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    Recommended Reviews - Al's Music Shop

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    Alto Music

    Alto Music

    3.4
    (127 reviews)
    16.5 mi
    $$

    I was pleasantly surprised by how easy it was to deal with Alto Music online. The personalized…read moreservice felt like a neighborhood store where you knew the employees. I ordered a YSS-875EXHGS soprano sax from them because their pricing was very competitive. I used the chat function to ask a question, and received an email from one of their staff, Victoria. Victoria personally helped me through the process, and walked the sax down to shipping herself to make sure I would receive it quickly. I did not feel like I was dealing with a large multi outlet store online a continent away (I am in Hawaii, Alto Music is in New York), I was dealing with a specific person that wanted to make sure I had a good purchase experience. The sax that I received had some manufacturing issues. Victoria quickly made good with the return and worked through ordering a replacement sax, and made sure I got it as soon as possible. Victoria was personable and extremely responsive to my emails. Based on my purchase experience, I highly recommend Alto Music. It is a first class operation.

    I ordered a Taylor GS mini mahogany Friday evening 7/10/26. The order was canceled without…read moreproviding a reason in the email. When I called, he said it is due to my shipping address not matching my billing address. I moved to north carolina 2 months ago for my job assignment. I can even provide my job offer letter to prove. They won't accept and even has the nerve to say my online order is from a VPN? I ordered it from my apartment WIFI without VPN. I will never do business with them again!!! WORST EXPERIENCE !!

    Photos
    This was the used Lehle volume pedal I received after shipping the damage one bag. Obvious sign of dual lock/velcro adhesive.
    This was the used Lehle volume pedal I received after shipping the damage one bag. Obvious sign of dual lock/velcro adhesive.
    My "USED" UB-Xa from Alto Music
    My "USED" UB-Xa from Alto Music
    Rickenbacker 4003 stereo bass in Fire Glo

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    Rickenbacker 4003 stereo bass in Fire Glo
    Rockaway Music

    Rockaway Music

    4.8
    (8 reviews)
    39.3 mi

    I purchased a digital piano from Rockaway music a couple years ago and it's still great a great…read moreinstrument today. Andy was extremely helpful and provided excellent customer service. I couldn't recommend Rockaway Music enough

    Piano shopping can be tough. How many times in your life are you out shopping for a new piano?…read more Well, it's not that different than buying a car. There are sales people who will lie right to your face to try and get you to buy and then there are honest, knowledgeable people like Andy. Apparently, he's been selling pianos for many years and he was very easy to work with. I went to his store first and then made my rounds to other local places. When faced with making a piano purchase, it's best to educate yourself. Figure out how much you want to spend and learn as much as you can about what's out there. Some stores who carry many brands often are selling "grey market" pianos or "stencil pianos". Look it up and learn the meaning of these two terms. After we did our homework and shopped around, I returned to Rockaway Music. I didn't feel like I was being misinformed there. There was no pressure and I found the environment to be less sales like than other showrooms. You can tell when someone is being sincere, or at least I feel I can. If you are shopping solely based on price and not on quality, you might feel this store is expensive. If you are more worried about getting a quality product and honest answers, you will be happy here. We bought our piano here, the delivery went smoothly. I felt very comfortable and confident purchasing our piano from this store and I would highly recommend it to anyone in the market for a piano. The added bonus, our current piano tuner does work for this store so we didn't have to choose a new tuner. If you need a great tuner, just ask me. The guy we use is the best around with many years of experience.

    Photos
    Yamaha Upright Piano at Rockaway Music
    Yamaha Upright Piano at Rockaway Music
    Congratulations to all our performers at Rockaway Music's Piano Recital - June 2014
    Congratulations to all our performers at Rockaway Music's Piano Recital - June 2014
    Yamaha Upright Piano at Rockaway Music

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    Yamaha Upright Piano at Rockaway Music

    Al's Music Shop - musicalinstrumentsandteachers - Updated July 2026

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