It was really enjoyable to actually get insurance with State Farm. Most insurance companies have…read moreoutrageous monthly rates for basic full coverage plus a high down payment. With State Farm I got neither. I found a rate with them that fit my budget and am thrilled to death to be paying what I will be paying monthly. No start up or hidden fees. Just my first low monthly rate got me going. I always dreaded overpaying ridiculous prices, but no more. VERY friendly and explained in terms I could understand. Very patient with me. Thanks a bunch you guys ! Kevan -

Marcela explained everything clearly& patiently. She answered all of our questions & she went above…read more& beyond to help us.

Sadie was very helpful in helping us with both our home and auto coverage. Every time we've called…read morewith questions, she's been very good at explaining insurance coverages to us. I would definitely recommend using them as your insurance agency.

Havyn Bell was a very professional agent and provided me with exactly what I needed for my…read moreinsurance needs. Highly recommend Jay Moyer and Havyn Bell.

This is a great Allstate agent--the best. So friendly and honest. He corrected the address on my…read morepolicy right away, which I could not get my previous agent to do, and he told me about the milewise program which is saving me a ton of money on my policy.

I do not recommend this agent. (Choose one of their 100 other agents in the area)…read more 1) Raised my policy 4 times in a FIVE MONTH TIME PERIOD! This was WITHOOUT any accidents or claims. Wow! The women in the office would not call me back. Gaston himself promised to call me several times to resolve the matter and provide customer service, this went on for 5 months and still to this day I have never spoken to Gaston. Complete disaster of an office 2) The various ladies in the office were of no help and did not call back. They blamed the 4 price increases over the 5 months were "COMPUTER ERROR." Admitted State Farm was wrong and DEMANDED I PAY OR THEY WOULD "CANCEL MY POLICY IN 2 DAYS." Being concerned, I called the 1-800 number and spoke to a manager who stated what they told me is NOT TRUE and my policy would not cancel. Basically they used an illegal industry tactic and lied to me. Very condescending on the phone and of no assistance. 3) Use lame excuses to justify why my policy was raised 4 times in 5 months without any accidents or claims. Do yourself a favor and choose another agent.

These girls are amazing Hellen helped me a lot with what I needed to be done with and other girls…read moreare so kind, would really recommend 10/10.

Mr. Paul Wilson makes it very easy to do business with him. He explained all my options and policy…read moreinformation in detail. I will certainly recommend him to anyone needing assistance with their auto policy and other insurance needs.

I switched my accounts to Farmers last year after using an internet-based insurance company…read more Having a real person as an Agent is not an extinct dinosaur. Paul and his staff still vaule customer service.

Stopped by because me friend told me that they have the best rates around, and when I did I wasn't…read moredisappointed. I spoke with Lance ( The Owner) and he knew my friend Mario and after chit chatting for a few minutes, I was glad I dropped by to check rates. Very friendly, very customer oriented. & very fast & I was very satisfied with my new rate, so if your looking for inexpensive auto insurance stop by and see Lance and see what he can do for you!????

Extremely Disappointing Customer Service & Business Practices…read more After more than 10 years with State Farm, my family recently had an extremely disappointing experience with the Kyle Angelle State Farm office involving Tamara Dunlap, Jennifer Davis, and Rosetta Clinton. We contacted Tamara Dunlap about changing coverage on one of our vehicles. We were told that because both vehicles were on the same policy, we could not reduce coverage on one vehicle without creating an entirely new policy. When we later spoke with Jennifer Davis, she confirmed this information and assured us that our existing policy, discounts, and other vehicle would not be negatively affected. After making the change and paying for the new policy, we received multiple documents with inconsistent premium amounts, incorrect/missing names, and an unexpected increase to the premium on our other vehicle. When I contacted the office for clarification, Tamara was unable to adequately explain the discrepancies. I requested a meeting with management, which resulted in an appointment with Jennifer Davis and Rosetta Clinton. Unfortunately, that meeting was extremely uncomfortable and unprofessional. Rosetta Clinton was confrontational and repeatedly interrupted me while I was trying to understand the policies and charges. Jennifer was pleasant but did not speak directly to me during the meeting besides offering water and helping provide me a pen. She has always been pleasant in our interactions over the years. When I questioned the way my concerns were being handled, I was made to feel as though I was the problem for simply asking reasonable questions. When I ultimately requested cancellation of my policies, Rosetta laughed. After more than 10 years as a State Farm customer, I have never experienced this level of poor communication, dismissiveness, or disrespect. The overall interaction left me feeling that I was not being treated fairly and raised concerns for me about whether race played a role in how I was treated. I ultimately chose to end my relationship with this office. I hope State Farm takes this experience seriously, reviews how these policy changes were handled, and addresses the customer service concerns involving Tamara Dunlap, Jennifer Davis, and Rosetta Clinton.

Tony Do, Agent…read more Moving is never easy. Typically, the task often involves more than just the task itself: finding a respectable insurance provider is one of those tasks. I am fortunate to have connected with Tony from Kyle Angelle's office as he made this task less intimidating. Tony was courteous from the get-go and was a pleasant to speak with. He was patient and held a genuine rapport with me throughout the process. He answered my questions thoroughly and ensured that I was able to avail of all the concessions that I qualified for. Tony, it was great speaking with you and thanks again for your help!

This was my first TITLE loan and they made the process sooooo easy. Pablo the STORE MANAGER walked…read moreme through step by step and explained everything is great detail. Darlene is an amazing and wonderful woman with the perfect personality too match! Glad I stopped in.