Teller was very nice and welcoming. I've been banking with them when they were Chevron Valley…read moreCredit Union for over 20 years and they have always been helpful and friendly. I highly recommend them.

I Love my credit union. Their online banking is exceptional. I can get balances, recent…read moretransactions, transfer $ all via text and deposit checks on the app from home. It's so dang easy! They have 2 ATMs in Tehachapi & are very secure. Highly recommend.

I've been banking here for just under two years and, until today, I had been very happy with my…read moreexperience. That changed when I came in to open a Rocky Raccoon savings account for my son. We arrived with all the required documents and were genuinely excited about what should have been a positive milestone. Unfortunately, we were told that opening the account would take 25 minutes and, since we arrived 15 minutes before closing, we would need to come back another day. This was extremely frustrating, especially because the day before I had been told that all we needed to do was bring the necessary documents and the account could be opened as a walk-in. We left disappointed--especially my six-year-old son, who couldn't understand why we couldn't be helped when the branch was still open and customers were continuing to come and go. That situation irritated me beyond belief as I watched his excitement be replaced with sadness. Because of this, I turned back and approached the same teller to ask whether there was enough time--about 10 minutes at this point--to close both my business and personal accounts. At that point, the branch manager quickly intervened and stated that they "actually" did have time to open my son's account. Unfortunately, by then the damage had already been done. I was left feeling that my business was viewed as a hassle rather than a priority. What's most disappointing is that had there initially been even a good-faith effort to begin the paperwork, I wouldn't have felt so clearly dismissed. It's sad that there wasn't time to open a new account and accept our money, yet in a matter of minutes they lost thousands when I closed both my business and personal accounts. The takeaway is simple: treat your patrons as a priority, or you risk losing them altogether. This is especially unfortunate because I truly believed Valley Strong was better than this and genuinely focused on member satisfaction.

This new location is so nice and located in the Walmart parking lot. Always receive excellent…read morecustomer service. They have an ATM in the front entrance and also one you can drive up too. I love that they also have a drive through teller. Sometimes I just don't want to go inside. If you are looking for a new bank, highly recommend

I do not give high ratings often, but this business is exceptional in expertise, efficiency, and…read moreexcellent customer service. I have worked with Mr Madhavani regarding very complex tax issues following the death of my mother. He is an expert by far in his field. He spotted errors right off that others had made on her taxes. He knew exactly what was needed for some complex issues I faced. He took time to call me personally to explain things in a way I could understand. Let me add that this has been my experience with every person in his office that I have encountered from the time I walked through the doors. You can not go wrong! You will feel absolute confidence right away that you have chosen the best place for your needs.

My husband and I were looking for professional help with our tax return, and were recommended to…read moreseek out this group. We had an absolutely excellent experience with Raymond, who helped us file our 2023 taxes and also answered a ton of our questions we had for 2024. He was very friendly and knowledgeable. He helped us understand why we kept owing money, and how to change it. The cost for the service provided was a great value in our opinion, and we'll be going back to Raymond for 2024! Also, thank you to Victoria, for being very responsive and helpful! Overall wonderful people to work with, which everyone could use when it comes to tax season.

I'm looking for home owners insurance. On information about the company, it lists home owner…read moreinsurance, but when I called the person who answered the phone said that they do not do homeowner policies I had a hard time hearing the person on the phone.

Cullen Insurance was able to find us homeowners insurance despite our high wildfire status without…read morehaving to go through Cal Fair Plan. In addition, the policy limits are a little higher than our last policy and the premium is significantly lower than we paid last year when our insurer tripled our rate even though we have never made a homeowners claim in the 30+ years that we have owned homes. The agent we dealt with, Carrie Laveaga, is great! She was able to answer all our questions, offer advice to make sure we get all the discounts available to us and she has been very pleasant to deal with.

Super friendly staff I just love having my insurance with then. It's also very convenient. It pays…read moreto have great insurance.

I went to H&R Block Cal. City to have my State & Federal taxes done for me. Very simple $13080…read moreSSDI only income. Leslie I think was her name, tried to talk me out of filing because my income was so low I did not need to file. I told her I hadn't filed in year's and that I needed to file so that I wouldn't miss out on another Golden State Stimulus check. Leslie preceded to tell me that I could not get the last Golden State stimulus actually what she said was that "I cannot get that for you" I told her I didn't need her to get me anything other than a completed tax return. So I go back@ our scheduled time where she says again " I don't even know why you're filing" how about because it's the law and I want a golden state stimulus check when they come around again. So she asks for ID I hand her my license. She asks is everything current? Yes. Then she says I can't read it is that an I for your home address?? Yes I-385 but it isn't my home address. She then freeze's up makes a phone call then tells me we have to wait for a call back. Then she again says, I don't know why you're even filing" WTFH lady? She asks if I have health insurance yes Medicaid & Medical I proclaim. So I asked for my license back that she buried underneath a stack of miscellaneous paperwork. I got the impression that she was attempting to hang on to my license??? She says I need an address for you. You have it, it is on my license. She says she wants a home address.WTF man? My federal benefits come to my mailing address my property taxes my 1099 my disability insurance my vehicles registration my Medicaid, Medical, two travel trailers my land and titles to three vehicles everything else I own registerd to my Tehachapi mailing address. This Leslie chic looks and acts like a freaking paranoid meth head I bet money she's got some kind of abuse in her background whether it be alcohol or drugs she's not right in the head. I am plagued with PTSD, MDD and a TBI so I just wanted to be sure it was done correctly eliminating my stress and anxiety. Well worth the $139 I was going to pay H&R Block. I sat for 5min got fed up took my license back and told her "give me a call when you get it together" Wasted my time my gas & my stress. I bought a printer on my way home started an account w TurboTax and filed on line and also mailed in my freshly printed tax returns. BTW The minimum income for filing is $12,550 so filing is required for me and my SSDI of 13,080. She couldn't even get that correct.

This place is great. For as long as I live in California City, I will be getting my taxes done…read morehere. Easy to get appointments, will work with your crazy schedule, and friendly customer service from front desk to the last person you meet. I had Yolanda prepare my taxes and she was very knowledgeable and didn't mind explain my questions.

Gayle McCarthy was efficient, extremely fast, knowledgeable, and accommodating in all aspects of…read moregetting us set up with our new home loan. Her team was kind and helpful, as Gayle was too. Gayle had our preapproval within 2 weeks and was there every step of the way in wrapping up our house loan. I would highly recommend Gayle to assist with any type of home loan.