Horrible service and prom selection. Was totally disappointed from this experience. Would not…read morerecommend going here for wedding or prom/homecoming dresses.

Found my beautiful wedding dress here with the help of Cindy. She was more than helpful with both…read moreof my appointments and I couldn't be happier!!

Extremely disappointing experience--would not recommend for bridal alterations…read more I brought multiple dresses here for my daughter's wedding, including her bridal gown, and it turned into a nightmare. The wedding dress came back completely unwearable--shoulders didn't fit, buttons were falling off, seams were uneven, and the stitching was coming undone. We had to buy a replacement dress just days before the wedding. Other dresses, including the reception gown and a bridesmaid dress, also had major issues. I gave the owner every opportunity to make things right--she acknowledged the problems and agreed to issue refunds. But after weeks of follow-ups, nothing was processed, and I've now been blocked from contacting her. I've been more than fair, even offering to absorb the cost of the original dress, just to resolve this peacefully. Instead, I was left with added stress, financial loss, and no accountability. Please think twice before trusting this business with anything as important as a wedding gown. I would never want another bride or family to go through what we did.

From the owner: Hello Brides and future Brides!…read more My name is Alexis, I am the owner and podcast host of Love & Lace. My bridal shop is located in SML. My business provides brides with stylish designer dresses and accessories along with customized alterations, which you will not have to purchase a dress by me to have alterations done. But if you do say yes to the dress at my shop you will get 25% off your alterations! I have been partnering with Sweet Indulgence Bakery to make each bride‘s Bridal appointment experience much more satisfying with a cake tasting box. I look forward to every appointment booked; I can’t wait to meet you all!

My soon-to-be daughter-in-law recently purchased her wedding dress at Ivory on Campbell. During the…read morefitting, she voiced concern about the dress size. The sales consultant reassured her that ordering one size up would be best, even though the sample she tried on in the store already fit comfortably with room to spare. When the ordered dress arrived, it was four inches too large. The seamstress immediately advised that the dress would be difficult to alter without compromising its look and recommended requesting the correct size instead. The manager said she would speak with the owner about the issue, so my daughter-in-law held onto the dress while waiting for a resolution. Ultimately, the store refused to order the proper size and offered only a store credit for half the cost of the dress -- an unacceptable outcome considering they are the professionals who guided the sizing decision. We are extremely disappointed in both the lack of accountability and the poor customer service. Brides deserve knowledgeable, ethical guidance and fair solutions when errors occur -- especially for such an important purchase.

I would HIGHLY recommend Ivory on Campbell to every bride! From the moment I walked in the door it…read morewas a luxurious and magical experience. Taylor and Jordan made me feel so special and truly made me feel like a bride. The collection of dresses that they have are stunning!! I came in not super certain of the exact dress that I wanted, but I had an idea. Taylor, my stylist, was so patient and helpful with guiding me through trying on different types and styles of dresses. She even took the time to show me different ways we could customize a dress to get me the exact look I wanted. I'm so thankful that I chose Ivory on Campbell for my wedding dress shopping experience because it was truly a dream from start to finish. I hope every bride gets to feel this special and catered to while trying on dresses.