Sara and her team are great to work with. She is very knowledgeable and works hard to make sure…read moreyour policy works for your needs. We have multiple policies with her. Great agent and great office to work with.

Very rude on the phone. Sara is. A lot of lying done. The policy came in way higher than the quote…read more This was due to incorrect information entered by the Owner/Agent. the another agent in the office corrected it, but it took weeks Sara is very close talker invades your personal space. Also, their office is in a weird area for an Insurance Agency. That should have been my 1st clue hard to find, the building smell's like wet dog, Also very unprofessional in having a dog that runs out to "greet you" it more seems like it is attacking you. Never stopped barking when I was there, also when you call in you can hear the dog barking. Taking my business elsewhere. I would suggest if you want to have decent insurance for your family and belongings this would be the last agency you would go to.

I just want to write that I been with this insurance agency for 3 years and my agent name is Haley…read more She and I have never met in person and only ever had phone contact. Through the years she memorized my names (been legally changed), what vehicles I drive, my coverages, and most important she has always given me the best advices to handle any situation. Also, her advices are always in your benefit and not theirs! She really is the agent of the future. Especially now, you would want to have someone of her skillsets. Someone who'll learn who you are and help you with your needs without ever needing to meet with you. So, you guys better hurry before she gets to busy to put you on her list.

Having had a number of former agents and direct dealings with some awful carriers Dolbow Insurance…read morewas a breath of fresh air. Excellent communication, caring staff, and very well-informed they have provided me a first class service. In an industry chock full of the very worst kinds of liars and scoundrels this agency is a very rare beacon of honesty and respectability and I recommend them without reservation.

Whenever I contact State Farm I receive excellent service. They take care of my questions and they…read moremake sure that every encounter is a positive one. I am very satisfied with the service I receive.

i just had to file a claim with Debbie Montgomery State Farm after having her help handle all my…read moreinsurance needs for several years. Everyone at her office has always been able to answer all my questions and any question about coverage. Cindy Lou has even made follow up calls to make sure policy is updated . After filing a claim I was really happy with State Farm and all the help from everyone in her office and all the staff at state Farm that listened to all my claim details. I was upset and they took the time to listen and explain how the claim process worked. Afterwards I was so happy I got to deal with this group. The support starting with Debbies office to State Farm showed me what great customer support. Again Thanks to all. I know if a have a problem they will always be one phone call away. Thanks JT

Worked with Justin and the team on an insurance policy for my company. He was able to handle all 3…read morepolicies that we needed which included E & O, Cyber Security, & protection of our inventory. Highly recommend Justin and his team.

From the owner: As a Coverholder at Lloyd's of London, we specialize in Cyber Liability Errors & Omissions…read moreInsurance for Managed Service Providers, Managed Security Service Providers, Cloud Computing Companies, IT Staffing Companies and Software Development Firms. Our TechMal® (Technology Malpractice) Cyber Liability Errors & Omissions Insurance Policy is currently in place with over 1800 Information Technology Service Providers around the United States.

I could not get resolution from the AAA - Worthington office on an issue; so, I went to the AAA -…read moreWesterville office. The two individuals I spoke with at the AAA - Westerville office were very understanding, looked up an old receipt, printed it out, and even looked up the Customer Service phone number for Delsey Luggage. Kudos to the AAA - Westerville office for their customer service! I did not receive good customer service from the AAA - Worthington office and I've been a AAA member for 29 years!

Your check-out help was contrary and nearly rude to us because we did not have our large "credit"…read moretype AAA card in our wallet or purse. Both my wife and I cary our key-ring card along with other key-ring cards that we frequently utilize. I received a lecture on why I should carry the larger card and how AAA was losing money from customers that peel off their key ring card and give it to non-members. Nearly walked out to avoid tasing my voice but your cashier just kept on lecturing. Not a pleasant visit.

I had a terrible experience dealing with Liberty Mutual insurance, but Deb at April Schaad's office…read morewass wonderful! She stuck with me during anout 3 montgs of living HELL in trying to deal with people who didn't cqre if I walked or sat home worrying about how I was going to do.what I absolutely needed to do! For amyone who is interested, make sure you read this & make sure you never havebto deal with Liberty Mutual! The people who work.for them are rude, to say the least! Thank heaven I ended up Okay & State Farm helped me tremendousl!

April, Tammy and Deb have always been amazing to me. Professional, responsive and honest! April has…read morebeen my agent for a better part of 25 years! She is not only my agent, but a true and loyal friend as well. Tammy and Deb have always stopped what they were doing to help me when I would call or stop in. I appreciate all three of them and would do anything for them. My Dad retired from State Farm's Regional office in Newark a few years ago. It just made sense to work with April and her team! Like a good neighbor... April is there!! THANK YOU TO ALL OF THEM!!

Best decision I ever made!!! As a AAA member I never thought…read moreto use AAA as car repair services. My car didn't start and I reached out to AAA to come and give me a jump The battery was originally bought by AAA 2 years prior. When the service technician visited me he realized the issue isn't the battery but the alternator. He told me to contact a AAA location in Gahanna for the repair. I called the location I spoke to Chris who was very knowledgeable and told me an estimate. He even recommended that I had the car towed to the location the day before so they can get right to work starting on it the next day. Making my appointment online was very easy. With my AAA membership I requested an oil change to be done on the same day that my car was being repaired. Once my car had gone through the diagnostic portion Chris called me to verify it is the alternator review the estimate and told me he will give me a call when the job is done. When the job was finally finished the estimate was the same I got a great discount using my AAA membership. Five stars excellent service excellent customer service from Chris. I would recommend this place and if I have any more car issues I will go to AAA.

Sept 2025 my son's fusion had a caliper bolt come out , supposedly replaced rear calipers rotors…read moreand pads . 19,000 miles later have no pads left , the rotors are extremely pitted find it hard to believe that anything was replaced other than the caliper ...maybe . Basically cost me $2100 for less than a year

Geico has always been a great insurance company for me. I've had claims and a few tickets but I…read morestill have a great policy at a great price!

Had an important need. Called and spoke to Brandon. He was either high on marijuana or just sleepy…read more Spoke in a low monotone. Couldn't help me nor tried. Didn't offer help. He did however want to call corporate which I'd already explained I had tried and it was a waste of his time and mine. Decided he'd just call corporate anyway after not listening to me at all. I hung up. What a wasted call. Can Geico possibly hire people who know about insurance? Or even listen. Sad.