It's a tad weird there. When you go in there isn't anyone around except a receptionist, who is…read morefriendly, but reserved. Then she calls 'somewhere', and eventually a sales rep comes out, but the whole time you're wondering 'wth?' because there are no other people in the whole building. Weird. No background music, no literature laying around. etc. Finally a sales rep comes out from some hidden place, and he was very nice, friendly, knowledgeable and professional, but was unable to fully answer all of our questions. When we called him later on his cell phone there was no voice mailbox available, so we thought that was wierd too. Eventually we did purchase what we were looking for, but it has not been delivered yet, sooooooo, the final jury is still out. We don't feel very attached, but we are keeping our fingers crossed that everything works out as we have been assured.

We purchased a stove and a seal for our washing machine from Frontline. I was in the store twice…read morelooking at stoves. Both times the sales people were very friendly. I was met promptly coming through the door and they answered all of my questions. My appliance was delivered within 2 days. Delivery was quick and I saved on a service fee by having both my seal and the stove done at the same time. My delivery person was nice. He came in and got the job done. I haven't gotten a chance to use my stove yet but everything seems to be working. The delivery person cleaned up after himself on the way out and took my old unit with him which I did pay for. Their delivery prices were very reasonable. Every unit on their floor appears to come with a warranty which I really liked. Most of their items are used/refurbished/open box items so I felt a lot more confident purchasing knowing there was a warranty and the items had been inspected.

We will NEVER buy another appliance from Christy's! You buy an appliance there but apparently you…read morecan't get them serviced! We have been without a refrigerator now for almost 4 weeks. That is totally unacceptable!!!!

Customer service is awful. They offered me a rebate, and after trying to sign in to get the rebate…read moreit had someone else's name attached to it. Tried to explain the problem with them and they just didn't want to hear it. What a useless organization.

We had a wonderful experience shopping for several kitchen appliances for an upcoming remodel…read more Sales Manager Brett Tinkle helped me place the order and he was extremely patient and helpful throughout the whole process. It took me two visits to ensure the dimensions would work with the cabinets, which required him to cancel out the first order before payment, then input everything again on our second visit. Never once did he did make me feel like we were an in inconvenience. He took his time to double and triple check everything and thoroughly explained their store policies and available warranties. We were initially going to purchase at Home Depot but I'm glad we decided to shop outside of a box store. The personalized attention and knowledge at this store made it worth it for us.

I bought 6 appliances The washer was installed with the hot…read moreand cold mixed up . my son in law figured it out and fixed. The dishwasher was installed without securing the front. When I figured this out I was told I had to pay repair fee. Crazy as they installed it wring. I was told you only get 48 hours to report something wrong. They were not helpful at all and would not wave the repair fee. It was a problem they created. After buying 6 appliances you would think you would get some service. Never again would I buy or recommend them. Next time go to big box store. Probably get better service Marcia

When we called on Friday with a fridge full of spoiled food due to its gradual (unnoticed) warming…read morewhile the freezer worked perfectly, Benson Refrigeration & Appliance techs were pretty sure they knew the problem. Two techs stopped by later that afternoon to check it out and start the required de-icing procedure. We turned off both the fridge and the freezer and let the unit de-ice over the weekend with all three doors open and the inside back wall and fan removed. The techs called and came out Monday am to verify the unit was now cooling properly, put the unit back together, and explain how to limit the recurrence of icing. They completed the job successfully in less than 30 minutes. We happily paid the bill of $60 to the knowledgeable, courteous, and professional young men who represented their company admirably. We would definitely call Benson Refrigeration & Appliance again if we need to and recommend their services without reservation.

Hello, We live in…read moreSt. David/Benson az. for 20+ years and buy always our appliances from this company. They never ever let us down, they always help us when needed and they have a super service. NO worries, NO complains!!

This place is fantastic! It deals with overstock and returned goods from places like Lowe's…read more Everything is at least half price of original retail. Everything is sold as is so inspect everything carefully before purchasing. He is constantly getting in new merchandise so I go there regularly. I find it is a neat place to shop for bargains.

Absolutely gotta love this place. The inventory changes constantly and if you dig, you will…read moredefinitely find some great deals. I bought tile to do a spare bedroom we have. Retail in the store - between $1.99 and $2.99 per sq/ft. Here I got it for $0.99 per sq/ft. Need that whatchamacallit to fix that doo-hicky? - they got it! Been looking for a thing-a-ma-bob that will do the job? - it's there! Toilets to tile - Solar lights to blow up Santa Clause - Bras to bedding - It's in there!

First of all I'd like to reiterate that supporting local businesses is key to a communities success…read moreand economy. Yes prices may be higher, what sets them apart is community and quality/warranty. I had another service call come out for an appliance I bought from a box store. The owner himself came out with another employee and I am very thankful that he explained the trouble, the estimated time to get part and then the estimated time to fix the issue. People. Supply chains are LOW on parts and "new". Trying to find quality workers apparently is low as well for this area. So provide understanding.

Bought a washing machine from this hellhole. As soon as it wS installed it kept blowing fuses. We…read morecalled, receptionist Saud the "owner" would call back. Never did. Several days later the machine stayed on And on and on It wouldn't stop filling with water Flooding our home. More calls to kg and same receptionist said "the owner " would call back. Never did. So today the machine was loaded up and taken back to the store. The owner now says they dint do refunds even on faulty appliances. I guess now , due to their horrible le business practices and horrible customer service, we will see you in small claims court fir the cost of a washing machine AND the cost to clean up the flood in the house. Something that could have been handled with a simple call back.