This company was nice enough at the beginning, which is why I give 1 star... Read on... New…read morebusiness trying to break into this field. My dad had a stroke which presently has him confined to a wheelchair. He had to have surgery at 5:30 am. Pick up was complicated because they couldn't figure out to look at the gate directory to get into the neighborhood, then the rep made it a point to blame ME for their inability to look at the gate directory. I did mention when I reserved the service, but obviously they can't accept their mistake or work through challenges. It was unknown when my father would be out of the hospital; I inquired if it was possible to have last minute service. The rep said no problem, just call her. My mom called her at 1 pm upon my dad's discharge from the hospital, and the lady said they could come at 5 pm. So my parents waited for 4 hours putting their trust in this service. When my mom called at 5 pm, the rep said the driver was stuck in traffic and wouldn't be able to come. When my mom was clearly upset, the rep hung up on my mom essentially stranding my parents at the hospital. Advice to this new business: If you have an upset customer on the phone, you talk them through it and come up with other solutions or admit that you can't provide the service. That's assuming you want repeat service. Clearly, you don't. Poor customer service in the end. Wouldn't trust them in a bind, won't be using them again, and wouldn't recommend to anyone needing a sure thing. Truly disappointed.

From the owner: Wheelchair accessread more

Joe was great arranging the trip ahead of time and confirming the ride beforehand. Joseph, my…read moredriver, was so nice and courteous during the drive. I would definitely use this service again without a doubt!

Excellent service and fair pricing Driver was professional…read moreand pleasant Was a great way to get home from LA airport Thank you

Horrible ride transport company. I will never use them again. Our 1st pick up driver went to the…read morewrong location. The gps kept giving them the wrong directions. On our return ride will call, they first wanted to make us wait 3 hours for a pick up. Then I got them to agree to 25 minutes, still long considering Lyft comes in under 5 minutes. Then the driver never showed up. Also, they don't send confirmation texts giving you the car's description and plate number. Very unreliable and I'd never use them again. You get what you pay for.

Golden State Medical Transport is outstanding. The team is professional, caring, and always on…read moretime. Their vehicles are clean and comfortable, and I really appreciate the GPS tracking for peace of mind. They made the whole process for me and my grandparents stress-free, and I'd recommend them to anyone needing safe and reliable medical transport.

Highly recommend! Paolo and Joseph were always prompt and…read morevery gentle as they navigated stairs, thresholds and such. Even driving showed their concern. Very often on round trip journeys I didn't have to wait more than a few minutes after I contacted them after my appointment was done

So grateful for Paolo and his partner. My other transport cancelled tonight at 5 pm on a Friday…read morenight in the rain. I called and they actually were able to be there in just 3 hours. Kind and professional. Would highly recommend. I think he was already home with his family and he chose to help me. Not everyone would do that. And yes, found him on yelp.

This 5 Star review is way overdue. The owner does everything he can to accommodate your needs,…read moreevery time. Whether a well planned out doctor appointment or frantic last minute call for help transporting my wheelchair bound 94 year old mother to a medical appointment. I have used this service many times and still can't believe what a gem this business is. The drivers (Marco, Richard and Jay) are all well accomplished individuals in their own right who provide such professional, compassionate service. recommend this company.

The driver Richard was excellent. The quality is wide the interaction with a driver all superb…read more Thank you very much. I would recommend you to anyone.

Rite Aid is a good company for a patient transport. Drivers…read moreare excellent drivers and they're able to get you to your appointments at a considered time and safely

Highly recommend! Everyone from Ghadeer to the driver Ahmed was fantastic. Easy to understand and…read moreeasy to work with. Absolutely will use them again, have useful them twice now. Always on time and comfortable.

All-star experience -- everything that you need, & want --…read more I needed a stair chair and transportation to obtain MRIs & x-rays. The drivers (attendants) were punctual, respectful, attentive, sensitive, considerate, patient, caring. They were responsive & perceptive, to a number of things that I consider beyond their scope of service. Setting up my transportation was easy, streamlined. The office dispatch staff answered my many questions, paid attention to details, and gave me peace of mind.

CARE‑22 was an absolute lifesaver during one of the most stressful times I've faced with my elderly…read morefather. He left the assisted living facility against medical advice and without family support, and ended up back at his two‑story home--which was packed wall‑to‑wall due to hoarding, with a curved staircase and very limited access. CARE‑22 came in with total professionalism and compassion. It took a team of three to safely get him out of bed, navigate the tight space, and even help him off the toilet where he was stuck. They were on time, in clean uniforms, and so kind and service‑oriented. Just a deeply conscientious team. A couple of days later, when my dad needed to be readmitted to the facility, they came back without hesitation and handled everything again with the same care. I honestly don't know what I would have done without them. CARE‑22 helped me through a really tough situation, and I'm incredibly grateful for their support.

My client has a doctor's appointment and needed a transportation. The daughter called a few but…read morethis one quoted her a reasonable amount. On the day of the appointment, BJ is our driver. Very professional, friendly, and have a good driving skills. BJ helped my client in her wheelchair, made sure she's safe and comfortable. He picked us up on time and dropped us off back home safely.

Darwin was exceptionally wonderful. He was kind, patience, and constantly went above and beyond…read more Brought hope that my mom's transport needs can be met on an ongoing basis. Me, my father and mother were all so thrilled.

Care Transport does an amazing job! They regularly pick up my sister who is unable to stand - so…read moreis transported on a gurney. They are kind, professional, prompt and my sister feels very comfortable with them. I couldn't ask for anything more. I use them whenever my sister needs transportation and am comfortable sending her alone - if I am not in town. They make sure all goes well! It is also easy to schedule with them. A great overall experience!

I reached out to Care Transport to book two wheelchair transportation rides for my father, one for…read morea doctor's appointment and one for dialysis. The first ride was cancelled by the company within less than 24 hours before the scheduled ride because they accidentally double booked. I was left scrambling, with only 2 hours left in the business day, to find alternate transportation myself. Less than 48 hours later, the 2nd ride was also cancelled by the company the day before the scheduled ride; this time, I wasn't even called and given a heads up, I just received an email notifying me that I was being refunded. When I called to find out what happened, I was told that the driver called out and so they wouldn't be able to do the ride any longer. My father had to miss his dialysis appointment because the Friday afternoon cancellation left me practically no time to find him alternate arrangements. To say that my experiences with this company are disappointing would be an understatement. Be cautious and have a backup plan if you choose to book their services.