Dr. Gasch and Team are excellent! They are all very personable and just make the visit fun. (if you…read morecan say a Dr appt is fun?) One thing I appreciate is the openness and encouragement to bring out anything on my skin/body that I'm concerned about. Even the little things Dr. G will explain and give options. Location is easy to get t and there is always parking. Highly recommended!

Dr. Gasch is the best! I had a horrible allergic skin reaction and he was able to squeeze me into…read morehis busy work day. This meant so much to me. He is a rare find in that he actually takes time to ask questions, listen to you and does so in such a companionate way. Dr. Gosch also was able to help me years ago figure out what was going on with my skin, unlike any doctor previously. I will be a forever patient and grateful.

Dr. Reed is a miracle worker. I have been struggling with sensitive skin issues all my life. I was…read morereferred to Dr. Reed by a nurse I saw when I went to Providence Express. I had a nasty rash and Dr. Reed was able to diagnose it and provide me with the right medications to heal me within a few weeks. Most recently I was enduring intense scalp itch. Whenever I wore black, it was embarrassing because I looked like a straight up snow globe. There were flakes all over my shoulders and back. The itch was so bad it woke me up at night. This was happening for a few months before I finally went to see Dr. Reed. I wish I didn't wait so long because she cured me! Dr. Reed confirmed it was just itchy flakes and nothing more serious (phew!) and prescribed me a medicated shampoo and steroid liquid. After two weeks, it cleared it right up! However, I felt less itching in just a couple days. THANK GOD. I felt so assured at my visit because Dr. Reed was very confident that what she prescribed me would help and it totally did! I spent money on over-the-counter itch shampoos and meds that didn't work! I should've just gone straight to Dr. Reed when it first was happening so I wouldn't have so many restless nights from scratching. My scalp itch was debilitating so I am utterly grateful that Dr. Reed had such a quick and easy solution. Also, I had flaky skin on my eyebrows even though I moisturized regularly. Dr. Reed recognized that it was eczema and prescribed me a strong hydrocortisone cream and sure enough, it cleared it up in less than two days! I can't make this stuff up. Dr. Reed is always so kind and professional and definitely knows what she's talking about. She has the ability to make her patients feel affirmed and at ease. Her staff is also competent and amazing! I highly recommend her to anyone who needs a solid dermatologist!

I have been here twice and unfortunately, I'm not going back again, although I had high hopes. My…read moresecond visit confirmed what I thought the first time which was the Doctor has terrible bedside manner. She doesn't make you feel comfortable and she talks over you. The RN also is unapproachable with your issues too. The only redeem a little quality about this practice are the front desk staff. Otherwise it's just one of those nice looking white wall practices that have no depth just like the healthcare professionals who work there. If you want to leave feeling terrible about your skin and hair, absolutely go here.

I did not expect to leave a medspa feeling genuinely appreciated. Perhaps the last place I went to…read morehad bad energy or something of that nature, but I truly felt loved and seen today. I went in for a consultation where I got to share all my aesthetic insecurities. Despite the vulnerability, I felt empowered to make the right decision for me. Further, my decision was treated with respect which made me feel more confident about moving forward. I ended up getting masseter Botox for my TMJ. My injector made me feel comfortable and even provided me with anxiety relief tools. She was precise, patient, and provided wonderful patient care. Unfortunately, my injector is no longer at this business but I'd be willing to see others who are also qualified and experienced. I also appreciate the complementary 2 week follow up because it alleviates any concerns about possible complications.

I was told I look too angry to do a procedure…read more Was told I would be contacted I think I need an apology

The Dr's were good, the PA we saw -average, front desk staff - amazing, the financial assistance…read moreteam member - not great. During the many visits to this place we saw 2 Doctors, 1 PA, and had interaction with someone who was supposed to help with medication financial assistance with the manufacturer. The front desk schedulers are always amazing and helpful. Billing methods are all over the place and inconsistent (e-mail, text, check in for appointment and find you have a balance due you never knew about). The PA she saw at the beginning almost kept her in misery because she couldn't tell when she needed to escalate treatment . Her attempts were not working and she pushed to a 6 month appointment/review while my Mom suffered and kept saying over repeated visits, "this isn't working". We pushed for an appointment with an actual Doctor which yielded the results we needed. One Dr did get my Mom where she needed to be and my Mom is a lot better now, and yet another Dr there recommended meds the first one didn't that made a big difference in pain management. When we needed financial assistance from the manufacturer, I presented the paperwork I got online, mostly filled out, that needed the Dr signature, and was assured their person would take the paperwork - handle it - and was amazing. During that time they did give her sample shots to tide us over. I had already bought one month of prescription and was crossing my fingers for the financial help. After 30 days, not hearing anything from Dermatology Associates, and a $1485.00 balance coming due again (for one month perscription only), I called them to see what was going on. When I got a call back I was told that "I" should have been calling the manufacturer... My response -- No one told me that. Them - Oh well, someone should have. You need to call them and get the application approved, they will want information from you on things like your Moms income. Me - OK, I don't have the application, I gave you everything. Them - Oh someone should have given you a copy. Me- No one gave me a copy! (like geezus people, really!) It was then I found out it took so long because the wrong Dr signed the paperwork the first time. They had to get a signature from another Doctor and re-submit the paperwork. Since my Mom had seen two Doctors for the same prescription, I had put the first Doctor on the paperwork and apparently they needed the second. However, I would have thought they would have checked that. So I asked if they could please e-mail me the application paperwork so I could talk with the manfucturers rep. Them - yes. I later received the email and after over a month of not hearing from the Derm. Assoc., their team member called 3 days later from our call about the application to see if I had done it yet and that I needed to give the manufacturer information and I should have talked to someone. I found this interesting since communication from them was so bad yet they are now on me like - did I do it yet?! I called back to say No I haven't talked to anyone and I didn't know what information they were talking about as I hadn't talked to anyone. They found my call to be very rude and were very upset with me and we ended up having a negative interaction. When I called the manufacturer later that week about the financial assistance application they informed me they couldn't do anything with the application as they did NOT have the perscriptionauthorization from Derm Assoc yet. All that drama and Dermatology Associates didn't even do it right (AGAIN). I asked the manufacturer rep if they could follow up to see if they could get it, they said they would. When I checked back a couple weeks later, still no authorization from Dermatology Associates. At that point it just seemed to me that doing the right thing is not what these people do - or this individual anyway. They can't say Sorry for bad communication and poor execution of their function to get paperwork right and can't appreciate WHY I might be upset and aggravated. I gave up and reached out to Medicare to get on a payment plan. My Mom can't afford this medication and I pay for more than half of her bills, so what is another overpriced medication coming out of my already stretched budget. Thankfully, lots of other dermatology practices out here. We will just move along. Update: My Mom received a termination letter today saying they won't see her as a patient anymore. They stated that in order to share her records with a new medical provider (Federal Health Information Privacy Laws) she needs to sign the enclosed medical documents release authorization form. That they did NOT include. They can't even terminate her properly!

I've been a patient for over 20 years. I called today to make an appointment and my experience with…read morethe receptionist was not what I had expected or experienced in the past. He tried to assure me that a PA was the same as a MD. I said that I would rather see the MD I'd seen in the past, and he told me she was booked until September. When I said I would try elsewhere, he hung up without a word. I'm sad to go, but they are obviously busy enough already. Having professional front desk staff is important.

Dr. Marla Klein was very knowledgeable and provided excellent service. She answered all of my…read morequestions and was professional. Her staff was also all very nice and I would recommend Klein Dermatology for all of your skin needs!

Marla Klein MD is clearly qualified to do the work, but both visits with her left me feeling skin…read moreand people with my affliction (rosacea) are "icky". Yes, that word is what I mean. She would not look at it up close, look me in the eyes and did not ask any questions about change in severity except to blame that I may not be using enough of her specially compounded treatment. I was in for a follow up and an annual skin check. She had prescribed her name brand compounded gel that she sells for $68 per bottle. She simply acknowledged 2 months plus 8 prior waiting for an appointment is "not too bad." Next step, 6 months of low grade antibiotics, seriously? When doing my skin check she picked up my Harris with the ends of the fingers,like you might if something was dirty or you wanted to not interact with. She clearly has her own fears or issues about germs, bugs, mites etc. as she was grossed out and/or bored by my presence. She did not educate me in any meaningful way, she did not ask one questions except what I do for a living and she left with a student in tow with not even a goodbye or direction for next follow up. Disinterested or above t all? I'm sure she is well educated and her practice is established, she just seems disinterested. She does not seem to need nor want to he doing what she's doing. Sorry to that student who was made to follow her. I hope she will shadow better examples of medical bedside care before she sets out on her own.

Amy is the best! Most of the office staff are as well, some…read morebetter than others. Chris at the front desk is very efficient.

I cannot say enough about this office…read more I'll start with their around Efficiency; starting with the Chris at the Front Desk. He was friendly and helpful. My wait time was less than 5 minutes. Doctor Claire and Dr assistant Anna, both treated me intelligently. They were both attentive; And the doctor paused and took time to deal with me as a human being. The Doctor did not appear rushed, nor did she rush me. The assistant was knowledgeable and intelligent. The doctor was incredibly knowledgeable and helpful.

I tend to operate from the heart…read more I found Dr. Susan Denman to be very soft-spoken, gentle, and caring. She was thorough. She showed skill. After removing a suspicious sun spot from my forehead, she took the time to personally call me as soon as she got the results. Her words of good news were heartfelt and sincere. I will continue to trust her with matters of the skin. I heart Dr. Denman. Psssssst, your epidermis is showing :-)

My experience was one of the worse with Dr. Denman. Appointment was scheduled months out for just…read morean annual review of my skin. She was 45 minutes late. The office was so outdated, I thought I was in Russia. She barely looked at me! She wouldn't have been able to diagnose any abnormality with the level thoroughness she demonstrated! She just collected the insurance money for the visit in 5 minutes and carried on. Highly incompetent, please avoid her!

I've been twice so far, both with Holly Chandler. Knowledgeable, professional, and friendly (all…read morestaff). My appointments have been on time. Zero complaints.

I am so thrilled to be updating this review!…read more Following my initial review, I was contacted by the office manager, Justina, a truly kind person who urged me to come in and have Dr. Rydzik take a look at the scar. I was wary of returning, as, in my experience, I've found that accountability is rare to come by in medical practices (or in the world at large today!). But I can honestly say I am so glad to have been wrong in this instance. Dr. Rydzik acknowledged that an error had been made and told me that the medical assistant who had removed my stitches was receiving further training. She examined my arm and confirmed a keloid had formed due to the stitches being removed too early and she and her medical team provided me with a complimentary laser treatment to reduce the appearance of the scar, in addition to noting that, if future treatments for this scar are needed, those treatments would be complimentary as well. They were warm, reassuring, and really put me at ease. Thank you, Dr. Rydzik, Justina, and Bilkey (I'm so sorry if I'm misspelling your name) and a big thank you as well to the lovely woman who performed the laser on my arm today (so sorry, I'm forgetting your name!). I will continue to return as a patient for my dermatological needs as well as for my aesthetic needs and I will certainly recommend this office to friends, knowing that this is the kind of place where--should a mishap occur, as it can anywhere--the staff genuinely care to make it right.

I was extremely impressed. From the moment I walked in. . Everybody was extremely fast…read moreprofessional. I met with the doctor. She knew exactly what was going on. She explained to me my options. She did the biopsy, almost pain-free.. she explained to me what my decisions would be after the results came back The MA explained to me that care Wound care treatment. Told me what the next steps were. I was in and out of there within 20 minutes it seemed like. but everything was extremely professional, beautiful office comfortable I would highly and I'm not just saying this. I often don't give reviews, but I give when they are deserved and this company definitely deserved one Kimberly.W i

I've been seeing Dr. Heather Hallowell for three years. All appointments have gone well and glad…read morethat I had a baseline body scan in the beginning so that I will be aware of any changes in my senior years. I have had the option of making future appointment after my appointment for the following year. I have never had to wait long to get into an office so my total time for the appointments have been no more than 45 minutes from the time I walk in the door until I leave.

I've done laser hair removal before and the first experience…read morewas terrible. I deal with quite dark facial hair and shave on a daily basis. After one treatment here, i already can tell a huge difference! My face is smoother, and hair is less noticeable. There is some pain in not going to lie, but it really is tolerable. I also love the after care used, really makes you feel taken care of. I have many more treatments to go but am very excited to see the result!

With "discounts", I was still quoted at over $1100 per SESSION with the need for 6-8 sessions…read moreinitially and then 2-3x yearly. I asked if the 2-3x per year was forever, and was told "No, not forever! Only while you're alive. Hair doesn't grow after you die". They stress that a reduction in hair growth (and not full removal) of 60-75% is the best I could hope for. I was also told my skin was very damaged, and I would need photo facial services almost everywhere I was looking to get laser hair removal (under chin, legs, bikini, underarms). I'm 32 and have since been asked about my great complexion. Additionally, I've subsequently found out the "laser" there is not a laser. I'm not an expert, but from pictures on their website, it's a Palomar StarLux 500, which uses Intense Pulse Light or IPL, and is somewhat outdated (and relatively inexpensive) technology. With what was being charged for a year of sessions, I could pay for the machine myself. Overall, I felt pretty self conscious after my initial consultation and wondered if my presupposed budget was wildly off base. After talking to friends and other businesses, this is by far the most expensive package I could find, and it doesn't have the technology, results, or added value to merit the price.