I personally have never had any issues here! I've taken my dog since she was a puppy. She gets her…read moreshots and check ups and the staff has been very kind to us.

You can find a much better place than this. They had me sign a piece of paper...plain piece of…read morepaper, after having me read an agreement that was posted on the wall. Even though my dog was near death, (Patel told me) he kept the dog alive knowing this. For two hours he had my dog on a respirator, gave him drugs and other things until he called me with an update. I told the doc to let him go. Why did you let him suffer these past two hours? I ended up with a bill around $800. I think it was money motivated. Maybe they're better now. This was shortly after they opened. What a HORRIBLE experience! After this I checked where Patel worked before. They had similar reviews re: money and service which the pet did not need.

I'm not usually somebody who leaves a review but when it comes to my fur babies and their care I'm…read moreall about it .... The team at Hillcrest Animal Hospital has been absolutely AMAZING with me and all my questions regarding my elderly diabetic kitty's care and even just a yearly vaccine appointment for my high stress doggo was awesome and everybody was so patient with her and I can honestly say I give Hillcrest a 10 out of 10 and highly recommend for all your pets needs!!!!

8/29/2024 - I have been going to this animal hospital since 2011…read more I cannot give enough positive compliments about their entire team! I have a GSD who is anxious at the Vet, ever since a bad experience at an emergency vet in Schaumburg, which is where I am from - 55 miles away!!! I drive 55 miles to and from, because of the kindness of their staff :) My primary DVM is Dr. Lesley Diehl - she is very understanding, thorough, compassionate & helpful. Today we also saw the Lead Vet Tech, Shanae' - she took the time to explain some concerns I had regarding preventative meds & had a great bed-side manner, taking blood & cutting nails on my nervous boy. Jamie is incredibly personable & makes you feel welcome...Rebecca has a very sweet demeanor & is very efficient and lastly, Lynn was very quick to interact with Enzo, giving him a treat! Hillcrest is WONDERFUL!!! Kim

The best Vet! Helped us out in an emergency…read more His vet Mulford Vet would not give us any of his rabies or health information for emergency travel. Vet IQ was not just ready to help but they dis not trying to take advantage of our emergency by hiking up their prices. All the staff love animals and are easy to work with. Rusty loved them right back. I wish I lived in Rockford I would take all my dogs there.

My parents were unable to care for their 8yr old dog(Poodle Rusty). They live in Rockfield Illinois…read moreand my sister and I flew into town to transport the dog to California . Their Vet Mulford Hospital were very unhelpful with the process getting the necessary paperwork to travel on an airplane back to California. So we call VetIQ in Rockford located in Meijer who were more then willing to help us with all the paperwork and go out of their way with the American Airline addition requirement . The staff and Vet Christine Comm were very helpful, kind and professional . If you live in Rockford and need a Vet . With pleasant and helpful staff go there. They are the best and out Rusty loved them as well

LOVE THEM!! Dr Korpan is the best. They have been with us through 4 dogs and now see 2 more. Would…read moretrust any one of the Doctors. Dr Jallen is awesome too.

NOT GOOD after being a loyal customer for 20 years this place does not care about loyalty and are…read moreanimals welfare . ITS all about making money. Foxy are 15 year old pug had many medical issue we thought we were paying for best care and Compassion. It look like she had blown her eye out we call because of the pain and got WE don't have time for her. The question was is this the end of her life and is it time for heaven ? Or is it treatable you are only a cash cow for this place . No compassion for are family member . they need a different receptionist FIRE this staff member WHEN YOU DECLARE A EMERGENCY IT DOES NOT MATTER . when a family member is in crisis the HELP FROM ---BELLWOOD ---WONT BE THERE after all the years of customer loyalty CARL D.

Over the course of 9mos, I wound up at this ER five times with my senior dog. The final three…read morevisits occurred between 18-29Mar2025. Let me first say, I can't imagine doing this job day in and day out. I commend the staff for taking career positions that open them up to their own emotional trauma. Whether that be from pet parents or pet injuries/illness/death, because without that sacrifice... many of us would have lost our furry friends or lost them sooner, in our case. On 18Mar, our 10yr old had a seizure like episode. I was at the ER within the hour. Sent home to monitor. By 22Mar, she had another episode. Went immediately back in around midnight, left her there for monitoring for 18hrs or so. After this visit, we made a neurologist appointment out near Chicago for 31Mar. Our third appointment occurred at 2am on 29Mar. She was immediately taken back and we got the worst news we could ever get. She wouldn't be making it to the neurology appointment. We had to say goodbye, as her spleen ruptured and it was (almost always is) due to Hermangiosarcoma. I won't go into detail on our final moments there, but I will say I'm super thankful to have this hospital AND STAFF here 24/7/365. I don't know what I would have done without them. All three doctors we worked with had hearts of gold. The front staff, same. When it came time to pick up her ashes, I had a neighbor offer to do it. I called and the staff added my neighbor. So thankful for that. I'm not ready to walk back in there. Which is sad, because I have some blankets/bedding for donation. Unrelated to this hospital, but relative... if you don't have pet insurance, I HIGHLY recommend ASPCA Pet Insurance. It's nice knowing you don't have to think about money in an emergency. Because that emergent is stressful enough. Baby girl, I miss you every day. You were my heart, my soul, my saving grace. You've taken a piece of me with you that will never be filled.

You will get pressured to do surgery for your animal only for them to die. I wish I had waited for…read moreour regular vet but they were recommended to use by animal clinic on auburn because they were closing early. Don't bring your animal here. You will walk out with a box like we did. $3000 and no cat. Shame on you.

I am actually very sad to be writing this review, especially because I used to be an employee at…read morethis clinic for years, but the complete lack of compassion for the animals that has come since the current owner has taken over absolutely needs to be addressed. It is disgusting. This past weekend I was out of state on a family vacation when my 16 year old dog (who has been a patient at this clinic since she was a puppy and was just last seen in Oct of 2024) took a turn very fast, and I had to make the decision to have her euthanized even though I couldn't be there, which is heartbreaking on its own. My parents were caring for her in my absence, and when the in-home euthanasia dr I was hoping could do the procedure (because my last interaction at Mulford was not something I was willing to continue to have. I won't even get into that!) wasn't available they called around in a panic to get my girl out of pain as soon as possible. Naturally they called MAH to get her in since my family has always gone there, my dog was always a patient there, and I worked there previously. While my dog was howling in pain, my dad was told that she was no longer an established patient and would need a visit to be re-established and she would need her rabies vaccine before she could be euthanized and the first available appointment wouldn't be for two weeks out. Because an actively dying dog in pain needs the vaccine, right? When I worked at this clinic under two previous owners I can't even count the number of times I stayed late because an emergency came in (even animals that weren't patients at the clinic). Whether they were dying, injured, or just in distress or pain they were taken care of because we wanted to help the animals. There was no strong arming the clients into having a certain test to receive a medication. There was no requirement to get a certain treatment to be taken care of. There was just a care for a living being who needed help. I completely understand that times have changed, and veterinary clinics are overrun with so many animals needing to be cared for so there have to be some boundaries in place to give proper care to the established patients. I do. But I will never understand how a dog who has been seen for 16 years and was just seen 10 months ago is in pain and dying they have it in their hearts to just refuse to do anything for her. I will never step foot in that clinic again, and neither will the other several family members of mine who have been clients for DECADES. I will tell anyone who asks to run the other direction. By the way, Whispering Willows was able to accommodate us within hours. Their dr came to my house and treated my girl with the dignity and compassion every pet deserves. They even let me facetime so I could be there the only way possible. They deserve 5 stars.

Wow so sad I have been going here for years and was pleased…read morethey weren't bought out and of corporate mentality. Boy how wrong- my dog is dying and all they want to know is when I'll pay the rest of the bill ( approx $40 out of $800 paid) not once has anyone who has called asked how is he doing NOT once. If they had bothered to check on him - like they used to do- if they still were a humanitarian group - how beautiful that would have been. No such luck - now it's all about over selling and giving prescriptions your dog really doesn't need or can't take and paying them

It has taken me a little time to be able to write this review. We recently lost a valuable member…read moreof our family. Duke our rescue of over 13 years ago. We had recently changed our Vet from being out of town, to closer due to all our ages, and wanted to be closer to establish care for our two dogs. After Duke's first Annual Visit, he had his first "Senior Blood Panel" he had high levels of Kidney/Pancreas results. Dr Kramer prescribed digestive dog food, and a supplement of Denamarin for next couple of weeks. Dukie appeared to be fine, with the exception of stool color, texture was loose. x2 weeks later losing weight, and blood test again much higher. Dr. Kramer and her staff, was amazing. Dr. Kramer continued "Process of elimination" of Duke's symptoms and labs. She was always so optimistic! But a momma knows!! right? We together, decided to get an Ultrasound done. Long story short, Duke had Lymphoma, which effected his entire abdomen. The next x2 weeks was Duke's Bucket list as he rapidly declined in health. Dr. Kramer and her Staff taught me how to administer Duke's "Cocktail" (fluids) in case he needed to be hydrated on weekends, let me just come in and check in weight, and given support with my questions. When Duke decided it was his time, I called, and they prepared for his Day. Specialized parking, sign out front, couches, pillows, music, treats and a little more TIME. So beautiful and comforting. Private entrance. A wonderful paw print, and cremation container to bring our Big Boy home. Dr Kramer and her Staff, supported all my decisions, with her professionalism, care & empathy. They sent us a Sympathy card a week later, and also planted a Tree in honor of our Sweet Big boy! It honestly, doesn't get any better than this!! I can't thank them enough, or be more grateful. Love, Duke's Family

Perryville Pet Hospital is warm, welcoming, and always accommodating to my schedule. The vets, vet…read moretechs, and front office treat you like family and go the extra mile to ensure all of your concerns are addressed prior to leaving. The staff have called on numerous occasions to check up on the progress of my pup's healing. I couldn't recommend them more.