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    Tru by Hilton

    2.9 (24 reviews)
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    Coffee area, but all trash cans looked like this downstairs and at least the 2nd floor elevator.

    Terrible! Don't even think about it. I will preface 1 worker was really nice and helped with moving our first room (dirty, tv didn't work, no hot water, window shades broke, literally a clump of hair stuck to the ceiling and probably missing something). Only 1 working elevator. Breakfast ran out super early. The lady hollered to the whole breakfast area (from the front desk), "don't come up here with any more issues. We don't have any management here and nobody running breakfast. It is what it is. Also, the trash cans are overflowing and I can't get to it" this was about 8:30am with at least 1hr to go.

    Local Faves
    Kristy S.

    We stay here about 2-3 times a year. It's easy access to get in and out. The rooms are small but always clean and we just stay there to sleep anyways. I love you can do everything through the mobile app. Water stations to fill up water bottles, small gym but has basic equipment, showers are equipped with shampoo, conditioner, body wash... overall, everything you need for small stays. Reason for 3 stars: They DO offer free breakfast which is a reason we stay here but it's nothing like in the photo and if you get there any later than 8:30, they tend to run out of a lot of things and don't restock. It's a basic breakfast, cereals, yogurts, mini pancakes, toast and some proteins. I was really excited for pancakes like pictures to discover they weren't really a thing. Also, to note, this hotel is right near Top Golf. If you're on that side of the hotel, expect to hear loud music until about 10-11pm. Overall it's a good place to stay and we don't need much when we go so it works for us and we will keep coming back.

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    5 months ago

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    6 months ago

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    10 months ago

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    3 years ago

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    2 years ago

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    3 years ago

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    Maya Z.

    Thank you so much for your feedback!

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    2 years ago

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    2 years ago

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    Thank you so much for your feedback!

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    5 years ago

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    2 years ago

    The place was clean, and well organized, maintained. The breakfast was good and the dining room was clean and spacious!!

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    Ask the Community - Tru by Hilton

    Omni Frisco Hotel at The Star  - Omni Frisco Hotel

    Omni Frisco Hotel at The Star

    (137 reviews)

    $$

    We recently stayed at the Omni Frisco Hotel at The Star to celebrate my best friend's 50th…read morebirthday, and it was a phenomenal experience from start to finish. This is a gorgeous property in a fantastic location. Checking In & Perks If you aren't a member yet, definitely sign up before you arrive! Upon checking in, we were greeted with a complimentary drink and free WiFi. Karina handled our check-in and was absolutely wonderful--extremely amicable, professional, and the perfect example of excellent customer service. The Atmosphere & Unique Daily Themes One of the coolest features of this hotel is the daily theme hosted in the lobby: Day 1: A complimentary snack cart stocked with chips, candy, and water. Day 2: A fun trail mix station. A bourbon and burger event offered at a very reasonable cost. On our second day, we interacted with Rashad, who was also the absolute epitome of customer service. The staff here truly goes above and beyond. The Rooms & Amenities The rooms are incredibly large, spacious, and well-designed. Our room faced the mini-field at The Star adjacent to the hotel. Even though the hotel was completely at full capacity during our stay, the room was remarkably quiet. The soundproofing is top-notch. The bathroom was equally spacious. We did have one minor hiccup where a provided bath towel was visibly dirty, but the staff handled it flawlessly, immediately exchanging it for fresh linens the next morning. The pool area is beautiful, and both the bartenders and pool attendants were incredibly attentive and quick with their service. Dining & Events We spent some time at Neighbors, the on-site bar and restaurant, and sat on the patio to people-watch. There are also plenty of other great restaurants within short walking distance. As for the birthday celebration, the event space was stunning. The decor leading up to and outside of the ballroom was beautiful and incredibly well-executed. The event food and drinks were great overall; the only minor drawback was that the fries were a bit too salty, but the rest of the meal was delicious. A Special Highlight As an added bonus, Samuel L. Jackson was filming a spinoff of Tulsa King right when we arrived! Despite the production hustle and bustle, the hotel staff did a seamless job of accommodating regular guests and maintaining a premium experience. In closing, I highly recommend this property for its spacious rooms, stellar location, and a team that truly understands hospitality. We will definitely be back!

    We went here for a girls staycation and I was not impressed…read more The good...the employees were great, very friendly and as helpful as they could be. The pool area was good and our server was super helpful the afternoon we were there. The bad....we checked into our adjoining rooms and they both had this weird smoke smell. We asked to be moved but they couldn't move us to different rooms. Someone came in and sprayed some air freshener instead. One of the adjoining doors was broken and wouldn't stay open so maintenance had to come fix that. The closet doors also would not close all the way so the light stayed on all night. The room was damp. When you woke up in the morning, everything and I mean everything, was cold and damp. Even my shoes. The duvets seemed like they hadn't been replaced since they opened. They were paper thin and all the feathers were clumped together and uncomfortable. On Friday and Saturday night they had a bar and snacks out, but once everyone checked out on Sunday it was like a ghost town. Sunday night there was no bartender at the bar, no snacks out and no water in the lobby. For the price I was very disappointed and would not recommend it. I only gave it 3 stars because of the staff.

    Drury Inn & Suites Dallas Frisco - Inside room

    Drury Inn & Suites Dallas Frisco

    (60 reviews)

    $$

    We've stayed at numerous Drury hotels and they're all pretty good but out of all our stays, this…read moreone comes in last place. The hotel looks nice, especially the lobby. Rooms appeared a little more dated but that's not terrible. Everything was clean. Beds were comfortable and shower felt good. Mini fridge is MINI-MINI so we left everything in the cooler instead. We were excited to have an indoor pool... unfortunately, it was OVERRUN with kids. There weren't any pool chairs and there had to be 20 people squeezed into the hot tub alone. We walked in, walked back out. The veranda on the same floor was nice, expect for people smoking out there. It was choking us. Blah. "People still smoke??" Then there's breakfast... pretty much every Drury we have stayed at made fresh scrambled eggs as opposed to the weirdly textured "hotel eggs"... not this one. They don't make fresh eggs on a flat top. The sausage was hard and dry. I did't eat. Coffee was ok. We missed dinner but it's usually like 5:30-7 and we normally enjoy it. Menu rotates. The dining area seemed to have a decent amount of seating but it's pretty tight. Lucky for us, the some kid squished in next to us kept sucking in their snot instead of blowing their nose. Always pleasant sounds when people are trying to eat. Bonus, his brother sneezed in our direction without covering his nose. All in all, a decent place to sleep but didn't get to enjoy all the perks of Drury.

    I fell in love with the Drury Hotel chain in New Mexico. Since then whenever we're traveling, we…read morealways look to book there first. While visiting friends in "Little Elm,Tx ( near Dallas), we stayed at the Northwest site. Always the rooms were amazing, yet if you're a lite sleeper ask to be further away from the expressway. Rooms are extremely clean, beds are comfortable, more than enough wall outlets to charge your phone or use your CPAP machine. My wife and us stayed here in 12/26, the day after Christmas. We were so tired after all the holiday prep that we stayed an extra day just to rest. Rest we did. OMG, the room was perfect. Hung the sign on the door and we hibernated like brown bears. It was the most relaxing 12/26 I've ever spent. Im SMH in the lighting layout in the room. At night the only light you can use to make it to the rest room is the super bright bathroom light itself. I want to bring special attention to the breakfast and the "Happiness Hour". Every day the hotel serves an amazing breakfast. Eggs, bacon or sausage, tater tots, DIY waffles, oatmeal, cereal, bagels, toast, yogurt, etc. It's a regular cafeteria here. But what makes it all work is the staff. The manager comes out and greets everyone. I mean everyone, the guest, the staff, she helps clear tables, checks food levels, makes sure the guests are comfortable. I have not seen this at other properties. This hotel is large and they need her skill to make it all work. Thank you Drury Hotel, Frisco. You made my Christmas special. Michael C. - Georgetown, Tx.

    The Westin Dallas Stonebriar Golf Resort & Spa

    The Westin Dallas Stonebriar Golf Resort & Spa

    (143 reviews)

    $$$

    Gorgeous property and amazing staff, but not the relaxing staycation vibe we expected…read more I booked a weekend stay here with a couple of friends to celebrate my birthday, largely because the online photos make the pool area look like a serene staycation oasis. While the property itself is beautiful, the reality of a weekend stay was very different. The pool and hot tub were absolutely packed with kids splashing and jumping in, which completely took away from a relaxing atmosphere. To add to that, the walls seemed a bit thin - the room next to us was extremely loud throughout our stay, which made it hard to unwind. Additionally, the spa is very nice but quite small. It only has a steam room. That being said, the rest of our experience was wonderful. The rooms themselves are beautiful and clean, the gym is excellent, and the staff is absolutely exceptional! They made me feel incredibly welcome for my birthday. I'd give them 5 stars for service, but a 4 overall due to the chaotic pool experience and the noise. Bonus: they are pet friendly and have a little table with dog treats at the front.

    Great stay at The Westin Stonebriar. The property feels modern and well maintained, and being right…read moreon the golf course gives it that true resort vibe without leaving Frisco. The rooms were clean, updated, and super comfortable, especially the Heavenly Bed. The bar setup is a highlight, great atmosphere, solid drinks, and live music that made the evenings fun without feeling over the top. Service was friendly and consistent throughout the stay. Overall, a strong 4 star experience. Relaxing, polished, and a place I'd absolutely book again.

    Renaissance Dallas at Plano Legacy West Hotel

    Renaissance Dallas at Plano Legacy West Hotel

    (146 reviews)

    $$$

    We stayed here in May 2026 for a stay vacation to get out of our house for a night. The hotel is…read moremodern and clean. All of the staff we encountered were pleasant and professional. They offer self park for $23 a night (May 2026) or valet for $45. We did self park. The lobby is very attractive and melds into the lounge area. We were greeted immediately at check in and the process was very easy. In terms of the room, our room (two queen beds) was definitely on the small size. It was functional but certainly one of the smallest rooms I have experienced in Dallas. The beds and pillows were very comfortable. The room was clean and the carpet was not stained. The shower had a very strong water flow and was a sufficient size for one person. Overall, it is a very nice hotel. There is lounge and restaurant. The pool was supposed to be heated but in May the water was cold. The pool area has a small bar but beer options are quite limited. The best thing about the hotel is its excellent location. You are literally steps from Legacy West with the row of seemingly endless eating and shopping options. Having parked in the hotel lot, there was no need to drive and fight for scarce parking along the street. The reason for 4 stars is that at night we could hear loud music. I am guessing it came from a nearby bar or restaurant. The noise was loud enough to notice but not so obnoxiously loud as to prevent sleep. Still, the preference would be for quiet.

    I've stayed here before and it was more pleasant than this experience…read more The lobby is beautiful, the restaurant, bars, and shops are modern and vibrant. The main reasons for the three star rating are the check in process and my room. It took an hour and a half for me to get my keys because someone either hadn't booked my room or booked it incorrectly. After a long day of travel, I wanted to rest, freshen up, and eat, but I had no such luck. It really put a damper on my day. Secondly, once I got to the room, I had other issues. It smelled incredibly musty and I knew it was because the carpets needed cleaning. Some parts of the floor felt stiffer than others, indicating that something was spilled on them. I was so hungry and was actually willing to pay for minibar snacks, but there weren't any (no drinks either except for water). I was also hoping for a more generous bathroom setup as well (makeup wipes, etc.). The water pressure in the shower was a bit too low as well. On the plus side, this hotel is within walking distance of many great restaurants and shopping. This experience wasn't the best, but they are typically a solid choice.

    Tru by Hilton - hotels - Updated June 2026

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