I would give negative stars if I could for Munro heating stay far away from this company. Installed…read morea mini split that never worked correctly. After 3 visits to fix and very rude attitude from Todd it stopped working completely. I called a Mitsubishi diamond installer who discovered multiple leaks in the coolant line Todd tried to patch with duct tape and pipe dope (I have pictures) had to get all new line and unit works perfectly now stay far far away from Munro

Yes. Definitely recommend Todd and his crew . Great service reasonable price. FYI to my…read moreknowledge they do not service downtown. We have an older home and we're looking for options to heat and cool our upstairs about 7 years ago. Todd came up with a good plan and we've been happy with the results to this day

Excellent Service! We knew our furnace and AC were on their last legs, so obtained quotes from…read morethree local companies to replace them. The quotes were several thousand dollars apart. IT Landes were not only the cheapest, but we also felt the most comfortable with their sales person ("project estimator"), Frank. He was not at all pushy, the pricing was straightforward and well explained. Fast forward 1.5 years, one AC repair and the furnace suddenly died in the middle of winter. Frank was back out the day we called. No surcharge for emergency service, no deposit required, and the new quote was actually a few bucks less than previously. Installation was scheduled for 2 days time, so Frank brought us two portable space heaters to keep us warm in the meantime! The installation team did a great job, (mostly) kept the rest of the house clean, and the finished job looks very tidy and professional. Best of all the new HVAC is quiet, efficient and the house is very comfortable. One note: I wouldn't recommend going with the Carrier-branded thermostat that Landes recommended. It doesn't get good reviews online and there are plenty of other better ones out there. We chose the Ecobee 3, but there is also the Nest and others from Honeywell.

TWO WORDS: STAY AWAY…read more I contacted IT Landis for service on our 20-month-old Lennox heat pump with an auxiliary propane furnace because they advertise themselves as a Premier Lennox Dealer. The system would not reach the thermostat setting of 69°F and was running 24/7 without heating the home. Visit #1: The technician suggested we run our ceiling fans in winter mode and that the outside temperature was very cold (NO FOOLING THAT'S ITS COLD OUT-IT'S CALLED WINTER). No diagnostics or meaningful troubleshooting were performed, and the problem was not resolved. Visit #2: Two days later the same technician returned. At 11:00 AM the thermostat was reading only 64°F despite being set to 69°F, yet he again stated there was nothing wrong with the system. We then contacted the service manager, Dominic. Unfortunately, the conversation was extremely unpleasant. He was dismissive, rude, arrogant and said he would "do us a favor" by sending another technician, even though these were paid service calls. Visit #3: I mentioned to the Tech that we could smell propane in the attic where the furnace is located. The technician responded that he works with gas and oil so often that he has "no sense of smell," and again concluded there was no issue. The following day our propane supplier delivered fuel and immediately identified a gas leak in the furnace gas line--in the same area the technician had reportedly checked. We had to hire a plumber to repair the leak at a cost of $475, which should never have occurred. Visit #4 I called IT Landis after the gas line repair that was caused by the first tech and this tech again stated that the house was warm. I attempted to explain that the outside temperature happened to be 68 degrees that day so the inside temp was reading 68 but the system still did not heat to the 69 degree set point on the thermostat Visit #5 and Resolution: After four visits from IT Landis with no solution, we contacted another HVAC company. Within 15 minutes, they identified the real issue: the trunk line supplying heat to the first floor had become disconnected/loose, meaning the system was heating the attic instead of the living space so the thermostat would never reach the 69 degree setpoint. The repair cost $520. In total, FOUR IT Landis "technicians" failed to diagnose OBVIOUS ISSUES, including a gas leak that was caused by them and a disconnected/loose trunk line. Between the poor diagnostics and extremely unprofessional customer service from management, this was the worst service experiences I have ever had. BTW, the arrogant service manager had the audacity to mail us an $800 bill...GOOD LUCK ATTEMPTING TO COLLECT ON THAT. We spoke to an attorney and was advised that we should file a lawsuit against IT Landis for creating a potential fire/explosion/carbon monoxide hazard that they caused with the leaking gas line, excessive propane usage due to the gas leak, and their inability to repair the trunk line issue thus causing the furnace to run 24/7 for over two weeks causing us to incur over $2100 in unnecessary propane bills. Based on our experience, I would strongly recommend looking elsewhere for HVAC service. DO NOT USE IT Landis

I had a new build and Ray and his crew came out to do all the plumbing from start to finish and did…read morean amazing job! Always discussed options, never felt like they were trying upsell and in fact thought they were trying to save me money when possible. Crew was friendly and communicative. Annamaria who scheduled everything was always pleasant and professional. Highly recommend!!!!

I hired Ray Ross Plumbing to replace a simple tub/shower valve and spout, and they turned a working…read morebathroom into a nonstop headache. Initially I needed to fix a very stiff bathtub handle. There was no leak at all before their work. Immediately afterward, the new spout started dripping every 3 minutes, and the hot and cold handles stopped working independently--turning the hot off would also kill the cold, which is completely wrong for a two‑handle tub. I contacted them repeatedly. They came back twice. The first time they flushed it and said there was debris in the O ring and it 100% fixed. It was not. I had to wait another week to have them come back they swapped out the cartridges, but the problems never went away. I had to document everything on video, time the drips myself, and basically do the diagnostic work they should have done. Another contractor has since told me it's very likely they overheated and damaged the new valve during installation (for example, soldering with rubber parts still inside), which would explain the drip and the crossover. In other words, their work likely ruined the brand‑new valve they installed. Despite multiple chances, they have not fixed what they broke, and I've now had to shut off water to the tub and pay a different plumber nearly $1,000 to rip out and replace the whole valve and spout just to get back to a functioning bathroom. I would never recommend this company--if anything goes wrong with their work, be prepared to fight to be heard, do your own documentation, and hire someone else to clean up the mess.

The young installers (Ethan and Nick) were very courteous and professional. They removed an old…read morepiece of plastic piping that the previous installer left in to save him some time and replaced it with new copper piping. They did a nice, neat and clean job. See photo In addition, the Manager, Kevin is quick to answer any questions you may have and strives to make sure the customer is happy and satisfied.

These guys quoted me a price higher than their original estimate which I had agreed to. They…read morequoted me $2800-3200 with it ending up over $3900. I hjad 2 other bids under $3,000 but they are really good salespeople telling them the Platinum PLumbing name was behind me and they do a great job??? Then after starting the job they told me the job was more work than they thought and have been holding me hostage by not finishing my job until I pay even more. They were there twice to look at my job to give me an estimate!! They left me with leaking and non working radiators and won't finish it, threatening to take me to court with the amount they now want to be even more, even though they still have not finished the work. Told me they didn't see the other cuts next to the very visible valves so they have to charge almost $2,000 more. If I don't pay they are suing me. I have pictures of them. My husband is an 83 year old Veteran who is ill and I am his soul caretaker so couldn't get over there for several days to check on them. I walked in to leaking and non working radiators with steam coming out. My floors are ruined under some of them and I have a hogh gas bill because steam had been coming out of them. They also did not get the required permit from the local borough to install a new hot water heater even though I brought it to their attention. the township inspector had to call them to make them get one. The hot water heater is working fine. I have written documentation on everything. I had sent them 2 emails about the situation months ago and never heard back until recently with the manger only wanting to talk to me on the phone?? They are rude and condescending, even in writing!! This has caused us so much stress! I so wished I would have used someone else.

3/9/21 Josh was recommended by the township to handle the bilateral inspection after we were…read moreconstantly chasing Zoom Drain around for 3 days while they played endless games with us about when they were going to come. Josh was responsive, prompt, and communicative. I had called & asked prior to his visit if, when he was here, he would be able to fix a pop up drain and leaking jacuzzi jet. The jet proved to be more involved and it would have been a seek and find for parts from jacuzzi because the tub is 30 years old. I let him know not to pursue that as the jets on the tub are functional. He was able to easily fix the pop up drain and cleared the drain for us too. Josh was professional, fair in pricing and a pleasure to work with. If you need plumbing work call Aiken & Sons. Don't waste your time hounding and chasing after Zoom Drains or Horizon Services. Give your business to a company that treats you with respect for you and your time. Five Stars! Thank You Josh- I wish I would've called you first! I would have saved myself a lot of aggravation!

Used Josh on a few repairs and felt compelled to leave a review. The quality of work,…read morecommunication, and price were outstanding. He will be our go to moving forward and I'm glad we found him.

Rick did a great job for me fixing a leaking hose faucet in my garage. It was not a routine job in…read morethat he had to open up the wall and remove a utility tub to get to the problem. Rick was in and out in just over an hour. Thanks Rick!!

Sorry but the one star review is absolutely wrong. Grimley plumbing is a 5 star experience. He came…read moreright away on at least three occasions for me and my mom's estate in the last year. He only came and did what was needed and was extremely reasonable pricing. I would recommend Grimley plumbing to anyone and everyone. And I wouldn't trust a review that didn't even use the services but 'a neighbor told him.' Five stars from me for service, explanation of the problem, and pricing. And like I said, I've used them several times for two different houses.

Mario installed a mini-split as part of a recent addition we had done. The unit did not…read moreeffectively heat or cool from the very beginning. Initially we thought it was our general contractor that was the problem in getting it addressed. When we reached out directly, Mario twice scheduled and then no-showed. When we reached out again, his office delivered the message that he was too busy servicing contract clients. We had to hire another contractor and found the original install was improper causing a leak that eventually completely drained the system. On top of it, the brand turns out to be a low budget unit. The project was not low budget and neither the GC or Mario ever asked us whether we wanted a higher quality unit.

Our AC died and the owner, Mario, came out at 7pm and fixed it! Upfront and honest. Nice guy…read more Family owned and operated. Will call again if needed.

I had a repair done to my heating in January by Mitchell. They worked hard to diagnose and repair…read morethe problem. I was so impressed by my service that I signed up for annual maintenance. Mitchell contacted me to come out to perform the service and did an excellent job. They made reccomendations and checked both of my heaters and air conditioner units. When completed, they came to my door to report whatwas done and that all units are working well. I am glad I switched to Mitchell Heating and would recommend them to others.

Very fast professional response. Their techs came to my home the very same day and provided a…read moredetailed diagnosis of our gas furnace issues. I will not hesitate to contact them if I need service and maintenance.