Do not go to this doctor at all. Luckily, just their staff alone was insanely rude to me so I…read moredidn't have to even see him but it sounds like they are all miserable because of him. They hung up on me twice. Wouldn't schedule my appointment after my insurance said i was good to make it. They proceeded to be very rude and it's crazy to me because they're in the business of helping people. I got nasty back because I'm not taking any shit and they threatened to get me kicked off my insurance and said I couldn't see them at all. I don't want to go to them at all. Immediately changed my doctor and told my insurance to never recommend this doctor's office again. Please do not call them. It's a waste of time!!!!!. You're supposed to be helping people!!!!

Great doctor! Friendly and caring. Glad to see he's part of Optim. Family medicine, including…read morepediatrics and geriatrics.

Dr. Kong is exceptionally thorough and truly stands out from many other physicians. In my…read moreexperience, too many doctors overbook appointments, make patients feel rushed, don't remember them, or fail to take the time to listen and explain things properly. Dr. Kong is a breath of fresh air. She takes the time to understand concerns, answers questions thoughtfully, and ensures patients feel heard and informed. Her professionalism, attention to detail, and genuine care for her patients are greatly appreciated. I highly recommend her!

Guys! I've found her! She has her own practice now!…read more Jane Kong MD 7851 Walker St #103, La Palma, CA 90623 (714) 422-0440

Quality Care I must say great And office experience is excellent. Highly recommended.read more

Best doctors for sure , but horrible front desk personnel.. specially the girl Jenny at the front…read moredesk , dont depend on her to get any papers signed at all, she'll never do it. She's too lazy. Also, they have caller, ID. So if they see you calling, and they're supposed to do their job, they'll leave you on, hold for 30 to 40 minutes. That's what happened to me. And then I called from my other phone and sure enough to answer right away. Horrible front desk service need new staff.

This dr refused to hear my mom out when she was complaining of stomach pain for months and would…read morejust brush her off...months later, it turns out she had a grapefruit sized tumor growing on her kidney and pushing on all her organs...she had to have her kidney removed. Do better.

I had to keep switching my doctors because it seemed like none of them cared all that much and…read morewanted me to get out of their office as quickly as they could. Especially with the horrible waiting time. Its hard to get an appointment here for a physical check up - i called in July and made an appointment in September -but I suppose its because she has many patients and thats how you know shes a good doctor. Very patient and understanding as well. Shes really friendly and listens to everything you have to say. If theres anything wrong, she will try to get to the bottom of it. I wont be changing my doctors anytime soon!

This place is great!!! It was literally one of the best experiences I've ever had at a doctors…read moreoffice. Brenda and Karen were so nice and helpful at the front. The nurse practitioner Teodora was absolutely amazing! She listened to everything I had to say and I never felt once like she was just trying to hurry up to go onto the next patient. There was barely any foot traffic there so they take their time with each patient to answer any questions or concerns. I totally recommend this business to anyone and everyone.

Great customer service , everyone is super super kind and it smells good inside , there pretty fast…read moretoo just make an app you'll be in n out in 1hr or less just depends what your getting but overall I recommend this spot

I've been coming here for over two decades now, and Dr. Kim is extremely knowledgeable and always…read morediagnoses and recommends me with everything that is appropriate to heal me including a fractured arm, eye infection, and general blood work testing. Not to mention that the staff is very responsive and fairly quick to get me checked in. The nurses are also very knowledgeable and great - especially when it comes to the general blood work check up. They were kind (and because I'm afraid of needles) they made small talks to divert my attention to the needle. As for prescription, the staff does an amazing job to make sure that all prescription orders are efficiently and timely sent to the pharmacy that I request. Thank you Cerritos Medical Center!

I strongly do not recommend this clinic. Giving even one…read morestar feels too generous. I went in for a blood test and later received results, only to be told afterward that the results were incorrect and the test needed to be repeated due to an error on their end. Despite this, there was no clear explanation or follow-up from the clinic. After more than a month, we received a bill, which is what prompted us to call. During that call, there was no apology for the mistake, the delay, or the inconvenience we experienced. Instead, we were spoken to in a confrontational and argumentative manner, being told that because a visit took place, payment was required. It is deeply frustrating to go to a medical facility, pay for care, and then be left dealing with mistakes, poor communication, and an unpleasant attitude. Medical offices should take responsibility for their errors and treat patients with basic respect. I am leaving this review so others can avoid the same upsetting and uncomfortable experience.

Dr. Bob PA is an extremely professional person.He takes his time and is very thorough. He follows…read morethrough with referrals, lab work, test results etc. The staff especially Anika is very sweet, kind and follows through with referrals Highly recommend this doctor office

Dr. Aguiluz and her staff are wonderful, especially Adela, she is a super caring but also super…read morebusy supervisor in the clinic, her assistance is definitely a plus! I took my parents to visit Dr. Aguiluz 2 days ago, she is a pretty and passionate, detailed and very professional doctor, my parents both speak highly of her during their 1st visit.

I started going to Dr Mikhail about 6-7 years ago based on the positive reviews from here. She's…read morevery friendly and was fine when it came to simple physicals. Last year I was diagnosed with high blood pressure and she put me on an ACE inhibitor. It helped lower my blood pressure, but I developed a cough not long after. I looked up the side effects and noticed that cough could be one of them. I brought this up to Dr Mikhail and she said that since it lowered my blood pressure, I should stay on it and prescribed me allergy medicine. The cough continued for months. When I would bring it up again she prescribed me more allergy medicine and told me it couldn't have been the ACE inhibitor since I said that I coughed more at night. The cough got worse earlier this year and I repeatedly told her the allergy medicine wasn't helping but she kept prescribing more of it and dismissed me. After months of little sleep from coughing all night, getting the side-eye from people hearing me hacking in public, having my throat raw with pain and a general decrease in quality of life, I got fed up and made an appointment with a pulmonologist. He diagnosed me with bronchitis, switched me from the ACE inhibitor to Amlodipine, and gave me an inhaler and nose spray. Within a week the cough was gone. It's annoying that Dr Mikhail misdiagnosed me, but what infuriated me the most was her gaslighting me and ignoring my complaints for MONTHS. I really wanted to like her but I'm never going to her office again.

Dr. Mikhail and her staff are some of the least professional and unethical medical staff we've…read moreever come in contact with. They're poorly organized (we scheduled vaccinations for our 4 year old who is terrified of shots...when we arrived to our appointment, they informed is that they ""ran out" of one of the vaccines, so we'd have to come back to get the final one ""whenever we get them".) Her office staff is extremely rude and unprofessional. They've lost documents we needed filled out on several occasions, mixed up appointments, loudly gossip with patients in the waiting room, and today even refused to fill out our daughter's medical history so we can register her for school. They claim we were "terminated as patients" for complaining about the missing vaccine..but that was never expressed to us at any point. While it's true, we immediately changed our primary care physician following the vaccination debacle, the kids haven't even seen the new doctor yet..so how is she supposed to know our medical history, or even have access to our records since doctor Mikhail's offIce never got around to sending our records to the new doctor? There are plenty of other reasons I do not recommend Doctor Mikhail, but those are more due to her personality and style of practice, so I won't bother mentioning them here. There are plenty of other highly rated doctors in area, so I suggest doing a little research before making an appointment here.

They are so sweet! Went above and beyond to help me with the documents I needed. The girls in the…read morefront are phenomenal, super attentive and friendly. I highly recommend you give yourself a try. The office/restroom is super clean

I recommend this place. All the staff is very friendly and efficient. Excellent service. They…read morehelped me with absolutely everything with my immigration medical exams.

nprofessional medical staff (e.g., they ask you personal relationship questions and makes…read moreinappropriate remarks) and there is an overall lack of transparency in both medical information and billing. I received a bill that could not be explained by the medical staff. The doctor orders unnecessary tests and bills your insurance for simple phone calls to explain your results. I've never experienced these issues with my previous health providers.

I unusually felt pain while sampling by a female staff who was very rude and arrogant. I wonder…read morewhether she did it intentionally. This clinic had kind and professional staff. Where are they?