SAVE YOUR MONEY!! GO ELSEWHERE!! This company was supposed to come out Friday Dec.13th 2024 to…read morefigure out why my tankless Water Heater wasn't supplying hot water. They showed up on time, That's The ONLY GOOD THING I CAN SAY. After the Technician showed up I told him I had changed Inlet water screen, ignitor and flame rods and had flushed the system. He called Rinnai Tech Support, checked a few things I had already pretty much ruled out and after about 1 1/2 hours, in his own words .... "Ran diagnostic on Rinnai tankless heater with Rinnai proline. Came to conclusion that burner needs replaced or pulled and cleaned" .... He proceeded to tell me it would be $230 for today's visit and he was leaving....I asked him well that's all your going to do and he replied well I could pull the burner and clean it but Rinnai stated it would be 8 hr job at $120 and hour or he could put me in a NEW tankless for $4,000..... I thought he was kidding at first but realized he wasn't and he was leaving and I had NO HOT Water and a wife that was pissed!!! We had been without hot water for days!!!!! I THOUGHT Calling a So Called Professional Plumber was what I needed to do as to not void any warranty...BIG MISTAKE.... After stewing about NO HOT water for the weekend and possibly having to find a way to get it fixed, I looked to YouTube for videos on cleaning burners on Rinnai tankless system...I found a video from a Professional Technician . https://m.youtube.com/watch?v=hmD4v3lm0-8. After watching a 7 1/2 minute video on taking burner out and cleaning it had to take out the burner and clean it, BECAUSE I DIDN'T HAVE HOT WATER!!! It took me about an hour to take burner out, clean it, blow it out and put everything back together!! Guess what??? I have Hot Water Now because I fixed it, Not this so called Professional Company!!! Save Your Money And Do NOT Call This Company!!!! I got charged $230 For These Thieves To Tell Me My Hot Water Heater Was Not Working!! LITERALLY!!!! CALL ANYONE ELSE BUT THESE GUYS!!! If you Need any Help On your Tankless Water Heater Call Me and I will help you FIX your water heater and charge you half what they charged!! Pitiful Customer Service, Pitiful Customer Support!!!! Go Elsewhere!!!!

Plumber was on time, and worked tirelessly to run new copper to water filter system. Excellent work…read moreand well thought out and didn't take too long. Highly recommend them.

Absolutely amazed at how fast he came. And on Christmas Eve too! He diagnosed the problem and…read moreimmediately went to work!!Excellent job using quality parts. A true professional. And the price was so very reasonable based on several estimates. Highly recommend! Thank you

He was on time. Reasonably priced…read more Excellent work. I would use him again for my plumbing needs.

My twenty year old water heater was out when I returned from a trip. Called three or for places for…read moreestimates and scheduling. Most everyone was over a week out. Estimates were all over the place. A friend recommended Josh. Called him Saturday and his crew was here at 9 today (Monday). Ended up costing a little more than the quote. Water heater is in the cellar of an 85 year old house. Getting the old one about and the new one in was crazy tricky. Josh and Ray were awesome guys. Got the heater in and it works like a charm. Very very happy. Have saved the number in my phone so I can call them again. Hopefully later rather than sooner

The good part is that they showed up when they said they would and they fixed the issue. The bad…read morepart is that we asked them to call us when they got there to give us a ballpark on price... they never called and never followed up after we texted them. We requested a bill twice. We finally received it a few weeks later and were shocked that they charged $175/hr (plus service charge and parts which we only needed a drain snaked so no materials required). Also, they fixed something with the sink that we never requested fixed. When we called them on it, they took off the service charge to show up but not the part fixed that we didn't request to be fixed. $337 to snake a drain is a bit much.

I contacted Mr. Jenkins, because I had a rupture in my pipe, which was the main water source to my…read morehome. He was able to come out immediately and assess the damage. The repair was quick and reasonable. He was such a professional and very understanding of my lack of knowledge and was patient and explained each stop of the process to repair the pipe. I would highly recommend him for all your plumbing needs. New Customer Crystal Johnson

We had an underground pipe leak. Marvin came out, gave us an estimate, and came back on the weekend…read moreand fixed the problem. The pricing was reasonable, and I felt that Marvin was completely honest with me. I can't recommend Marvin Jenkins Plumbing enough.

Cliff & John installed a water recirculation pump this morning. They arrived on time, explained…read morewhat they were going to do & made sure everything worked as it should. Nice professional guys. We would use them again.

I needed a leak fixed leading from and ag meter to my back flow prevention valve and also need the…read moreback flow testing done. I have used Keith Hodge Plumbing several times and they are always timely, organized and get the job done quickly. Once again, they didn't let me down. Spoke with the office manager, Becky, who runs a tight ship and they had two techs out the next morning. I got a call when they were on their way, as always and that's a nice courtesy. Both lead plumber Jacob Rhodes and his assistant Nathan were polite and friendly, completed all the work I needed done quickly and efficiently and were a pleasure to deal with. Before they wrapped up the job, I got a call from Becky to let me know that part of their service was to submit the required paper work to the water utility and that would be done. I just wish these folks did HVAC, electrical and general construction. All my frustration dealing with other disorganized service providers would vanish. Thanks Keith Hodge for running such a great company and hiring the best people.

Great Service. Living in a more remote area is not easy to find dependable workers. Seth came when…read morehe said he would and fixed our clog and cleaned up our bathroom. The price was very reasonable. I would highly recommend this company

Very knowledgeable and reliable, they were always in touch with any updates needed. They stayed…read morebusy and completed the project in an honest and workmanlike manner, and were always available to answer any questions or concerns.

I used High Mark Plumbing to replace a pressure reduction valve on a water line earlier this year…read moreand to help with a dishwasher installation more recently. Tucker was knowledgeable and reliable each time. He was reasonably priced as well. I'll continue to call him for my plumbing needs. Daryl M.

These guys were great in the beginning. But things went bad. Don't use them. They basically left me…read morestranded.

Dennis and Keith are the best plumbers anywhere....ever....They do stay busy but they always bend…read moreover backwards......and crawl over and under and through some of the nastiest stuff imaginable to do the wonderful job that they do. And now that I've written this review I'm going to call them and ask them to come fix a problem. It might take a few days or it my take half an hour for them to get there but you'd better believe, when they leave the problem leaves with them. Consider yourself lucky if you have these gentlemen as plumbers.