Stay away from this dry cleaners - whatever you do…read more I went in tonight to drop some things off and it was total trash. When I went in, the weed smoke hit me in the face. The guy working appeared high as a kite. He couldn't even put together two sentences. I was there at 6:45, they close at 7. He told me I could not drop anything off because they closed in 15 minutes. He said that he usually locks the door at 6:45 because the "owner" doesn't want him helping customers after the time (their posted hours are until 7PM and the Open sign was on). Mind you - the guy was so high that I could barely make out what he was saying. I told him that I've often come in to drop stuff off at 6:45 and have never been told they shut down early. He said it's not the store policy but it was his "personal" policy to lock the door at 6:45 and not help any customers after that time. He also told me that if I didn't believe him, he could call the owner who would tell me the same thing. Knowing he was lying and high as a kite, I said sure, call him. The guy went into some weird episode and I felt so uncomfortable and unsafe that I left. If you're alone - I strongly advise you don't go to this location. STAY AWAY. If you want your clothes to not be damaged, STAY AWAY. If you want a dry cleaners that operates professionally, STAY AWAY. There are way too many good dry cleaners within walking distance of this one. If you're the owner, you've got a problem on your hands. Good luck with that. Now I've got to go take a shower to get the weed smoke off of my clothes I was wearing. Yuck.

Was a good business. Ruined two of my shirts, polo & brooks brothers, the counter employees opined…read morethe damage appeared to be burn damage and apologized. Administrative office plant staff who never inspected the shirts refused responsibility. Clearly a valued customer of 7+ years. If you read through the reviews, very similar experiences going back to 2015 left by Mia P and Bev G.

Highly recommend! Dropped off my stuff on Thursday. Picked up Saturday. My favorite part about this…read moreplace is the staff. I don't know her name but she was awesome and kind. She explained all the price increases from my original Tide store in SWOKC. She should be commended!! I get it. Franchises have there needs. In a place like Nicholas Hills. (Not where I live nor my income) this one is closest to the house.... I was pleasantly surprised... I will return. Wonderful, genuine people take a business a long way. Dropped off the winter comforter and it came back (place in my car by staff) smelling super Tide clean! I can't wait to get back. Respectfully, Bryan Yukon, Oklahoma

I've been here a few times and usually it's quick, easy, and great! However, a few weeks ago I…read moredropped off some more formal items. I asked if I could have a pair of work pants hemmed, and they said they would have to send it to a third party and it would be a little longer which I said was fine! Then, the rest of my items said they were ready so I went to pick them up. Everything was fine with them but I was missing a fancy long sleeve suit shirt. I had asked the lady and she made some comment about how it would need an extra day. Didn't think much but saw nothing in the app about the shirt, so went in a few days later and they proceeded to tell me the nice white shirt was destroyed by ink. I had never been informed, the Tide app said nothing either, they just removed the item like it didn't exist. Then I said well will I be refunded because I need that shirt. They said they had credited my account already apparently, but I did not want credit. I wanted the money back to go buy the $60+ nice suit shirt from GQ back before it needed to be worn for a graduation in a few weeks. The kid I was talking to was very confused and seemed very young, and an older worker in the back said we will mail a check to your address instead. I said yes please, and have still yet to receive any kind of check after two weeks. They also decided to update my work pants to being cleaned along with hemmed, which I didn't ask for -- only hemmed, and are charging me more for having them cleaned now when they are still not ready after a month. I hate being a stickler. But the fact I received NO notification about destroying one of my items and had to go into the location and ask a bunch of questions and get vague responses is crazy! It's like they were trying to hide it from me by removing it from the app and not saying anything. I also need that check to rebuy the shirt and they don't seem to care. It has been fine here before, but I will absolutely not be returning again.

I had a nearly impossible request... but I asked for it anyway. Not only did American Cleaners in…read moreOKC take it on, they absolutely crushed it! I was blown away by both the quality of their work and the cost associated, truly outstanding service all around! I can't recommend American Cleaners enough! When you need something cleaned, think of American Cleaners

I have been a customer for over 3 years now, and I have been very pleased with the quality of the…read moreservice they provide and their customer service is quite impressive,,, I would like to give a special "shout out to""COURTNEY" who works at the front desk,,, I appreciate her positive attitude, her efficiency in carrying out her work.along with Her dedication in making sure my special requests for certain items are marked and communicated to the staff who carries out the actual cleaning...this is immensely appreciated, and it is one of the reasons I continue to give my patronage to this establishment. About 2 months ago I had shoulder surgery , and I couldn't drive for about four weeks. About 3 weeks post surgery, I received a call from "COURTNEY" ,because she was concerned that I hadn't come to the cleaners in a while and she knew that was not normal for me.. I explained to her that I had shoulder surgery, which left me unable to drive for 4 weeks. I could tell that she was sincere and truly cared about me. I thought that receiving this kind of call was so unexpected, but I was certainly grateful, for her concern about my welfare. Receiving her call, made a big impression on me..... I thought to myself, this person, who wasn't a close friend or relative , took the time and made the effort to pick up the phone, and make a call to check on me. In my book, to actually receive a phone call instead of a text message ... Is absolutely wonderful. I would highly recommend this cleaners to anyone who is looking for QUALITY SERVICE, , and EMPLOYEES WHO ARE CARING AND KIND TO THEIR CUSTOMERS!!

We came to town for a funeral, my husband's suit did not travel well in the suitcase. I called and…read moretalked to a lovely man, Sal, the owner. Told him my situation, but that I was on limited time... Sal said if I could be there in 15min, he would get me all taken care of. I hurried over and was able to pick up the suit, shirt and tie in an hour. Thank you for your kindness and taking care of us during this difficult time. Wonderful establishment and owner, and if I still lived here they would have my business regularly!

Always great customer service and speedy transactions! The quality of service overall is excellent.read more

Do not good sweaters of clothes here. Tore my 200.00 holiday sweater and will not contact me for a…read morerefund. They charge higher than average prices for your cleaning but when you need them to do the right thing, you wont hear from them. My advice, get a cheaper cleaner. Too expensive and will ruin your clothes.

Dropped off three items and this is the most expensive dry cleaning I have ever had. I lived in CA…read moreand never paid prices like this. Absolutely not worth it, find another that is cheaper and maybe has rewards because they want you to come back. This business had no sympathy when I said this pricing was extreme.

This dry cleaners always provides top notch and prompt service whether it's cleaning suits, shirts,…read moreblazers, pants or vests. Very affordable prices as well - highly recommended!

They have burned multiple of our buttons and they have a lot of random fees that drive up the price.read more

Friendly service. Quick turnaround and they hold your items if you're gone for a week or two and…read morejust give you a call or a text to remind you that it's there.

I have been a customer for several years and have received excellent service. I'm pleased with the…read moreturn around time on my cleaning also. The staff have taken time to mark any special spots that I am concerned about on my clothes. I have recommended this cleaners to a few people and so far all are satisfied.

Reliable and super fast turnaround. We've used them for 8 years and always had great service.read more

We have used Dry Clean City for about seven years to the tune of about $100 a month. I just took a…read morebrand new white coat to see about getting it cleaned - there was a spot on the sleeve. I picked the coat up and they charged me $20. I took the coat back and asked to look at the spot again because it was still there and I wanted to make sure they had seen it to focus the cleaning upon that spot. They took it and when I went to pick it back up, they charged me another $13. The spot is still there! I told the guy, I just paid $20 for this two days ago. You want me to pay another $13. and the spot is still there. He then said, "I told you that when you dropped it off." I responded back, "You weren't even here, you didn't tell me anything." He quickly left the room - he had been caught in a lie - but they charged me the $13. Here's the conclusion he's gonna lose $1200 a year to get his $13. Over the last seven years he's been paid around $7,000. He got his $13 but he's lost $7,000. What a brilliant businessman he is. I prefer to deal with men that have integrity. I perfer to deal with people who care about customers. I'm looking for a new dry cleaners now. Does anyone know a good one? This one is lacking in leadership, character and customer service. I don't think he will be hard to replace.