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    Alpine Cabinet

    2.5 (11 reviews)
    Open 7:30 am - 5:00 pm

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    Park Place Interiors

    Park Place Interiors

    4.3
    (7 reviews)

    Sharis is extremely knowledgeable in design and quality of materials. Would highly recommend and…read morewould use again for future projects.

    I apologize in advance for the lengthiness of this review. My initial review was flagged & removed…read moredue to lack of a unique firsthand experience. Therefore, I will try to be as specific as possible. We contracted with Park Place Interiors (Windsor location) in January 2019 to perform tilework & refinish our hardwood floors. We had an extremely poor experience from start to finish. From cracked tiles with multiple repairs to two entire hardwood floor refinishes that were ultimately declared non-idustry standard. A member from the NWFA (National Wood Floors Association) recommended that our floors be completely re-sanded to bare wood & that resulting damages occured because best practices were not followed. From a customer service standpoint, we felt our concerns were never taken seriously & that we were dismissed time & time again. We allowed for several repairs to both our tile & hardwoods & remained out of our house for two weeks total while our hardwood floors were refinished - twice! The first refinish included multiple splotchy areas & was not the custom gray color we had chosen. Each time access was permitted, our home either sustained additional damages or underwent ill-attempted repairs. Dan, the president of PPI, placed brown wood putty on our gray hardwoods to cover a seam that had been missed during the two complete refinishes. He also tried to cut out stain from our carpets only to expose the existing plywood underneath. We felt we had no other choice but to hire legal representation after an "attempt to lien" was filed on our house. We had previously been threatened with PPI's attorney involvement & a submittal of our paperwork to 'PFC' (a local collections agency). Sharis, the owner of their Windsor location, stated that they had done everything within their power to fix our items & that this was just a ploy not to pay our bill. In other written correspondence, she alluded to the fact that we were not professional or tactful enough to be their clients (though, she had never personally met with us or listened to our concerns directly). Her opinion of us was based solely on hearsay information. Lastly, Keith, our project manager for the job humiliated us further by stating in a professional flooring report that in the forty years he had been doing this type of work, he had never seen a customer crawl on their hands & knees searching for problems & that he, personally, saw no defects in the work done to refinish our existing hardwood floor. The pictures speak for themselves. We were so disheartened that a proper resolve could not have been reached without legal intervention. We chose PPI because they were a local, family-operated business. Their mission statement is... "the difference is in the details." We honestly felt we had met our perfect match with a company that shared our same philosophy. We never imagined that PPI would not look out for our best interest. It took over 9.5 months from our project's start date for a settlement to be reached & it is now more than 1.5 years later & we are still amidst repairs! Bottom line: You are not obligated to pay for work that is not up to the standards of the industry &/or for work that results in consequential damages. And, it is a shameful practice for a business to attempt to bully a customer into payment... Buyer beware! The attached photos represent the actual work performed at our residence. We sustained damages due to stain contamination to our bathroom & kitchen cabinetry, adjoining carpets, tile floors, baseboards, handrails, door jambs, appliances, walls, etc. Additionally, we still have several defective floor tiles & ongoing grout issues.

    Alpine Cabinet - cabinetry - Updated August 2026

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