GREAT customer service with a quick turnaround time! It was a breeze working with Kim. Her response time was instant. She made the entire process extremely easy, even down to the artwork! I told her upfront that she and her team had full creative control. The less decisions I had to make the better. I had 3 orders with 3 different artwork needs. First proofs, BOOM! APPROVED! DONE! Such a great experience! I highly recommend them and am looking forward to working with them on future orders! read more

The quality of the items we received were great! Great printing job and material. The only reason I wouldn't give 5 stars is because of the service. Getting in contact with my representative was harder than it should be. They were not very professional to begin with. After placing the order, I hadn't heard anything for over a week. I checked back with my rep because I'm pretty sure they had forgotten we placed the order. Later that night, we got the proof of the order - which tells me that they had forgotten. The whole ordering process took three weeks, not the creation of the order, the actual process. When it was finally proofed, the work was sloppy. It was frustrating to have to check up on the company that is supposed to be providing a service to you. My representative seemed annoyed with getting in contact with me. They automatically changed our delivery status to pick-up, instead of being shipped. What if I wanted to ship out my order our offices out of state? They could have asked. When I went to pick up the order, I opened the door to their facility and just stood there for a few minutes. No one was at the front to greet customers, it wasn't very inviting, it was awkward. When the attendant came out from the back, they acted like I shouldn't be there, not welcoming. They didn't ask how they could help, they just looked at me. We would only order from Press Press Merch again because of the high quality product. If they change how the front of the house operates and the customer service of the sales team, we would consider returning. read more

Very helpful through the process of getting some custom shirts made. Favorite place for screen printing in the Roanoke area...highly recommend. read more