Rude, can't keep anything straight, told them about an issue, along with $4000 dollars worth of…read moredesired by me maintenance. They don't care about your time, or the quality of their work...make excuses...don't give a crap...do not patronize this place. They are a part of the problem...not an answer to it...sad to see Toyota service go this low. They look down on loyal Toyota owners.

Recently had some work done to my Prius that insurance paid for. No problem this trip. Insurance…read morecompany handled the billing. Then I got a Toyota Corp notice in the mail about a class settlement I was entitled to. Toyota Corp instructed me to contact dealership to arrange free check to determine if the settlement funds should be used to make a replacement of a frequently failing part. No one at Marion Toyota would speak with me about this, even when I showed them the official card from Toyota Corp. Extremely unhelpful. It was as if without payment already arranged for service, they didn't care to help me. Now I have trouble with the hybrid battery. I've called Marion Toyota to see what they can do for me. Of course, I'd pay out of pocket. Again, they just didn't care to help. Pretty much told me that unless the car breaks down on me, there's nothing they can do. And they're supposed to be the technical experts on these cars. I'd rather drive VERY far away to another Toyota dealership for help--even just advice about where else to go--than deal with Marion Toyota's aloof staff. Unless you've already showered them in bills, they can't be bothered with you. My two sons are about to leave for college and I want to buy them each a gently used Toyota OR a new but economical Toyota. Guess where our family WON'T be buying our sons' cars. If you can't be bothered with already established customers, don't expect them to bring you more business.

The only good part of our experience buying a car here was Todd he was a great salesman and we…read moreenjoyed his service but Damen Wright was very rude, condescending and aggressive when I tried to step out and make a phone call during the signing and ruined the whole experience of it all it almost felt hostile, I wanted to just leave and not give my money to this place because of it that is not the way to talk to a customer let alone a person

Bought a 2023 Nissan Frontier Midnight Edition slightly used from this dealer. Bought the extended…read morewarranty with no time limit and up to 100,000 miles. I bought a truck but what I got was a great dealership. I took my truck in for it's first oil change and tire rotation, and I'm very particular. I asked them to use a torque wrench on the oil plug and not an impact wrench. Not only did they use the torque wrench I asked them to they showed me the specs it was tightened to!!! ( I got to watch them work on my truck.) Every question I've had, along the way, has been answered promptly. I would highly recommend this dealership for any purchase, maintenance, or repair.

Thank you to Lucas! We were traveling through Anna and we noticed our truck needed an oil change…read more Lucas was our service person. He carefully checked our vehicle, providing a detailed report with pictures and videos to explain what we needed. We bought this truck in 2023. We felt as we received expert service, very professional. We were confident to drive home during the holidays because our truck had no issues. We had our truck back by the afternoon. We highly recommend Martin's Auto Service.

Ever since my previous truck rusted away from road salt and brine, I've been looking for someone…read morethat would apply some kind of rustproofing coating to my new to me truck. After seeing a comment about NHOU Oil Undercoating, I did a search and found that Martin's offers it. Made an appt. and had it applied today. I am well pleased with how much better it looks underneath my truck with the black coating! I'll definitely be back when it is time to have the coating touched up. And I have to say, that is the absolute neatest, cleanest mechanic shop I've ever set foot in, and Jonathan Waller was super nice, courteous, and professional!

Very friendly and honest folks. They won't try to sell you anything you don't need, and they're…read morealways upfront and responsive. It's hard to find a shop this trustworthy--highly recommend!

Purchased a used pickup from Watermark Ford yesterday. It was the quickest vehicle purchase I've…read moreever made. My salesman, Drake Allen was very knowledgeable about the vehicle and the "Forever Warranty". I had done some research on both my trade-in and vehicle I wanted to purchase. After dickering for a short time, and him making a couple trips to his manager to discuss my offers, we reached a deal that I believe suited both parties. Then I met with Jon, the finance guy. He quickly found me the best available finance rate, beating my own bank. Even though there's tons of documents to be signed, Jon moved quickly through them, taking enough time to make sure I knew what a was signing. If their service, after the sale, is just as good, I'll be really happy. If not, I'll be sure to let you know.

They were rude to me and my husband, we went with documentation of our certified ford motor…read morewarranty and they kept looking at the itemized statement from our first motor installment (which was a rebuilt jasper) and insisted it wasn't a ford motor without even opening the hood or reviewing the certificate from ford. They also said we would be responsible for labor charges over the warranty agreement which is not legal according to The Illinois Motor Vehicle Franchise Act (codified as 815 ILCS 710/6).

I highly recommend this auto body shop because the workmanship and customer service spoke volumes!…read moreThey did a tremendous job of detailing my Subaru when I picked it up. Besides fixing the damages they helped with the set up of the rental car before I had to drop it off. Thanks to them I am back on the road with my Subaru with it looking like it was before the accident and all parts and sensors working perfectly ! Appreciate the top notch workmanship and the extras ‼

Excellent customer care and service! Their attention to detail sets this shop apart!…read moreI highly recommend Grither Paint and Body

BUYER BEWARE. Jim Easton ripped me off on a transmission rebuild, and I won my claim against him in…read morecourt. He took my $1500 deposit and sourced a unit from D&L Transmission in Cape Girardeau, which he wrote 2 bad checks for. D&L was never reimbursed. (He admitted this in court.) He installed the transmission wrong and gave me the runaround for months as to why I couldn't get it warrantied. When he grew tired of the situation, he just gave me the truck back in the same condition as when I brought it in. I was out $1500 and back at square one. In court he lied about almost every aspect of the case, and even when confronted with proof of his deception, acted like I was the problem. Do not let this scumbag take advantage of you, I've been dealing with this for over a year. Feel free to reference Jackson County Judici. Case # 2022SC246

Fantastic service. On Good Friday my son and I were in Murphysboro to camp and we had car issues…read more We live about 4 hours away near Bloomington. After calling about 6 shops, Eastons was the only shop willing to fit us in to take a look at our car. The mechanic we worked with was great. I wish I lived closer so I could use them for all my car issues.

Great local small business. Business just started in 2018 but staff has over 20 years experience…read more Inventory is slowly growing but owner was willing to order part and received it next day with price cheaper than I could locate anywhere else.