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    Aloft by Marriott Frisco

    3.5 (111 reviews)
    Open Open 24 hours

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    This is a dangerous hotel. I left the hotel to grab dinner. In the parking lot, realizing I left my reading material in the room, I went back up to my room. Imagine my surprise when I tried to open the door, only to have it repeatedly pushed back on me. I called 911 and stood outside the door so that the person inside could hear me calling the police. I waited for 15 to 20 minutes in front of the door, for the Frisco police to arrive. Then the door opened and it was the front desk manager. As can be seen, I had my do not disturb sign on the door. I filed a report and the police took him away. They offered me to stay at another Aloft, owned by the same franchisee. I packed my bags and left the hotel. I travel about 25% of the year and stay at Marriott's. I never had something like this happen to me before. Don't stay here!

    Anna H.

    Not really impressed by my recent stay at this hotel. First of all, they have very poor cleaning standards. I found some hair from previous guests in the bathroom and the desk had fingerprints and stains all over it. Someone left a comforter on the hallway and it was still there after almost a day. The breakfast was very underwhelming, overpriced and flavorless. The front desk was helpful and eager to help and they are the only reason I gave an extra star to this review.

    Pantry area
    Brett J.

    There was no room at the Inn (the Hampton Inn) so I had to stay in the Loft.. Aloft. This is a great location... quite a bit cheaper then the Inn and the Inn is under construction! Great location, fresh style, big bed, nice room, great service and a hip look. Plus there is a full bar in the hotel! I had a great nights stay here. My room didn't smell like pain fumes... the place wasn't torn up... and the staff was great! When I come this way again... I will look to stay at Aloft again.

    Tommy P.

    The staff here is amazing, especially Javier and Patty. The property has its flaws though. When we arrived in our rooms both were very dirty. Fingerprints on the bathroom mirrors, trash on the floor, hair on the bath towels. Went to workout in the morning and the towels weren't stocked.

    Nilda T.

    We stayed here with the UCLA baseball family and team and we have nothing but good thing to say about this place. Patty the receptionist was very helpful the whole time we stayed here. Thanks Patty for making our stay more enjoyable to be here. Beautiful hotel and great location near many shopping area within walking distance to eat and shop. And they also offer free shuttle service to get to places so we don't need to drive our rental car since we're not familiar with the area. The only negative thing that we were bummed about was the jacuzzi was closed, they said because it's winter time. What a bummer. But other than that, we had a great time with our stay here while we are in Frisco. Thank you.

    POOP ON THE WALL

    Don't do it. At first glance in a hurry to drop off our stuff and leave to meet up with family the room seemed clean. Once we got back tired and ready to settle in and start looking around we find contacts and other unknown yuck in the shower, dirty tile, dirty toilet, dusty everything and wait for it... POOP, yes POOP on the walls and door in the bathroom. We aren't from here or familiar to the area and the best they can do this late is move us to a different room, not the same type of room (smaller).

    Double bedroom
    Lori L.

    Very nice, clean and modern hotel. There is a lot of charging ports and the room has great lighting. I would definitely stay here again as well as recommend it to anybody needing hotel in this area. It's conveniently located the check in process was great the helpfulness of the staff was great the rooms were very clean and tidy. Love then the shower has a little hook for our loofahs. Lobby is open has a pool table happy hour at the drink bar variety of fruits and good stuff you can buy. Quality of shampoo conditioner as walls lotions that were provided are all great. Again I would recommend this to anybody who needs a hotel. Only thing missing is a vent in the shower room.

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    Don't stay if you want dogs barking back and forth non stop from room to room all night.

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    7 years ago

    Awesome place to stay. Great service easy access to places and great shuttle drivers!

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    Page 1 of 3

    Ask the Community - Aloft by Marriott Frisco

    Review Highlights - Aloft by Marriott Frisco

    Stayed here for a night while working an event at the Cowboys Practice Facility.

    Mentioned in 2 reviews

    Read more highlights

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    Omni Frisco Hotel at The Star  - Omni Frisco Hotel

    Omni Frisco Hotel at The Star

    (138 reviews)

    $$

    We went here for a girls staycation and I was not impressed…read more The good...the employees were great, very friendly and as helpful as they could be. The pool area was good and our server was super helpful the afternoon we were there. The bad....we checked into our adjoining rooms and they both had this weird smoke smell. We asked to be moved but they couldn't move us to different rooms. Someone came in and sprayed some air freshener instead. One of the adjoining doors was broken and wouldn't stay open so maintenance had to come fix that. The closet doors also would not close all the way so the light stayed on all night. The room was damp. When you woke up in the morning, everything and I mean everything, was cold and damp. Even my shoes. The duvets seemed like they hadn't been replaced since they opened. They were paper thin and all the feathers were clumped together and uncomfortable. On Friday and Saturday night they had a bar and snacks out, but once everyone checked out on Sunday it was like a ghost town. Sunday night there was no bartender at the bar, no snacks out and no water in the lobby. For the price I was very disappointed and would not recommend it. I only gave it 3 stars because of the staff.

    We recently stayed at the Omni Frisco Hotel at The Star to celebrate my best friend's 50th…read morebirthday, and it was a phenomenal experience from start to finish. This is a gorgeous property in a fantastic location. Checking In & Perks If you aren't a member yet, definitely sign up before you arrive! Upon checking in, we were greeted with a complimentary drink and free WiFi. Karina handled our check-in and was absolutely wonderful--extremely amicable, professional, and the perfect example of excellent customer service. The Atmosphere & Unique Daily Themes One of the coolest features of this hotel is the daily theme hosted in the lobby: Day 1: A complimentary snack cart stocked with chips, candy, and water. Day 2: A fun trail mix station. A bourbon and burger event offered at a very reasonable cost. On our second day, we interacted with Rashad, who was also the absolute epitome of customer service. The staff here truly goes above and beyond. The Rooms & Amenities The rooms are incredibly large, spacious, and well-designed. Our room faced the mini-field at The Star adjacent to the hotel. Even though the hotel was completely at full capacity during our stay, the room was remarkably quiet. The soundproofing is top-notch. The bathroom was equally spacious. We did have one minor hiccup where a provided bath towel was visibly dirty, but the staff handled it flawlessly, immediately exchanging it for fresh linens the next morning. The pool area is beautiful, and both the bartenders and pool attendants were incredibly attentive and quick with their service. Dining & Events We spent some time at Neighbors, the on-site bar and restaurant, and sat on the patio to people-watch. There are also plenty of other great restaurants within short walking distance. As for the birthday celebration, the event space was stunning. The decor leading up to and outside of the ballroom was beautiful and incredibly well-executed. The event food and drinks were great overall; the only minor drawback was that the fries were a bit too salty, but the rest of the meal was delicious. A Special Highlight As an added bonus, Samuel L. Jackson was filming a spinoff of Tulsa King right when we arrived! Despite the production hustle and bustle, the hotel staff did a seamless job of accommodating regular guests and maintaining a premium experience. In closing, I highly recommend this property for its spacious rooms, stellar location, and a team that truly understands hospitality. We will definitely be back!

    Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center - Guest room amenity

    Embassy Suites by Hilton Dallas Frisco Hotel & Convention Center

    (143 reviews)

    $$

    I have come here for the Monsters 3 day dance convention the last 3 years. Although I have yet to…read morestay at this hotel, I do notice the upkeep of the hotel, the ballroom areas the dance setup is in and the bathrooms are kept clean. The staff ensures paper towels are in the restrooms, as well as soap. I've seen them often throughout this 3 day convention. Parking is very limited, so the earlier you arrive before such an event, the better chances in scoring a parking space. Otherwise, you have to park in the garage and pay. I do recall one year, we didn't have to pay for this event but not sure if that is the same. We were blessed to get parking both times we came to watch our daughter :)

    So I'm here for 2 nights with family & I really wanted to like this hotel & it's not bad however…read morethere are so many small things which could improve; The employees at the front desk, bar and restaurant were very helpful, so this review is more about the physical property condition- There was a Star Wars convention which is fine, however our next door occupants to room 1001 went out of there way to be as loud as possible like excessive loud - The breakfast area was not cleaned well, the potatoes and biscuits were not good - There are so many small items throughout the rooms and property which are empty, broken, not fixed - The tv in the bedroom does not work in room 1007, the shower does not drain properly in room 1001; Again it's not bad, however it could be so much better though & completely cleaned, updated and remodeled would also be beneficial.

    Drury Inn & Suites Dallas Frisco - Inside room

    Drury Inn & Suites Dallas Frisco

    (60 reviews)

    $$

    We've stayed at numerous Drury hotels and they're all pretty good but out of all our stays, this…read moreone comes in last place. The hotel looks nice, especially the lobby. Rooms appeared a little more dated but that's not terrible. Everything was clean. Beds were comfortable and shower felt good. Mini fridge is MINI-MINI so we left everything in the cooler instead. We were excited to have an indoor pool... unfortunately, it was OVERRUN with kids. There weren't any pool chairs and there had to be 20 people squeezed into the hot tub alone. We walked in, walked back out. The veranda on the same floor was nice, expect for people smoking out there. It was choking us. Blah. "People still smoke??" Then there's breakfast... pretty much every Drury we have stayed at made fresh scrambled eggs as opposed to the weirdly textured "hotel eggs"... not this one. They don't make fresh eggs on a flat top. The sausage was hard and dry. I did't eat. Coffee was ok. We missed dinner but it's usually like 5:30-7 and we normally enjoy it. Menu rotates. The dining area seemed to have a decent amount of seating but it's pretty tight. Lucky for us, the some kid squished in next to us kept sucking in their snot instead of blowing their nose. Always pleasant sounds when people are trying to eat. Bonus, his brother sneezed in our direction without covering his nose. All in all, a decent place to sleep but didn't get to enjoy all the perks of Drury.

    I fell in love with the Drury Hotel chain in New Mexico. Since then whenever we're traveling, we…read morealways look to book there first. While visiting friends in "Little Elm,Tx ( near Dallas), we stayed at the Northwest site. Always the rooms were amazing, yet if you're a lite sleeper ask to be further away from the expressway. Rooms are extremely clean, beds are comfortable, more than enough wall outlets to charge your phone or use your CPAP machine. My wife and us stayed here in 12/26, the day after Christmas. We were so tired after all the holiday prep that we stayed an extra day just to rest. Rest we did. OMG, the room was perfect. Hung the sign on the door and we hibernated like brown bears. It was the most relaxing 12/26 I've ever spent. Im SMH in the lighting layout in the room. At night the only light you can use to make it to the rest room is the super bright bathroom light itself. I want to bring special attention to the breakfast and the "Happiness Hour". Every day the hotel serves an amazing breakfast. Eggs, bacon or sausage, tater tots, DIY waffles, oatmeal, cereal, bagels, toast, yogurt, etc. It's a regular cafeteria here. But what makes it all work is the staff. The manager comes out and greets everyone. I mean everyone, the guest, the staff, she helps clear tables, checks food levels, makes sure the guests are comfortable. I have not seen this at other properties. This hotel is large and they need her skill to make it all work. Thank you Drury Hotel, Frisco. You made my Christmas special. Michael C. - Georgetown, Tx.

    The Westin Dallas Stonebriar Golf Resort & Spa

    The Westin Dallas Stonebriar Golf Resort & Spa

    (146 reviews)

    $$$

    Gorgeous property and amazing staff, but not the relaxing staycation vibe we expected…read more I booked a weekend stay here with a couple of friends to celebrate my birthday, largely because the online photos make the pool area look like a serene staycation oasis. While the property itself is beautiful, the reality of a weekend stay was very different. The pool and hot tub were absolutely packed with kids splashing and jumping in, which completely took away from a relaxing atmosphere. To add to that, the walls seemed a bit thin - the room next to us was extremely loud throughout our stay, which made it hard to unwind. Additionally, the spa is very nice but quite small. It only has a steam room. That being said, the rest of our experience was wonderful. The rooms themselves are beautiful and clean, the gym is excellent, and the staff is absolutely exceptional! They made me feel incredibly welcome for my birthday. I'd give them 5 stars for service, but a 4 overall due to the chaotic pool experience and the noise. Bonus: they are pet friendly and have a little table with dog treats at the front.

    Nice, clean spacious hotel room with a comfy bed. The water for the shower had a nice pressure and…read moreflow and got steaming hot. That is a big deal to me and always a major disappointment when hotels don't get this right! The shower was heavenly here!!! My husband and I only stayed overnight, so we didn't get to explore the entire hotel, but from everything we experienced, it's worth going back if we ever need to stay that far away from home again (or just for a staycation). The only negative thing I have to add is one of the young men at the front desk just seemed like he didn't like his job or just didn't want to be there for the day. He did his job effectively and gave me the exact info I needed, but his personality and attitude was dry.

    Renaissance Dallas at Plano Legacy West Hotel

    Renaissance Dallas at Plano Legacy West Hotel

    (148 reviews)

    $$$

    My husband and I stayed here a few days while in Plano visiting our grandson and it was wonderful!…read more Our room was really nice and the staff were amazing. I didn't get to check out the bar, but it was really popular and every night was filled with people and lots of energy. We did enjoy the rooftop pool quite a bit and took our grandbaby up there and he had a blast, the pool is super clean and the whole area was very well kept , definitely my favorite part! The pillows and the bed were all super comfortable, and we had a really great view. The only downside in our room was that the TV was kind of glitchy. We loved how easy it was to walk everywhere for dining and nightlife, and we didn't have to drive. This will definitely be a regular spot for us to stay whenever we are in Dallas. Thank you, Renaissance for an amazing time!

    I've stayed here before and it was more pleasant than this experience…read more The lobby is beautiful, the restaurant, bars, and shops are modern and vibrant. The main reasons for the three star rating are the check in process and my room. It took an hour and a half for me to get my keys because someone either hadn't booked my room or booked it incorrectly. After a long day of travel, I wanted to rest, freshen up, and eat, but I had no such luck. It really put a damper on my day. Secondly, once I got to the room, I had other issues. It smelled incredibly musty and I knew it was because the carpets needed cleaning. Some parts of the floor felt stiffer than others, indicating that something was spilled on them. I was so hungry and was actually willing to pay for minibar snacks, but there weren't any (no drinks either except for water). I was also hoping for a more generous bathroom setup as well (makeup wipes, etc.). The water pressure in the shower was a bit too low as well. On the plus side, this hotel is within walking distance of many great restaurants and shopping. This experience wasn't the best, but they are typically a solid choice.

    Aloft by Marriott Frisco - hotels - Updated August 2026

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