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    Alpha Omega Biometrics Division

    4.0 (4 reviews)
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    Diagnostic Centers of America

    Diagnostic Centers of America

    (32 reviews)

    In the last month my wife and I have had a total of four tests run at Diagnostics of America in…read morePalm Beachy County. These facilities are very modern with state of the art equipment. The staff are efficient, friendly, and knowledgeable. At all four appointments we were called a couple days ahead to explain our copay, then sent reminders, at least twice, then taken ahead of schedule at each visit. Pretty impressive. My last appointment was for an MRI where I needed an IV to administer a dye. I have an emotional reaction to IV's where I often pass out. I told Claudia and Joe (the technicians). They handled it flawlessly. You could not even see a needle mark the next day. They thought it was no big deal. Believe me, it was.

    Terrible service this morning. Was made to wait almost an hour, in their crowded waiting room, with…read moremy mask on and no word from their staff. I finally walked out without getting my scan. This was at 6080 Boynton Beach Blvd. They called me just before I got back home and tried to make it look as though it was *my* fault for not complaining to them at the front desk before leaving. Wrong. There were people in line at the front desk, and I had already seen them shoo away other patients who tried to approach with questions after checking in. BOTTOM LINE: They're making way more appointments than they have the capacity to service. Also, there is no way to file a complaint by telephone with them. Call their number and you get the infamous "our menu options have changed" greeting, but none of those options involve feedback on their service (or lack thereof).

    Alpha Omega Biometrics Division - fingerprinting - Updated September 2026

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