Used this agent for several years for just about all my insurance needs (i.e. auto, home, etc.)…read more This is a small official Allstate office where the main agent, Roger is very knowledgeable. Service was top notch for several years but what prompted me to switch was when I noticed my premiums kept creeping up in cost with no claims ever filed or accidents. All I asked for was an explanation as to why my premiums kept going up despite my never having any claims but none of the agents would return my calls for about two weeks so I left for another carrier. I figured my business wasn't important enough for an explanation even though I had multiple policies.

I've been using Roger Dwyer Allstate since I first started driving and currently have numerous…read morepolicies here. The quality of service is top-notch and honest. All of the staff are friendly, and they have been for as long as I can remember. If you call with a question or problem, they will go the extra mile to help you out. When you enter their office, you are often greeted by name, as if they make it a point to remember their customers. Roger will periodically have one of his reps call me, asking me to stop in so they can review my policies. When I stop in, Roger reevaluates my policies and suggests ways for me to cut costs. Andrew, who also works in the office, is an asset to the Dwyer Agency. He has taken time to go back-and-forth on the phone with me while I set up autopay and autobill, after I followed his suggestion to do so because it'd save me additional money. Andrew is patient with his customers and dedicated to helping you, just like Roger is. The prices are slightly high, but that's not Roger's fault. That's Allstate. Roger will work with you to keep your rates to a minimum. You get what you pay for, and sometimes you're better off paying the extra few dollars for the quality of service and having a good agent who will work with you, rather than an automated chain like Geico where they only know you by a policy number. My family also uses Roger. When I was a child, I remember going here with my father when Roger's father was here. This is a well-established, local business and got to this point for a reason.

I have been with this agency for so many years. Jose was my agent and is great to work with. When I…read morewas getting ready to move to Pennsylvania, I was afraid I would have to find a new agency. I was so happy when Jose told me that all I would have to do was change agents. Now I have Tina, who is just as wonderful and caring. This agency will work with the client as to what is best for their needs. And what a wonderful surprise for my birthday. A beautiful picture of the best agents. Thank you!! And thank you for always watching out for me. I truly appreciate all of you.

After hearing that State Farm is the only mainstream insurance company offering insurance on…read moredrones, I called customer service to ask some questions and I was automatically transferred to this office. Since drone insurance isn't a common request, I figured I wouldn't get answers until someone researched it. Jose was knowledgeable about drone policies and took the time to explain everything to me. He gave me a quote and was in the process of setting up the policy when he called me back and said it'd be cheaper than he originally thought (I appreciate his honesty). Jose was great at communicating with me and called to keep me updated every step of the way. He had my new policy active the same day that I called. He was thorough in explaining what I needed and didn't need. He went out of his way to be polite and courteous to me. I was able to purchase this policy from start to finish without even needing to go to the office. He made it very easy and was a pleasure doing business with. He is an asset to State Farm.

Two thumbs up for the Bryan Insurance Agency. I've used this agency for all my insurance needs for…read morethe past 5 years now. Every member of the Bryan team has been professional and courtrous. I wanted to share my most recent experience. My wife and I were just married and being she was from out of state she needed to get her car registed and insured in NY. When we contacted the Agency they were immedietely there to help and had my wife added to my policy within minutes. The quick turnaround by this staff helped make the transition for my wife and I very seamless and stress free. They even helped her with step by step instructions on how to get her car registered and her title transferred through the DMV. It is this kind of customer service that keeps me with the Bryan Insurance Agency.

We've only ever had great experiences with this agency. They are very professional and always…read moreavailable to help out. We've been with this agency for six years now and don't have a single complaint about them.