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    Alpha Omega Biometrics Division

    4.0 (4 reviews)
    Closed 10:00 am - 6:00 pm

    Services - Alpha Omega Biometrics Division

    Fingerprinting

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    Quest Diagnostics

    Quest Diagnostics

    2.5
    (34 reviews)

    Clean, nice waiting area, on time appointments, easy online appointments and check in. I've had to…read morecome here a lot lately and they are always fast, efficient, and kind. Caring staff and quality time of service. I really like this location.

    The best thing I can say is it was easy to get an appointment and the phlebotomist was very…read moreunderstanding and quick. Unfortunately there was almost no communication ahead of time from Quest. I didn't know I had to show up with my lab order printed (no way to upload it into their system? Nope). Luckily there was a print shop open a few doors down. Okay, no problem, I go print it and bring it back and wait. The sample hemolyzed, meaning the red blood cells exploded and the sample is not be usable. I understand this happens sometimes, apparently due to issues with drawing techniques or problems during sample transport, but Quest made no attempt to communicate this to me. Instead I was stuck on a "waiting for results" screen for weeks (should have resulted in 2-3 days) and my ordering doctor couldn't even see the test in the system. Online help was useless. I had to call to speak with an agent and only then did I learn the results will never appear because the test couldn't be run on the sample. And then they wouldn't even refund me the cost of the test, just said to come back in to have it drawn again LOL. I would stay away from Quest in general. Not a user friendly system. It was an unclear and confusing process and I'm comfortable with technology and following directions for tests like this. If you do manage to get a useable sample drawn, the staff were all lovely.

    Alpha Omega Biometrics Division - fingerprinting - Updated June 2026

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