I am a new customer with State Farm. I called in and spoke to Paula Bass. She was AMAZING. So easy…read moreto work with and very knowledgeable as I had a lot of questions. I also have had to call back to inquire about different things and everyone I have spoken to has veen really nice. I would definitely recommend this branch of State Farm.

Christie cancelled the incorrect vehicle on my insurance vehicle policy, and never offered an…read moreapology. She only made excuses for the reasoning of why. I asked several questions that she could not answer and even though her voice remained the same with no attitude, she made several sarcastic unacceptable remarks in our conversations. She lead me on for several months stating that it was taking a long time for the policy to get corrected. I understand that they are new to the area, but this was not acceptable. She would not allow me to speak with Matt Collier, the actual agents. She always has an excuse for why this or that was not happening. I truly believe in fairness, honesty concerning the facts and transparency concerning the intentions. I have yet to receive any of the above.

Amazing representative for State Farm! She was very helpful and answered all my questions! The…read moreprocess of getting insured went way faster than I thought.

Melissa Throm sat down with us and went over our coverage. She answered any questions we had. We…read morethought had enough coverage on everything and found out we did not. We are going to correct the problem now. Melissa Throm was professional and cordial. I would recommend her to anyone looking for homeowner, life or car insurance.

As soon as I walked in this locked "meh" establish ment to which a man opened the door for us 4…read moreminutes after opening. I was immediately reminded of my shitty childhood in the 90's. Greeted with frebreez and cigarettes. After trying to Figure out an areacode for a place I do not live I was told "I was just bout usless this morning." Now I do get where Mrs lynn was coming from, but not feelin it. All in all it was in and out. Pretty standard insurance place. The cigarettes smoke was bad. Ive been smoking for 11 years. Oh and Colleen was out.

From the owner: As an Nationwide Agent in Goldsboro North Carolina, I can help you find the right car insurance…read morecoverage and assist you with finanical planning for retirement or college savings for your children.

I highly recommend this agency. Kimberley goes above and beyond anytime I need a policy…read moreadded/updated. She honest, responsive, and very knowledgable when it comes to this industry. Thank you for exceeding my customer service experience.

From the owner: Looking for reliable insurance with a personal touch? Paradigm Insurance is here for you. We…read moreprovide a full range of insurance services, including auto, home, life, and business coverage. Our team works with you to find the best policies for your needs. We are a Veteran owned, locally ownerd Insurance Agency with offices in Goldsboro NC and Mount Olive NC. We quote with several companies to give you best rate and we can insure you all across NC and GA. Call us today!