Very dissatisfied with the experience i had with Scenic City Plumbing. I needed a sink sprayer replaced. I called their office and set up the appointment. At the time I told the appointment scheduler what my problem was. I gave her the brand faucet and the model number of the faucet. She even called back to confirm the information. The technician shows up the next week without the part I needed and tried to make the parts on the truck work , which they did not. He was a technician ? I asked why he didn't bring the part I needed. No reply. Gives me a bill for over $ 200 for his time. Last time I'll use this company. Something similar happened in the past. I needed a diverter replaced on one of our bathtubs , It took the technicians 3 hours to do the job. Third time is not charm ! read more

We had a leak under our kitchen sink. Justin was here in no time, and repaired everything properly and promptly. Such a nice man! My husband and I very highly recommend this business for your plumbing problems. read more

Scenic City Plumbing was great. The Technician was very personable and fixed our problem without issues. Will use again if needed!

My 98 yr. old house bound mother in law, plumbing stopped up, she has a policy that should cover that problem, but after 24 hrs and no help (But a lot of excuses) we called Scenic City, explained situation to receptionist, she was very helpful, had David and Greg at Mom's house in under two hours. They were very professional, fixed the problem. We've used Scenic City before and will in the future. I 100% recommend them. read more

My elderly mother called metro and was quoted $600 to fix the flapper in her toilet (Hello that is just trying to take advantage!!!) I called scenic city and they were there within an hour, fixed it in 15 minutes, and were 1/3 the price. I found the dispatcher nice and was able to pay her over the phone (included a credit card fee). The repairman was kind and didn't try to sell her the moon! I appreciate their honesty. read more

Their service technicians are pleasant, efficient, don't waste your time, and don't waste your money. If there is a problem, they will come back out and check on it. I have always been pleased with the service from Scenic City Plumbing. read more

I just finished having my toilet repaired by Scenic City Plumbing the plumber was Colby. It was exceptionally fast and from the time that I called in to get help to the time he was finished and walking out the door was less than 2 hours . It's impressive and well worth its money . read more

This is my second experience with this company. They are fair in price, fast and professional. Highly recommend them!

I consider myself to be an above average do it yourself home owner. I have successfully done remodeling projects for years. I needed help with a Kohler bath shower system I had installed myself years ago. I called a major Kohler fixtures supplier and asked if they could recommend a plumbing company for a Kohler repair. They recommended SCP. I had issues with water temperature control and a partially stopped up rain forest shower head system. Their tech came out, (Greg I think) and was very knowledgeable and professional. I had done some research already and Greg not only diagnosed the temp problem but had the correct parts on his truck to fix the issue. Great job. What impressed me more was Greg's ability to explain a variety of solutions for the shower head system. Being somewhat experienced I was very pleased that Greg had simple, straight forward solutions. As someone who understands plumbing, I highly recommend Scenic City Plumbing. They were prompt, professional and very reasonable in their repair. I will not hesitate to call on them again with any service needs. read more

I do not recommend. Extremely poor communication and follow-up. After paying for line cleanout and video, was told two weeks later that I would have to pay extra for the video and that they likely no longer had it. Shocking poor experience. read more

Late Friday, day before Christmas Eve, I called with hot water problem. Couldn't get on their schedule before Tuesday, but discussing the type heater, brand, etc, she offered a suggestion that might work since it seemed to be a frozen drain. It worked! Would everybody offer this help - maybe but Scenic City is now in my contacts. read more

We just moved to Signal Mountain and started accumulating a large list of repairs that needed to be made on our new home. I tried to get the "local" options out for 2 weeks when someone recommended Scenic City. They were out the next day and on time. They were polite, cleaned up after themselves, and knew what they were doing. When we discovered our garbage disposal had an issue while they were there, they added that to the list. They also accurately diagnosed and fixed the moaning noise that was shaking the whole house when the water was turned on. We had a few more issues pop up a few days later and got another prompt appointment. Same experience. I'll never call anyone else again. read more

I used Scenic City Plumbing for a simple job, but wasn't happy with them. The person they sent was the stereotypical "good old boy" who was very patronizing to me, didn't bring all the necessary equipment and didn't tell me everything I needed to know about the next steps process. Will not use them or recommend them! read more

We were having a variety of plumbing issues at our house for quite a while. Another local plumbing company had attempted a few fixes but only made things worse- and they charged a lot of money to boot. But then we called Scenic City Plumbing- what a difference! From our first phone call, they were polite and professional. Initially they said it would be the next day before they could come, but they managed to fit us in just a few hours later. David and Justin were wonderful- fixing every problem one by one as well as diagnosing the underlying issue (too much water pressure) and fixing it then and there. It wasn't cheap, but it was totally worth it to have high quality fixes and excellent service. We could not be happier. Thank you, Scenic City Plumbing- you have some very grateful new customers! read more

Job done. I would recommend this outfit to anyone. Fitted me in last minute after many calls to other plumbers.

Since moving to Chattanooga we've used Scenic City plumbing and were happy with their services. The service people are polite and effective. They get the job done and correctly. I would have given them 4 stars, but this time we used them we felt we were taken advantage of. We wanted to install a new toilet and they offered us a package deal: $450 for the toilet and installation. At first we thought this was a good deal, or at least a fair one. We probably would have spent $250 for the toilet at Lowe's and another $100 +/- for installation. However, the toilet they installed was a Wolverine Brass brand (apparently they only sell to plumbers); though it works all right. And the install was done in 10 minutes or less. So, it probably cost us $150 more than just buying the toilet by ourselves and having them install it. Sadly, we feel taken advantage of. I wrote to them about our feelings, but they never responded. Kind of soured us on Scenic City. If you use them and they offer you a package deal, do your due diligence. read more

Poor service, caused damage to our condo that was never fixed, charged us for work we never requested. We had a water heater installed, when they installed it they damaged the entryway. Not a big deal if they would have fixed it, but they didn't. I ended up having to fix it myself at my expense. And then we asked them to simply flush the toilets after the water was turned back on, instead they installed a new part on our toilet without asking, charged us for it, then when that part failed 6 months later they refused to fix it without being paid a second time (for something we never requested in the first place). Not reputable and they do not back up their work. Do not use them. read more

Discovered a leak on the water supply in the garage leading into the house. Called Scenic City. The woman on the phone was very polite. Sent a crew right away. The guys had me fixed up in no time and the price was reasonable. Noticed a small drip later and called back. Again, very polite and concerned. In 5 minutes had another crew at the house to check. Re soldered the fitting and waited to make sure it was fixed. No charge for the 2nd call and very apologetic. Having spent over 20 years in customer service, I understand sometimes things happen. How they handled it made all the difference. Everyone involved was professional and friendly. I recommend them. read more

I got estimates from 4 companies and Scenic City was by far the best pick. Jeff was very professional and gave us a fair estimate. We had to have our main line replaced and a couple of other small jobs thrown in. David & Garrett worked hard for a good 7-8 hours and didn't stop until the job was done. They were polite and professional. I highly recommend Scenic City Plumbing. I know who I'll be call if I ever have a plumbing issue. Great job guys! read more

I've been using SCP since at least 2015, and every single interaction has been fantastic. They do great work and are willing to explain what they're doing. I've only had one leak, with a new upstairs shower valve, and the owner, Jeff, called me back right away after I found the damaged downstairs ceiling. He arranged for his drywall guy to come over asap and fix it all for no charge, which is exactly what you'd expect. I could on about lots of other jobs they've done on my properties, but suffice it to say that they're awesome! read more

A big thank you to scenic city plumbing. David and Rick we're true professionals. Excellent work.

I had a huge plumbing issue that was causing water build up in the 24" crawl space under the house. I contacted three other companies who could not do the work. One company came out 3 times to resolve the issue with NO success and a bill that went with it. I contacted Scenic City and they were able to successfully resolve the issue. They were extremely professional and were excellent in communicating with me. Their schedule was booked so I was scheduled for 5 days out. They put me on a stand-by list and ended up coming out the next day. I will never use any other plumbing company but Scenic City. You could not ask for a better run business that knows what they are doing and how to solve complicated plumbing issues. read more

I have always done my own plumbing repairs. I had three sinks with corrosion due to old galvinized pipe connected to copper. My wife, and I decided that I should get the proffesionals to do the job, so as to reduce stress on our household. Shannon and David fixed the problems in less than three hours, and saved me a days worth of work, and limited my use of foul language. They were on time, clean, and respected my home as if it were their own. The price was very reasonable for honest work. They gave the best experience I could hope for. I will use them again, and I do not hesitate to recommend. read more

Raised the price of installation by $250 in a year wow bad company

I called this company about a clogged toilet. While trying to unclog it, they found some extensive problems I never would have known about without them going above and beyond to find out what was going on with my plumbing. These issues could have caused health problems for my children! It took three days and at least 6 or 7 employees to get it taken care of, but they got everything fixed. Every single one of them was courteous and professional including the CSR at the office. Not only did they get our plumbing fixed as quickly as they could, they charged a very fair price to do it. I highly recommend this company. read more

I have used Scenic City Plumbing several times for myself as well as for my parents. They have always been efficient, and have fixed our problems quickly. They bend over backwards being polite, friendly, and very good at explaining what they are doing. I highly recommend this company. read more