I found Elite through a trusted friend...as my A/C had died while my husband was away, I needed…read moreserious help. I called via Facebook around 5:30pm and they were able to come out THAT NIGHT, to see what the problem was. They were very honest about the pricing and the work that was needed, also gave me alternatives if I didn't want to go with plan A. We ended up replacing the entire system (inside & outside units). They were able to work me into thier already busy schedule last minute. From first contact until new working system was fully installed & operational...LESS THAN 24 HOURS and on a Friday no less! I cannot say enough good things about this husband and wife team, they did a great job and I would recommend them to ANYONE who needs help with thier A/C.

My experience was not great. From a customer service point of view, they are rude. They did not…read morerespect my house. I am not sure they did what I paid them to do. They came in made a mess and left. Never again will I use this company. I dislike pushy people who treat you like lower class individuals. I could not wait for Erick and his team to leave.

Ben asked me what I was needing. He listened to me and explained what he could do for me. As he was…read moreworking, I received videos of him working. He also sent me pictures of the work he was doing. I was very impressed by his work ethics and the work he completed. I would recommend this company for air duct cleaning.

Very pleased with Ellis after having to replace my entire heat pump unit. I got quotes from two…read moreother companies in the area and went with Ellis. They were very quick to set up both appointments, with the installation of the new system the day after Bart was over to give me a quote. The guys who installed the system were right on time, very friendly and were done when they said they'd be. They even swept up the dust in my house after putting a seal around the vents. Bart came back the next day to check on the system and to set up surge protectors on the equipment. The price was well under my other quotes and I really appreciated the "paid in full discount" they offered. I'm going to sign up for an annual service from the company as well. It is a hefty expense, but I'm happy with Ellis Air and I'm glad I decided to give my business to them.

I contacted Ellis Heating and Air in Killeen, TX in July 2025 to service my unit. The technician…read moreadded freon yet advised me there was a leak that he could not find, further advising that my unit was "cheap" and needed to be replaced. Feeling a bit insulted, we ignored his opinion and thanked the tech for his assistance. I called Ellis again September of 2025 because my unit again was not cooling. Ellis sent another technician, who advised again our unit was "cheap" and the compressor needed to be replaced, and we did not have a warranty. Ellis quoted $3200.00 to replace the compressor, or, $3600.00 for a new unit. We questioned this because we just purchased this home in 2022, so we researched our unit ourselves. We scanned the QR code on the back of our unit which immediately reflected a full warranty through 2031. I was able to contact the company who installed the unit. They immediately came out and confirmed the compressor had not failed but we had a clogged filter dryer. $150.00 later our "cheap" unit is working perfectly! CONSUMERS BEWARE!!!

We had an emergency septic issue after an incredible amount of rain and called All In One Septic on…read morea Saturday morning. They came out first thing, were incredibly professional, timely, and easy to work with during a stressful situation. What stood out most was that they actually took the time to explain what was happening with our system in a way that made sense. After struggling to get clear answers elsewhere, they helped me understand the root causes of the issue and what needed to be done to get things back under control. Their pricing was fair, they were honest and professional, and I genuinely appreciated how responsive they were when we needed help quickly. I wouldn't hesitate to do business with them again and would absolutely recommend them to anyone needing septic service.

The owner is one of kind! He took the time to answer all our questions and gave us useful tips on…read moremanaging our system. He was upfront and honest about the pricing and process. And was able to get us an appointment very quickly! We will use All-In-One again and again!!

I've had Sosa Plumbing do 3 large plumbing issues to include fixing a leak in the fresh water line,…read morereplacing the waste line from the kitchen sink--rerouting it to the sewer line, and the biggest job was replacing my sewer line under the house as the original line was completely corroded. Jason showed me live videos of the work as it was performed so I feel very confident that it was done correctly. He's done several other things to include replacing my water heater, changing out various faucets, fixing a toilet and more. I couldn't be more pleased with Jason's work as he is very hard-working, punctual and pleasant. Thank you, Sosa Plumbing.

Sosa has been my exclusive plumber since I bought my house 6 years ago. They've always been…read morereliable and efficient. I've recommended them to my friends and neighbors, given them 5-star reviews, and kept coming back to them. But recently they did something that's left me in shock. I had a common clog that I wasn't able to fix on my own. Sosa came out to investigate. In the process, it turns out they dropped a piece of equipment into my pipes that clogged it further. They didn't notice and couldn't figure out what the clog was, so they gave me an estimate for $6000 to dig under my house to clear it. I told them to hold off. I had another company come in to take a look. They said there was some sort of obstruction. After working a couple of hours, they pulled it out and discovered it was another plumber's equipment. And then charged me $600 for removing a foreign object. So now I'm out $600 because of Sosa's screwup - a screwup they wanted to charge me $6000 to fix - and my original clog is still there! My sink still doesn't drain. And it's not the mistake that has me so furious - things happen. It's that they won't take responsibility for it. When I called and explained the situation, the most they would offer was a $100 COUPON for my next service with them! I tried escalating, but after a single round of phone tag, they've gone silent. So beware this company - they tried to charge me $6000 to fix a problem they created themselves, and then refused to compensate me in any meaningful way when I cleaned up their mess with someone else.

I hired NXT Construction to remodel my duplex in Copperas Cove, and the entire experience was…read moreextremely disappointing. From the beginning, I was told certain items were included in the project, but later almost everything became a "change order" or an upcharge. They're cheap. They used left over materials for my condo renovation. Even simple requests suddenly became "too expensive," which made the process feel misleading and inconsistent. The quality of the work does not reflect the money I paid. The job was definitely rushed, many important details were left incomplete, and the results did not match what was promised. Concerns I raised--such as mold issues and specific finish requests like quartz countertops--were dismissed or avoided, and nothing was handled with the level of professionalism I expected. To make matters worse, one of my front screen doors went missing during the project and was never addressed. Based on my experience, I cannot recommend this company. I feel the work performed did not justify the cost, their communication was unreliable, and their business practices lacked integrity. I strongly encourage others to choose a different contractor. Save your money.

I requested a quote for a video doorbell installation and Courtney was quick to respond. We agreed…read moreon a day, time, and price for the installation. His helper Troy arrived on time and installed the doorbell exactly how I wanted it. I paid Courtney by Zelle afterward. It was all smooth. 5 stars.

When i called for service, i spoke with very knowledgeable experienced employee. After scheduling a…read moreservice appointment for my extended warranty, i received ongoing messages for times and tech arrival. Since they had washer make and model, he brought the right parts. It only took about 15 minutes to repair my 22 year old washer. I would highly recommend Appliance Express. Every business should be so well run and professional. Cyndi in Leander

I was not impressed with Appliance Express. I contacted them because my 3 year old Whirlpool oven…read more(that was in the house when I bought it) kept randomly losing power. I wasn't sure if it was an electrical issue in the house or a problem with the oven, but I started with the appliance. I made an appointment with Appliance Express--they couldn't tell me until the day before what time they'd come out, so I had to allocate the entire day to stay home. The day before they texted me with a time range, so narrowed it a bit. On the day of the appointment the repair guy called me when he was on his way, which was helpful. The repair guy was very nice but didn't strike me as being terribly knowledgeable about our particular oven. However, he suggested that it needed a software update (which required first connecting the oven to our WiFi). He gave me a phone number to Whirlpool support who could assist in connecting the oven to our WiFi and downloading the update. He barely touched the oven, other than to look at the current software version on the display. But for that helpful little piece of advice about needing a software update I was charged $162.36 by Appliance Express. They could have just told me over the phone, before someone ever came out, to try that solution first. I got the oven connected to our WiFi (I'm a retired IT guy and am very intentionally judicious about what I connect to our home network as I'm very aware of the security and performance/bandwidth implications of connecting devices willy-nilly). Once connected, I had trouble getting the update to install. The repair guy watched for a little while and then left. I called the Whirlpool number and they were very helpful in getting it sorted out (it turned out there was something they had to initiate on their end). After the software update I have had no problems with the appliance (other than I think it's stupid that an oven requires Internet connectivity and software updates to function). So, in the end Appliance Express identified the likely problem so that I was able to take care of it myself, but they charged me $162.36 for that little nugget of information. They could have just suggested over the phone that I try that first before they came out.

Excellent Service. Glen was so patient. I had a total melt down, being 8 months pregnant and moving…read moreinto a new house with a recent home remodel that left texture grit and dust on the floor that seemed impossible to remove. After 4 attempts to clean the floors we ended up calling DynaClean and they were great. They were able to clean our tile floors and grout. They offer great pricing and are trustworthy. Thank you Glen and Ruben for helping us.

Donna clean came and performed services that I cannot brag enough about they're awesome company and…read morethey went right through my insurance and everything was taken care of perfectly it was so much water that they cleared it all out they did it again