Greetings fellow consumers . . …read more So, we purchased a Precor Treadmill ($2,000+) a few months ago to assist in my rehab (definitely before the Covid-19 drama) . . . & on this particular day (20 May 20) I decided to stop by the store to seek clarification regarding an ongoing issue we've been having (since Precor did not return my calls regarding this issue) . . . & upon entering the store the saleswoman (before saying ANYTHING else, says to me (with her hands extended in a crossing guard 'STOP' motion) . . . "Didn't you read the signs on the door!!!" . . . to which I said "yeah, it said "No Public Restrooms" . . . & her reply was condescendingly (to say the least) "you need to read all the signs" . . . . yeah . . . 'customer service 101' . . . don't treat customers like their your children with your condescending tone . . . We both were wearing masks when I entered the store . . . & before I even got within 10-15 feet of her . . . she made her condescending statements (with her crossing-guard stance) . . . In any case, the point of my visit was to simply ask a question (behind my mask AND the CDC's suggested 6' distance) . . . since Precor did not return my calls . . . and she was absolutely NOT helpful . . .which is bizarre to me as she was incredibly helpful when we were making our purchase . . . which I believe is a testimony to their customer service "BEFORE" the sale . . . service after . . . not so great . . . (euphemism). So, my take home message is this: If you know what you're looking for & you don't need assistance in the process . . . this is a fine place as they seem to carry quality products . . . however, IF you need customer service . . . you'd be better-off shopping anywhere else . . . Walmart, Target or even the internet . . . as that's pretty much the quality of 'after purchase service' you'll receive here . . . p.s., to be clear, if given the option . . . I'd likely not rate Precor as harshly .. . however, AZ Health . . . I'd give lower rating if it were an option. p.s.s., Note to AZ HEALTH: IF you're a retailer & you're not open for 'face to face' customer service (after the state permits you to open) . . . . your signage needs to be BETTER than this . . . & you need to figure that out) . . . though I suspect that I'll miraculously see you post a picture of a sign on your business demonstrating this . . . Surprise!!! . . . .

Great job fixing my treadmill. The customer service is beyond what one expects for Tucson, and…read morepricing is reasonable. No need to look elsewhere for service of your home gym equipment.

update: Next day. Actual same problem with new gloves. Not…read moregoing back. Poor Sewing on Velcro tabs So i super glue where it is separating and used a desk stapler to finish it off. I tapped the staples flat and put black magic marker on to hide. Problem Solved and barely visible. Otherwise , good gloves. !!

Well I drive by this place and thought I would help support the local businesses…read more Well I sorry to say the service is non existent. One sales rep said one thing and the other which I have his name but won't go there . Excuses after excuses. Price point is not that good as well . Don't think this place is a good idea

I bought a used ez curl bar here last month for the small garage gym I'm assembling …read more I tried to use it last week and found the normal stop Collars would not fit. The ends were not a standard 2 inch. So I came back yesterday to find a solution. He asked me to trade in the Bar in question , gave me a 60 pct credit on original purchase price , I bought another used curl bar with a military Discount with the stops included. So a better bar , complete for Less net $$ than new collars on EBay. And I could make sure it all fit. He said he would deal with the other bar and figure out a way to make it right later on. For me, this was great service I Highly recommend coming here for used and new discounted sports equipment.

Chris & Lucas saved me! I need to bike daily. After ACL reconstructive surgery if I don't bike…read moreevery day, I don't walk. Play It again Sports allow a 50% buy back. I was able to rent a spin bike for 4 weeks and then return it for 1/2 the purchase price. Some might find that expensive but for me it was a life saver. I was staying at my father-in-law and was able to function normally. I couldn't have done it without Play It Again Sports!

On the one hand, returned a service call and showed up for an appointment promptly with a…read morereasonable fee. On the other hand, when getting a quote for parts I discovered that he has a significant mark-up over supplier cost. He was unwilling to discuss or negotiate his parts pricing. I was able to successfully order the needed parts directly from the supplier at less than half the cost of Tommy Gamez's quote. I will be using another provider to perform the installation of those parts. Nice enough guy but questionable ethics and business model.

Doesn't answer phone during business hours. Doesn't reply to online messages. Doesn't return phone…read morecalls. Not worth giving a business with shitty customer service my money. Moving on.

I've been going to pursuit fitness and training with Coach Kevin for about a month and a half. The…read moregym is very clean, organized and the training is perfect, as a matter of fact it exceeds my expectations. Very impressed!!

Alignment. Gratitude for the love in this gym! My body felt safe and that's how I knew I was home…read more I started off training with Lauren to get a feel for the new equipment and workouts, best decision since Lauren practices mindful movement. If you're looking for a good vibe and protective equipment to get your workout on, then you'll fit right in! Do it for you.

This is a returned item/open box junk store…read more Messaged this person on Facebook marketplace and they told me they still had the item they advertised. Drove 20 minutes to be told they had possibly sold out the previous day. Spoke to the owner who told me that he looked at the manifest and more world come on Friday and he would deliver to me. I asked him if he was sure, because I only had the rental truck I was driving until Thursday, and would go somewhere else if he wasn't. He assured me, shook my hand, and took all of my information. Thursday I called to make sure he would still show up, and he told me he had never actually looked at the manifest, but he'd let me know Friday. Friday came and halfway through the day I asked when they would come, and they never responded. I messaged them again today, and more lies. Avoid this business. They are liars, and have no morals. They also threatened me when I told them I was leaving negative reviews.

This place also runs a persian rug business under the same name. We provided a rug for them to…read moreclean, it turns out the rug needed a lot of work to repair it and wasn't worth it. They made us pay upfront, (our bad), and we have been fighting for 7 months to get our $458 back to no resolution. They offered us the purchase of a new rug and apply the amount we paid toward it, but we didn't want another rug. Do not do business with this company.

I came in looking for Salomons, but the style I wanted wasn't available in my size. Oliver took the…read moretime to recommend the Cloudsurfers as an alternative. The price was comparable, and they felt very comfortable during the try-on. I put in over ten miles of walking each day at work, so I'm hopeful these shoes will continue to provide comfort and support.

I ordered some equipment online. Your website says "order now (3 PM) and receive by 8 PM". At 7:30…read morePM, Doordash still had not picked up the order for delivery. I called the store. Talked with three different managers. I said I want my $10 delivery fee plus $5 tip refunded. All refused. Said delivery fee goes to Doordash. I was told I could cancel order and drive to store. If I could drive, I wouldn't have paid $15 for same day delivery. I was told I could cancel order and have it shipped to me. If I wanted to wait 3 days for delivery, I would have ordered the equipment for less on Amazon. One manager started talking without listening to me, told me there are a lot of scam websites, I probably got scammed, and that I was talking over him. I informed him that he was talking over me, I didn't order from a scam website, and that one of the managers confirmed my order was ready for Doordash to pick up. Another manager told me she's not responsible for what's on the website, and was unwilling to agree to suggest to higher management that they take the false advertising about same day delivery off their website. She said I should complain to Doordash. I said I have no contract with Doordash, Dick's does, and Dick's should take responsibility for Doordash failing to fulfill the contract on the website. She said it was probably in the fine print somewhere that Dick's isn't responsible for Doordash's service, or lack thereof. I received my delivery at 1:30 PM the following day, 17.5 hours after it was promised. Your company engages in deceptive marketing, and your managers are untrained in customer relations.