After several positive experiences at the shop I made an appointment on line and got an email and…read moretext confirmation. When I got there it was posted that he no longer works there. I asked the 3 men working there if they had any openings later in the day. One man said he was booked for the day and the other two said nothing. When asked if I had made my appointment on line I said that I had, and gotten the 2 confirmations. He then told me that I could go online and find another barber. He then told me the reasons why the other man had been fired. To tell a customer to go find another barber, and tell why someone had been fired is certainly not good public relations and more than enough reason for me to not support this business in the future.

I've had plenty of great experiences getting a haircut here, especially from Roy Bell. Recently, an…read moreemployee there that cut my hair once or twice screwed me over on a business transaction, so unfortunately I will never return to this place again. I really did like the other barbers and the style of how the environment is, but with having an employee take money from me and not give me the item I was promised in return is really scummy, and bad for business. I will be taking my business next door from now on, and that disappoints me.

Got my sons haircut and it turned out okay. my son was actually very still and let him work so I'm…read moresurprised by him leaving the neck so untouched. He was quick about it and did the job but maybe he hasn't cut a kids hair before? I'm not sure. My husband was disappointed with his haircut

I just went here recently as a walk-in and they could not have been nicer and accommodating. They…read morewere very busy. The owner was there to greet me and offer me complimentary beverages. The Hours are very convenient. The Barber Tony was excellent; he not only gave me one of the best cuts I may have ever had, but he was friendly and we had great conversation. I highly recommend this Barbershop (shoot I do not even consider it your typical shop - it is nice, spacious with the lounge (which has a pool-table and dartboard!) and overall is very well done from the decor to the jazz music playing in the background and big screen TV's!) to anyone who is looking for a great atmosphere and amazing barber. PS - I normally do not write these reviews but when I saw that they only had one review and it was only 3 STARS on Yelp, so I was compelled to write one on this platform (they are very well ranked on google). Not sure what is up with the other reviewer Kelly B.?? In her defense my understanding is that they just changed Barbers recently, so maybe the old guy was not as good?!? Go down there and See Tony and Joe, they are good people and run a classy place! Also, love that the owners are Italian!

Melissa is very friendly and has always given me a great haircut. She was even able to fix a…read more"botched" cut I got out of town once while traveling. Her shop is comfortable and the conversations are great.

Summary: Melissa's is a Barbershop run by, as far as I can tell, one lady by the name of Melissa…read more To clarify, this is a Barbershop and not what would be considered a Salon. Price: I don't remember exactly how much my haircut was, but I think it was about $12. I remember getting a student discount. I'm not a student, but look young. I returned the money I saved in form of a tip because I felt guilty. Experience: I like to think I'm not too picky when it comes to hair cuts, but I am actually quite picky in choosing a place to get it cut at. For example, Supreme Cuts down the street seems like a really chill and hip place to get your hair cut, but the main type of cuts they do are close cuts and shaves. My hair is medium length and I like it shaved on the sides and clippered on top. Melissa's seemed to be more appropriate and more familiar, so that's why I came here. The first time I went in I was asked what number I wanted. The only thing I've ever ordered by number before are combo meals from fast food restaurants, so I was a bit confused. Luckily, Melissa explained what she meant and worked with me to get a cut I wanted. The cut I walked out with much shorter than I had ever had before, but it was darn comfortable! Quality of cut alone, I'd give it a 5. Why not a 5 then?: The atmosphere of this place is not really my cup of tea. I'm a quiet person that has an aversion to loud talking and politics. Both times I came here, Melissa gets talking with some of the regulars (who by the way, she seems to have a lot of and people seem to love her), and she really lets out what's on her mind. This can come out in the form of expletives, opinionated discussions, and general conversation. One time I think the counter on the "f word" probably went over 50. I'm not against swearing and the discussion was never distasteful, but I'd rather sit there and make quiet smalltalk. I'm not sure it's fair to take a star away for what is all-in-all a fantastic haircut, but it's enough to make me slightly uncomfortable. Overall: Great cut with a lively environment. Not the kind of environment that's right for me, but lots of her regulars seem to enjoy the place. Weird hours caused me to head to Redken in Canandaigua today and that was more my style and atmosphere. Although I will say that the haircuts from Melissa's are probably some of the best I've ever had.

Brand new location! Clean and well lit! Online appointments as well as walk-in Wednesdays! Barbers…read moreare great with everyone from kids to adults! All kinds of services besides hair cuts too. Check them out for sure!

Super shiny and sleek place. Still looks breaks new. Easy to make appointments online which I like…read more Barbers are all professional and kind. My guys are not easy to groom and Mazi handles it like a champ. Was refreshing to see a place where a guy wasn't afraid to get a facial! Great prices.

Bad Haircut and Bad attitude .The hair is not as per the customer's request and after asking why it…read moreis not correct and wanting to adjust it, they have a bad attitude towards the customer and do it for show.

A wonderful experience of an Old School Barbershop with all the modern conveniences. Well lit and…read moresuper clean. Professional service with all the COVID 19 Safety guidelines. Matt was super-friendly and a meticulous Barber. Booked the next appointment in November. The best part is the shop is less than ten minutes away from my house in Penfield.

I had nothing but kindness and professionalism from these barbers! Bar none!v I feel like a young…read moreman again! Thank you so much for your expertise in helping me!

Loved this place until Roger went "on vacation" for 2 Weeks that turned into a couple months. Heard…read morehe may have had a medical issue but dies not excuse not letting customers know what's going on. Going back to Irondequoit where I can count on them being there. Very sad...

The worst haircut I've ever gotten took an hour and a half to finally get the gossiping barbers to…read morequit yapping and start working. Hair cut is so bad had to go with a buzzcut at home. Took the barber almost 45 minutes to do a 10 minute cut. Don't waste your time here unskilled and unprofessional.

First off I do like the place and they do respectable work which is why I go here. So that being…read moresaid I went here today wanting a fresh cut and I get sat down with John G. and I should have asked for a different barber... Before he even makes the first cut all I see is shakiest of scissors in front of my eyes, afraid he was gonna poke my eye out or cut my ear off. I get that he's new and might be nervous but dude did a half ahh job and basically gave me a bowl cut nothing was even and the front of my hair was wavy with long strands so I had to go somewheres else to get it fixed. Pretty dissapointed to say the least and I get hair grows back but bro did me dirty.