Happy, Happy, & Happy…read more I couldn't be more pleased with this recent car shopping experience - I've had a few in 45+ years. A family member strongly suggested talking to Josh at the Ohio Valley Dealership after deciding to purchase a Honda CR-V at the suggestion of my mechanic. The dealership's online inventory helped in the decision and changed my mind about which model when that "Certified" word appeared on the smaller 2020 HR-V Sport. By chance the next day my neighbor took me for a ride in her Honda and I immediately put $ down to reserve that certified car. No regrets weeks later - it looked showroom new according to our son on the day to drive it home. Josh was wonderful in providing a book manual, and details about the car, including Carvana's report, and Ohio Valley Honda's warranty.

We were on Vacation in Ohio... decided to look for a used Crv that morning before leaving our…read morecabin.. found a low mileage 06' at Ohio Valley, called, they saved the car for us to look at for the next couple hrs... got a fantastic deal here!... we had a blank check with us and had to use a credit card also to cover the total cost ... very helpful, car was cleaned like new.. we didn't put it on the road till a few months later.. been driving it every day since Jan... couldn't be happier with this purchase.. they called us last week -out of the blue just to ask how the car was, if we had any concerns, wasn't expecting that.. seems an Honest car dealership.. Great experience here !

Looks like they cleared some critical reviews so we have to put a honest one back…read more These guys are not easy to work with. Chris has some problems taking responsibility if any mistake is made. Very manipulative and sketchy. I was clear about the work that needed to be done on my car, when I went to pick it up-pressured me to pay without seeing or checking to see if the repairs were made. Head gasket blew on the way home. I was always polite and reasonable with them-but he blamed me for the car breaking and told me it was my fault he did not do the repairs we agreed on that he said he would do. So they took thousands of dollars from me and my family, in the end the car had to be totalled. And then acts like everyone else is to blame including his own workers. No wonder they are failing and needing to scam customers left and right. The ONLY thing keeping this business afloat is the free garunteed income from being a police impound lot. Shameful.

Update after these horrible people quoted 3-4000 dollar quote they came up with starting my car…read morealone after 2 weeks. I went to a real honest mechanic and spent 600 dollars and was back on the road, running smooth. Come to find out they use cheap parts, and my problem was caused by the previous repair from Marcinos. No honesty just a scumbag operation. If they pay to have this removed I will repost over and over everywhere I can.

Made appointment a week prior, the service was very fast with the pricing seam to be competitive!…read moreService Manager was helpful and courteous!

Let me start out by saying I absolutely love Bryan Lyle, I would recommend him to anyone for a…read morepurchase of a used vehicle. He went above and beyond the call of duty to find me the car I was looking for. Now for service; I would never recommend you take a vehicle in for service work. I took my vehicle in with the complaint that the ac wasn't blowing very cold and wanted to see if it needed a recharge. I got a call from them that my car was ready for pickup, they found nothing wrong, no leaks and only slightly below refrigerant level. They never called for approval, but dumped all of my refrigerant and refilled it. After they completed this work there was no difference in the ac temperature. A few days later I noticed that my fan kept kicking on and off over and over again. This is a sign of over filling the refrigerant which was just done. I couldn't get it back in for almost a month and was hesitant to let them do any additional work to my vehicle. Well the fan and relay blew and my vehicle overheated. I took it back to them and they replaced the fan and relay under warranty. They never called to tell me my vehicle was ready so I called and they advised me that it was done. So no call for approval for repairs, no call that it was done and they charged me almost $700 for nothing. Then I was talking to my cousin who took her vehicle there, they recommend a full exhaust replacement so she took it to Monroe who advised her nothing was wrong. Don't make the same mistake I have, find another service station. Anywhere but Lyles Auto!!!

dan and Erica is absolutely amazing. dan goes above and beyond and Erica is extremely sweet and…read moredidn't just want to put me in something I didn't like. they both made sure I absolutely loved what I was getting and did everything they could to make sure I got what I wanted even with crappy credit and not much down. Highly Reccomend.

We needed a farm truck and happened to drive by OMG. They had a nice 2007 Dodge pick-up. We were…read moreable to test drive it and take it to a local mechanic who assessed it for us. Price was very fair and Dan Sales was very helpful and straightforward. Appreciated their service.

I had some issues with my car today in Steubenville and had to call AAA for a tow truck! Aaron from…read moreDPC showed up quickly and he was super helpful, polite and professional! Thank you again Aaron

Amazing service. Needed a tow and Charlie was on it! He was fast, nice AND professional! Thank youread more

I was traveling from Illinois to Pennsylvania on I70 last week when my 2021 Kia Soul's check engine…read morelight came on. The car went into 'limp' mode in St Clairsville, OH and I was able to drive to the GM dealer. Unfortunately the GM/Chevrolet dealer said they could not work on Kia's and suggested Jamie's Garage. I went to Jamies where he diagnosed it as cylinders 3 and 4 were mis firing but was booked solid and not able to make the repairs that day. Jamie drove me to the Enterprise rental Car where I discovered they had no rental cars. Jamie was able to take me back to the shop and got me in quickly. Within 2 hours of this ordeal, he got me back on the road with new parts and repairs. I am grateful he was there and that time and was nice enough to help try and get me into a rental. Great Job Jamie. Thanks

This was the first time I have ever used this shop. I didn't know who to call, but after a few…read morerecommendations from others I had them put in a new engine for me. I was very happy with the overall service. While their price wasn't the cheapest, it wasn't the most expensive either. They really know what they are doing and they did great work. I highly recommend them.

I was in a hurry, and decided to use this place instead of my regular mechanic. Within seconds of…read morepulling in, I was told I have a leak in my oil pan hub, and that it would have to be repaired before an oil change could be done. I immediately told them to stop, and put the pieces of the car they took off back on the car. I then went to my regular mechanic and told him what they tried to do. He put it up on the lift and found NOTHING WRONG with the car. He said that they were most likely trying to get me to pay for an unnecessary repair. And not to mention, they wanted over $100 for an oil change on a Kia Sorento. I understand that I pay a premium for a quicky oil change, but almost $30 more than what the mechanic charges is a little excessive. Take your car somewhere else.

I've used Strickland brothers in Oklahoma and I always got great service. This location offered the…read moresame great service at reasonable prices. They did my oil change very quickly and had me back on the road in minutes. I'm glad they have a location where I'm at in West Virginia. The employees were also really personable and friendly and did a great job taking care of my car since I have been kind of neglecting it since leaving Oklahoma. Definitely recommend and will be using them for all of my oil changes while I'm in the area.

As a former/retired PA State Inspection Mechanic I was notably apprehensive about the ownership…read morechange from Murrays to Randolphs and am happy to report that the same integrity, on-time honest inspections/quality service work and fair pricing continues under Randolphs. We had Randolphs service our 2018 Buick Encore for State Inspections, brake fluid flush and tire rotation and an overall "health checkup" every aspect was A-OK from easily making the appointment with an estimate through the inspections and service work being completed on-time and in within the estimate. I receive(d) no incentives for submitting this review and offer it for your consideration as an Auto Service you can trust to do right.