look for the best prices for my needs and are very easy to get in touch with whenever I have a question. I have no regrets going through SJ Adams for many of my insurance needs and plan to continue to indefinitely. HIGHLY recommend.

I have had my insurance with this company for 20 years or more. I felt that they were a family…read morebusiness and family oriented. My family and friends all told me that i could get a cheaper rate with another company and i still remained loyal because of the service i got. After doing business with them for so long I was give a higher rate of insurance after a finder bender where the only damage was to my car. My insurance doubled and with the raise in insurance added $200 more to the double rate hike. And to add insult to injury they deducted $337 from my account. And then informed me that I owed an additional $53 for canceling. When i spoke to them about what happened and how i felt about the decline in customer service was i was told that things had changed and that they had people to help them now that they were not as involved with customers as they where before. I sure wish i had gotten an update about that. When i spoke with Tonya she spoke to me as if i was someone off the street. There was no underwear but i was met with anger. Please take your business elsewhere. This situation has taught me that loyalty is only as far as your pocketbook will take you. Look out for you.

Great pricing from an agency that genuinely values their customers. Spurling and his team have gone…read moreabove and beyond to deliver superior customer service.

Needed to get a new policy for my sister's townhouse. Called Mike Embree agency, spoke to Heather,…read moreand she had everything quoted, paperwork completed, and coverage approved to be effective on the desired date. This was done almost immediately. She was very knowledgeable and extremely efficient, a genuine pleasure to contact for business. Hardy V

We have been customers of Mike Embree insuracne for almost 20 years and every year they take crae…read moreof us. They are always looking out for their customers. Yanira goes out of her way( after business hours) and responds to my emails. The whole company is awesome. We have life, car and home insurance with them. The are literally an A++ team and company. Great Customer service Linda Cramer

DO NO USE THIS COMPANY, NONA deliberately misleads you to sign, once you are on the policy and you…read moreneed to cancel because its nothing like what you were promised initially, they will charge you with $500 in cancelation fees and try to send you to collection. This business is a scam. Nona is a liar and thief. My policy more than tripled from what i was quoted.

Mr. Medlin was so incredibly helpful and kind to me yesterday as I switched to Allstate for auto…read moreinsurance. He answered all of my questions thoroughly, and took the time to be sure everything in my policy was the way I wanted it. He made the entire process (which I had been dreading, by the way) very easy and painless. I definitely recommend his services!