I had the same driver each way her name was Christi and she was amazing. The ride was smooth and…read morepeaceful (i slept like a baby). My first time on the Greyhound and I honestly loved how surreal yet safe and serene the trip was.

Bought a ticket for my special needs Adult sister to ride from Eugene, Oregon to Idaho with a stop…read moreto switch buses in Seattle. the Driver was very ride from the start so much so she called me because she was upset at his yelling at people for nothing. They arrived at 10:45 pm 15 minutes late but the driver assured her and 1 other lady being transferred that their bus was still there and wouldn't leave them. Well it did leave before they got there and then at 12am they were kicked out in the cold (30 degrees) and freezing and left on a bench for 7 hours overnight scared to death ( have you been downtown in Seattle at night?, she had not.) She was scared at the drugs and fights she was seeing. I lost contact with her after an hour and tried calling customer service, what a joke! Marco (a supervisor) told me after no solution was available I should take better care of my sister in the future and not buy a nightime ticket! That's all they had for Christmas week folks. Then after calling back another supervisor "Bill" told me if I was so upset maybe I should drive the 8 hours myself and take care of her myself because they cant do anything about leaving her outside freezing and scared. I'm appalled that he said this happens often and I should just understand their policies about late buses. you would think communication between the drivers of these buses would fix this, but apparently it is common place. NEVER use Greyhound and never call their customer service because they aren't even in the US! Both times I got India and couldn't understand them very well except their insults. they couldn't even tell me what time it was where she was and wouldn't admit they weren't in the country but it was very obvious they weren't. Greyhound should be ashamed not of just kicking her out in the cold, but telling me I should take better care of my sister when I wasnt even there to do so.

I'm just blown away by the level of service and professionalism so the only thing I could think of…read moreto show my appreciation of you guys, is to talk about my experience with Spokane Limo service. I was in town for a family members wedding and the groom new I used to drive limos in my hometown and could get him a great deal. I wanted me to help find a good price and limo company in the area that was reliable. David treated us like royalty and from the moment we called I knew he really cared about not only his business but his clients first and foremost. I'm very impressed you guys have a customer for life, thank you!

We only know about Spokane Limo Service because of our friends but were duly impressed. We came out…read morefor a wedding and it is one will will never forget. Top of the line. Everything about the wedding and reception were carefully planned out. Not only did they use limousines for the wedding and reception, but they picked us up and delivered us to the airport as well. Our chauffeurs were very nice and very professional. The limos themselves were gorgeous and so comfortable and roomy. We were even able to watch a short video the bride and groom made for everyone on the flat screen TV in the limo. We are not forgetting this wedding any time soon.

If I could've left zero stars I would.This low budget bus line I guess is contracting thru Amtrak…read more Both companies are garbage as far as I'm concerned. The old man agent named Gary apparently thinks he can speak to people anyway he wants. WRONG! So because I was bait and switched to this garbage bus line without notice. So let me save you the headache, but an airline ticket. Way less brain damage

From the owner: Northwestern Stage Lines is a transportation company based in Spokane, Washington along with their…read morepartner company Boise-Winnemucca Stages, based in Boise, Idaho. Our passengers now have the ability to book rides from Seattle to Las Vegas and many places in between due to our new partnership with Salt Lake Express. Currently, Northwestern Stage Lines/Boise-Winnemucca travels to more than 25 destinations with connections to Airports, Amtrak and intermodal bus stations. We take care of our customers, one customer at a time, by keeping the basics in focus. Providing a clean bus that’s on time and delivers a safe and uneventful trip. We operate a large variety of coaches from our facilities in Spokane and Boise, some of which are ADA accessible (wheelchair lift equipped). Our stages operate over 575,000 miles each year and transport over 200,000 passengers each year.

After spending time with family in Central Washington it was time to visit relatives in Spokane. I…read morecame in on the Empire Builder which arrived just before midnight. This station lacks red caps but one of the staff assisted me to get myself, my bags and my walker to the front entrance where Mom was waiting. His assistance was much appreciated. Two weeks later it was time to return home. After checking in my baggage I crammed myself into the bench with arms (evidently to discourage the homeless from stretching out). A little late my train to Seattle showed up and I schlepped down the corridor and used the elevator to get the platform. The staff were helpful and in no time I was settled in my seat and on the way. Very bare bones. A vending machine, ticket counter, baggage claim, check baggage and seating. Plain vanilla but adequate. Ticket counter is staffed 10 p.m. to 5:30 a.m. but there is a quik-trak kiosk that sells tickets 24 hours with a debit/credit card. Downstairs bathrooms close at 10 p.m. but upstairs ones are open past midnight into wee hours.

The Spokane Intermodel Center is a train/bus station. Trains depart from the 1st floor and busses…read moreare on the 2nd floor. Check before you go as some busses do leave from the 1st floor. The first floor for Amtrak passengers is actually pretty nice and well maintained. The owner of the station needs to invest in upgrading the passenger waiting area on the 2nd floor as those benches are not very good

This is one of the cheapest ways to get from the Spokane Airport to Pullman if you don't have a…read morecar. They are very helpful. When my plane was half an hour late they waited for me. Their drivers are polite and professional. Their mini buses are comfortable. The only reason I'm not giving them five stars is because they only run this shuttle once a day in each direction, except on Fridays when they run it twice. It is a bit annoying to have to plan your flight around a once a day shuttle. They also run a shuttle between WSU and UI that is free for students, and that service is pretty good. Make sure you know where the bus stop is though, particularly in Moscow. The stops can be difficult to find and the signage is sometimes confusing. They also run special buses to Seattle for holidays. I have not used those services because the times never seem to be convenient, particularly for the return bus to Pullman. Also they only sell those tickets as a round trip.

Five stars to the experienced drivers, staff and owners. Weekend Express for Winter Break Jan…read more 12th. Not only did they give updates, have to re-route and still got our Cougs there safely and made great time under the conditions. #628 Was greeted warmly, loaded bags and excellent driver. Love Will be riding again. Give him a raise

I'm currently unable to drive due to shoulder surgery and needed an alternate way of getting to…read moreappointments. I was able to use the 4 and 23 lines to easily get to/from my appointments today. The drivers were friendly and waited until I had a seat before moving. This was helpful since I can only hold on with one arm. Both busses I rode were clean as well. Nothing sketchy about the ride, I felt safe both ways.

They've literally never been on time once. The 94 from Browne and 2nd is a really sketchy…read moreneighborhood stop and they consistently are 10, 15, even 20 minutes late. Its an every day occurrence. Either update your times or figure it out, no other city I've lived in gets away with such crappie service.