I highly recommend this agency. Kimberley goes above and beyond anytime I need a policy…read moreadded/updated. She honest, responsive, and very knowledgable when it comes to this industry. Thank you for exceeding my customer service experience.

From the owner: Looking for reliable insurance with a personal touch? Paradigm Insurance is here for you. We…read moreprovide a full range of insurance services, including auto, home, life, and business coverage. Our team works with you to find the best policies for your needs. We are a Veteran owned, locally ownerd Insurance Agency with offices in Goldsboro NC and Mount Olive NC. We quote with several companies to give you best rate and we can insure you all across NC and GA. Call us today!

Amazing representative for State Farm! She was very helpful and answered all my questions! The…read moreprocess of getting insured went way faster than I thought.

Melissa Throm sat down with us and went over our coverage. She answered any questions we had. We…read morethought had enough coverage on everything and found out we did not. We are going to correct the problem now. Melissa Throm was professional and cordial. I would recommend her to anyone looking for homeowner, life or car insurance.

Great staff!!! It's nice to have a team that works hard to help you understand your policies and…read moreguide you on how best to utilize them when bad things do happen. Friendly and kind. They actually care. That's so nice to have in a faceless digital age.

Refused to provide me with proof of insurance in a timely manner. A complication with my payments…read morearose and instead of contacting me directly via text (which I stated I preferred )they sent mail. It was never explained to me why my automatic payments stopped going through on my credit card. Continued to charge me instead of just canceling my plan when the payment method fell through.

I am a new customer with State Farm. I called in and spoke to Paula Bass. She was AMAZING. So easy…read moreto work with and very knowledgeable as I had a lot of questions. I also have had to call back to inquire about different things and everyone I have spoken to has veen really nice. I would definitely recommend this branch of State Farm.

Christie cancelled the incorrect vehicle on my insurance vehicle policy, and never offered an…read moreapology. She only made excuses for the reasoning of why. I asked several questions that she could not answer and even though her voice remained the same with no attitude, she made several sarcastic unacceptable remarks in our conversations. She lead me on for several months stating that it was taking a long time for the policy to get corrected. I understand that they are new to the area, but this was not acceptable. She would not allow me to speak with Matt Collier, the actual agents. She always has an excuse for why this or that was not happening. I truly believe in fairness, honesty concerning the facts and transparency concerning the intentions. I have yet to receive any of the above.

I am a Therapist here in Goldsboro, NC. I have 26 yrs of Clinical experience and do my best to help…read moreothers find solutions to their problems. But I have yet to find any group that is more knowledgeable or experienced in the Insurance field than AIS!! I had Geico prior to (and we all know their claim to fame is that they can beat any other prices) but guess what - AIS found the solution to my Insurance problem - a much lower premium price with the same coverage!! Thank you V and AIS! Keep up the good work

i am an attorney with 35 years practicing insurance defense. when it comes to insuring myself, i…read morewouldn't use anyone else. REBEKAH is professional, kind, informative and responsive. She deserves more stars but they only give me five. mary maloney, esq.