Very quality service, reasonable prices, and quick turnaround. Brought in 10 cashmere sweaters for…read moredry cleaning and very happy with the results. Looks like I've found my new dry cleaner!

The people were super friendly, the turnaround was really quick (it was ready the next day!), and…read morethe price point was fair for the service being requested.

I would like to say thank you for your great kindness and for getting the dingy white stains out of…read morethe white shirt I brought in along with a pair of slacks, jacket, and handkerchief. I am laying my long life partner to rest and the owner waived the fee. They are very genuine there and I will be sending people to you. You don't find many business owners who are willing to do that. Excellent job on the way everything looked. Sincerely, Lori Cook

We were in town for a Rodeo and looked for someplace that did fluff and fold. This location came up…read moreupon arrival. They do not use fluff and fold. It is a dry cleaners. The man was very kind to give us recommendations for other places.

I had a very disappointing experience with this dry cleaner. I brought in a brand new pair of…read moreoveralls that were in great condition, and they were returned to me visibly damaged. The quality of care and attention to my clothing was far below what I expected. What made the situation worse was how it was handled afterward. Instead of taking accountability or working toward a resolution, I experienced unprofessional and uncomfortable communication from the owner and employees that felt more like harassment than customer service. I would strongly encourage others to think twice before trusting this business with their garments. Customer service and respect should be just as important as the cleaning itself, and unfortunately, that was not my experience here.

I take it back about good service. I was surprised at the price when I picked up... just wasn't…read moreexpecting that. lady seemed very nonchalant about it all when I expressed concern about wishing I'd been told before hand how much it was going to be. she stated they never tell anyone unless they ask. she was talking to someone on speaker phone and left on counter when she went to get my laundry and whomever was on the phone kept making rude comments to me and I asked her to stop but even then the owner didn't seem too concerned. I won't go back.

Good quality, good service & good prices. Highly recommend them. Drive through is availableread more

Great prices-friendly staff-clean environment-close to other businesses - awesome jobread more

They fixed my jacket (and my father's jacket as well). The lady seemed genuine in her apologies…read more She also explained why and how it happened, and she was confident that she could fix it when I took it to her. No permanent damage has occurred... Really, I've been happy with their services for years now, and it sucks that there was this issue only after I decided to review them. I'd say their track record is pretty good, and I'll still use them for dress shirts and the like; just not expensive suits at the moment. Too soon. Too soon. They also do alterations. I forgot to mention that before.

Great location, great service, and dependable for all my dry cleaning needs. The lady that works…read morethere is always genuinely friendly and helpful.

Family owned, in house services, quality care of garments and quick turnaround. I trust Towne…read morePlaza with all of my garments.

Don't trust this place with your luxury brand clothes. They'll lose it and won't even attempt to…read moremake it right. I think they stole my $300 Burberry shirt.

Got my stains out completely, and Cheap! They were a day…read morelate but I was not in a rush.

Excellent tailor who did a lot of garments for us in one week. This was quite faster than any place…read morewe've tried since moving here last fall.

I sold my house due to the crazy sellers market and I moved in with my boyfriend out in BFE…read moreOklahoma. He has no washer and dryer and we split laundering duties. I have no time to sit in a laundromat so I was lucky enough to find this place. When I dropped off my clothes early in the morning on April 6, I met the man who claim to be owner of the business. He was really nice and super professional. He gave me the lowdown on how the process works and the plan was for me to pick up my wash and fold clothes on April 7. When I left, I had such good feelings that I was going to give this place five stars however, I didn't realize my experience would be completely different when I picked up my clothes. I was behind a customer and I realize it's quitting time and may be a little busy but the woman who looked like she was in charge was completely rude. My clothes were ready and in bags but I couldn't see my laundry bag and I asked about it. She totally ignored me and talked to her employee about me and in front of me. I asked her what the proper procedure was and she ignored me again. I kept trying to converse with her but again she ignored me???? I took a shower that morning and I'm generally pretty smiley sooo idk what her issue was! When it's my turn for laundry services, I will try them one more time and I hope I am changing this rating to five stars next time

This is the only negative review I've ever written about a business on Yelp (i.e. Don't scroll past…read morethis thinking, "This is just another 'Karen'"). Generally, I let things go or give a business the benefit of the doubt...especially local ones. However, this dry cleaner has the worst customer service of any business with which I've interacted. The last straw was their rudeness with my wife who inquired about a missing item for me. She has used this place for over 20 years. In short, they lost a suit of mine. No big deal generally...it happens. This negative review isn't about losing the suit, but rather, their response. There had been a few instances with them where I was missing a shirt when I got home, but I simply showed up the next day, and they found it. They haven't found the suit, have refused to acknowledged that it happened, or that it's even possible that it could have happened. Instead, they insist that their ticket shows that I picked up the proper number of items, so that means I got it (as if a ticket proves that an item was actually received). Like many people, I generally pay what they tell me, and put the hangers of clothes in my car without taking inventory of all items as present. So, I didn't notice the suit was missing until 3 days after pickup. I immediately let them know It was missing from the items I picked up...they couldn't find it. I gave them weeks thinking it would turn up somehow or that maybe someone else got it by accident and would return it; mistakes happen. I checked in a few times over a 6 week or so period. I was never rude nor ever demanded they compensate me for it. I asked the owner to call at one point ...that never happened. When I came back the last time to follow up, a lady (who has waited on me for years) rudely said, "I was told you found it." When I pointed out that I clearly hadn't found it she just stared...I said I supposed the answer is, they hadn't found it either; she just responded rudely with, "No." Never once did they say something during any interaction such as, "I'm so sorry you can't find your suit." Or "we don't think we lost it, but let us reimburse you for the cleaning cost you paid at least." Instead it's simply been...this ticket shows you paid for the right number of items, so you got it (the same lady rudely reiterated this to my wife who asked about it a few weeks ago...my wife was told that I got it or I got someone else's suit that I need to bring back). Again...their position is that the ticket shows I paid for X number of items, so I got those items because they count them. By the way, the ticket isn't even correct. One of the items I actually did get, an long overcoat, is listed as something else. I am baffled as to why they would insist they are infallible in this regard and have decided to treat a long-term customer so unprofessionally. Guys...I don't carry dry cleaning around with me into places besides my house. I have an attached garage. If I lost it, it would have been somewhere between my garage and my closet...or someone broke into my house and stole just that one particular suit; Or, perhaps it could be...that I never received it. In any case, my family has moved on to another dry cleaner that has been great so far. Use this cleaner at your own hazard...be sure to always check your items before leaving...don't expect pleasant service if you have an issue. I hope this review saves someone else from dissatisfaction. Highly disappointing service Fashion Cleaners.