amazing dry cleaner! You can even drive through, which is amazing. I would definitely recommend…read morethis business.

Very convenient, efficient spot. Fast service…read more Very convenient, efficient spot. Fast service. Summer hours on Saturday are short. They close @6 on weekdays. Will update.

they are cheap and do an ok job. but, the girl that rings you out has no class or manners. I…read morewalked in there, and she did not even acknowledge me. I told her typically people say hello, how can I help you when you walk into a business. she looked over at the old man sitting down on the other cash register and she said I said hello, and he actually backed her up, and I said well I am sorry I did not hear you. In the most RUDE condescending tone she said IT SOUNDS LIKE A YOU PROBLEM wow. And get this, as I am walking out a man walks in to pick up his stuff and yep she just stood there, and did not greet him...just no class, no manner, or customer skills. really it is very sad

This business is not 1 Hour Professional Dry Cleaners. It's name is Martinizing Dry Cleaning. It's…read morea locally owned franchise business that has been in business under this name since 2019. They don't offer 1 hour cleaning, however, they can do same day service. If you drop off your clothes by 10:00 a.m. they can get them back to you by 5:00 p.m. that same day!!!

We've been using Lux services since October 2025 and so happy we found them. They do a fantastic…read morejob on all laundry, and their prices are very reasonable considering the great job they do. Everyone is so nice and easy to work with. I highly recommend Lux above other laundry services here in Naples.

They did an absolutely wonderful job with my laundry. I am extremely fussy about my clothes and…read morethey just managed to make everything smell beautiful and pulled neatly. All I had to do was put it away. Will definitely use them over and over.

Service is great. The prices are reasonable especially if you watch for offers in the app. I…read moredropped off a pair of pants ($5 with promo) and forgot about them. The store called me a few months later. They were still smelled fresh.

Tide has completely ruined my custom handmade designer curtain not once, but twice costing me over…read more$3,000 to replace this item that is 1 of 4. This is the 2nd time Tide has completely ruined my household item. Returned it to me shrank by nearly 1 ft and told me they would refund my bill but do nothing more. This panel is 1 of 4 and now my entire living room is without curtains because of this terribly incompetent dry cleaner. Incompetent staff and RUDE MANAGER NAMED AMANDA. NEVER take anything you care about to Tide dry cleaners they will ruin it!

I originally thought this would be a great place to get alterations done. I spoke with the lovely…read morelady that helped me out two weeks ago. I pointed to my dress that had big pulled apart in the inseam. She told me the price which I thought was expensive but I just wanted both sides fix. While this might not be a review towards the Tide Dry Cleaners since they take alterations to a different company. I believe they should at least check to see if the job was done correctly. Let me say all staff was pleasant and happy to help. I didn't even care that it took two weeks to get my dress back. I got to my car to see how it looked. Left side of the dress was great. When I went to the right I noticed it was not fixed. I just paid $20 to fix plus $15 to f and clean my dress. I honestly thought about telling the staff. I didn't want to deal with the hassle of waiting another two weeks for my dress and had to rush to a meeting right away. So I left in good terms and will not return to this establishment. If anyone knows of any other cleaners who do alterations and are fast in the Naples location please let me know. Update: I spoke with Amanda who had emailed me the same day about my incident with my dress. Amanda was professional and very apologetic! I was not expecting an email and a call right away. I was not expecting her to also be so generous. This in my opinion is outstanding customer service! I understand mistakes happen. I am just so happy to get my dress fixed! Thank you Amanda!

This is an impressive dry cleaner. Two valet lines so you don't have to leave your car . On…read morepremises dry cleaning while most competitors are merely drop off places who send clothes to a factory. This both reduces the likelihood off an item getting lost and allows for custom work or requests. Very nice staff who are very responsive and whom hurry to provide quick efficient service. The only drawback concerns alterations. There is only one person who does the pinning and if she is off you are out of luck. Also they contract the work out which means it takes quite a while to get your stuff back.

I took my clothes here for the first time. When I dropped off one jacket and two dresses, she…read morehanded me a ticket and said the clothing would be ready on Wednesday. I looked at the ticket expecting to see how much it would cost, and there was nothing there. I asked the lady how much money it would cost and she said she did not know... She does not have a price sheet. I said that is very strange that I am leaving my clothing here and have no idea how much it will cost. It was my mistake for being that stupid because when I came back to get my dry cleaning three days later I paid $64! I literally paid more money to get these items dry cleaning than I paid for them when I purchased them at Marshalls. A total total rip off and horrible business model. It would be like going to a restaurant and eating dinner and having no idea how much money it will cost until after you've eaten the food and then the waiter tells you how much you owe. I will never ever go here again!I see all the other horrible reviews so I should've done my research before I used this business.

The first time i tried this business I brought in a queen size comforter to be dry cleaned. They…read moredid not dry clean it. Instead they laundered and dry it! Then charged me $40+. If so wanted it laundered I could have done it myself. Recently I brought in 10 items; 2 ties, 2 shirts, dress with little cover, sweater, sleeveless sweater, pair of dress pants, and a little dress top. They charged $125.30. I will be finding a new dry cleaner.

$44 for 5 men's dress shirts. They are so expensive. Have gone here for 3 years and it gets more…read moreexpensive seemingly every time I won't be back.

The customer service experience fell short of expectations. A system error caused a delay in the…read moredelivery of a Friday morning order, which was particularly inconvenient as I was leaving that Friday for the season. Although they offered to ship the items up north, it was not a feasible option for me as I have a set of clothes that I like to keep at my condo here. I requested delivery to an alternative Naples address on the following Tuesday, providing simple instructions. However, the items did not arrive, and they attributed the delay to another system error. The person who was doing a favor for me waited all day at their home just for nobody to show, or even give the courtesy of calling me on the phone to say they would not be showing up. My request for compensation on a $30 order was denied, with management claiming that the issue was beyond their control. Although the technical glitch was not their fault, they failed to acknowledge their responsibility for ensuring the smooth functioning of their system. The manner in which they addressed the issue lacked professionalism and was perceived as rude and unaccountable. I was told 200 other customers didn't have a problem and that I was the only one who wants something for free. While they may have attempted to reassure me by citing the lack of similar complaints from other customers, it came across as dismissive and invalidating. Whoever answers their calls and text messages needs to learn it's not what you say, but how you say it. Please work on your interpersonal skills, particularly in addressing customer concerns with empathy and tact.

Took in 6 ladies dresses (work variety - no pleats, no beading, no loose belts, etc.). Came back…read moreand told it was $120!!! WHAT?!?! Dresses START at $22, apparently. There is a reason their prices aren't posted...

If you need reliability look elsewhere. This is the third time their pick up / drop off service…read morefailed to drop off my clothes. It's now a three day weekend and no one's around to correct their mistake until next week. This won't happen again because I'll be taking my business somewhere else. The convenience of the pick up / drop off service just isn't worth not having your clothes when you need them.