I been there my self too , i did find a bad atmosphere half the time . I AM HANDICAP, they won't help to cary my laundry ... read more

Went in yesterday to just to wash my clothes. The staff noticed I had two big bags and show me their industrial washers that I could used and told me how long it would take and cost, ($ 6.00) , for the industrial washer. Though for unknown reason the washing machine doesn't like taking shiny looney, was told by staff but they where helpful exchanging my loonie . These small quelled tire made a huge impact! I didn't use the dryer but the industrial washer machine was fast and cleaned as it should. Place was clean and orderly. read more

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The management there is horrible. Almost every time I went there the manager and his boyfriend gave horrible customer service and they were even worse to the employees. I saw them yelling, bullying and making racist comments towards their workers. I am absolutely appalled. I love to support locally, but I will not support people who are like that. read more

Really wanted to like this place upon arrival, outside looks nice, inside is relatively clean, but did a drop off service and what returned to me was damaged clothing, not cheap clothing either. Called to reconcile with the owner and got a rude response which frustrated myself as there was no accountability or means of replacing the items that had been damaged but met with a condescending tone. Anywhoooo, I Wouldn't recommend their drop off service, for the amount paid, you'd think businesses would handle items respectively, and separating items as needed when doing them. Idk maybe I'm asking too much for a service that I'm paying for, to handle items as you would your own. That said, I wouldn't go back and wouldn't recommend their services but rather recommend to do your own if utilizing this place. My thoughts. read more

Aloha Laundry Cafe - Ripped seems on NEW pants. Went in new, came out tattered. - Laundromat Near Me - Vernon, British Columbia

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WE HAVE NEVER BEEN TREATED SO HORRIBLY OR SO HUMILIATED! Today my husband went in to Aloha laundry mat and accidently dropped his keys behind a washer. The lady at the desk was absolutely doing nothing to be helpful whatsoever. We asked for various tool to grab them but she would not lend one item and the washer was a couple steps away. She was incredibly rude and made him feel small in an already horrible situation. He ended up having to climb up on the washer to use two hangers (which he paid $2.75 for) to fish them out and without her cooperation as she wasn't going let him get his keys even though he could see them on the floor behind the machine. We used the two hangers to hook them and pulling them out finally. What a relief. We could of had them out in five minutes had she just tried to be kind. Meanwhile she runs to the phone and phones her manager reporting him for getting on the washer to reach them with the hanger. She was trying to instigate more harm for my husband who is already having a really bad moment. The manager gets her to bring the phone to my husband my husband then explains he accidently knocked the keys behind the washer and there is absolutely no damage on the washer from him getting them.The manager ends up apologizing to him because he understood and was helpful. The lady treated my husband disgracefully. We are a family with four boys and have been coming to Aloha for years and will never return to the establishment because of this treatment. It's people like this that are ruining our sense of community,what happened to helping one a other? I am sorry to the manager we appreciated your apology but I would hate for anyone to get treated the way we did today. read more

Due to water issues in my house I've needed a coin laundry. ALOHA is clean, well maintained and friendly. They also have a great little coffee stop (which I discovered as I arrived too early for an appointment, so I wandered a bit and discovered a good cup of coffee here.) read more

Absolutely despicable how we were treated. Entering the store at 4:43pm with an entire basket of absolutely dripping, soapy clothes. Was rudely told "you can't wash that. It's 5:00pm" we were then dismissed to the side. I felt disgusting to be there and the way I was treated is appalling. Absolutely ZERO STARS. Never coming here again and telling the town. Disgusting customer service! read more