Reminder!!!This is appointment only businesses!!!…read more Lauren is very professional and nice! I didn't know that I have to make an appointment before dropping. However, Lauren still take my unexpectedly pop up and did all the measure work. Her unique eye pointed out the place that need work immediately. She is not only the tailor that can do whatever you asked, she is also a professional stylist that aimed to make you look perfect. Thanks Lauren for tarloring my wedding dress. My wedding and my dress couldn't be do perfect without you.

Lauren did an awesome job altering my bridesmaids dress. I felt confident and comfortable at the…read morewedding.

I just recently found Amy after searching online for a tailor. I had been going to Chelmsford for…read moreyears because that is all I knew close to me for a tailor. Amy is friendly and easy going. She can accommodate your time frame and is capable of any alteration you need. I highly recommend her.

We needed last minute alterations for a wedding and Amy was so accommodating. She was friendly,…read moreprofessional, and the final results were perfect! We will definitely be using her again for future events!

This tailor actually didn't work on my garment bc he didn't have the time to get it turned around…read morein time. But was very helpful in finding me another spot where I could go. So friendly!

I had an "emergency" where a leisure little weekend in Boston turned in to a business opportunity…read more But alas .... all I had was shorts and jeans . So I extended the stay.... bought a suit on a shoestring budget and then I got lucky enough to hear about Mr. Papazian. He made it fit "Perfectly" . Mr Papazian is completely friendly, courteous, polite and "quite a craftsman" . He saved the day !!! I full hardheartedly recommend him to all.

good friendly service excellent craftsmanship…read morea true expert in doing complicated sewing tasks bob

Great tailor and everything fit perfeftly. But he seems super busy, so don't be going last minute…read moreand stressing him out. I would give him at least 2 weeks.

They did a great job cleaning my very dirty ski and snowmobile coat. The older gentleman thought it…read morewas very dirty, and I told him yes, I know. Whatever you can do would be great. It came back very nice and very clean. He made sure that the correct type of cleaning was going to be performed. I couldn't be happier with the job that I got. My jacket is like new. So worth it.

I make a point of supporting local businesses. It's good for the town, the owner, and the…read moreresidents so that places stay afloat. With that said, I wish Ma's Dry Cleaning offered better prices. Their location is very convenient, especially if you shop at the Market Basket in Billerica Center. Of course, their location is easily missed if you don't go into the Billerica Mall parking lot for K-Mart or the other few retailers that remain in this mostly abandoned, former hot spot. I also find their hours to be extremely limiting, especially during the Summer. Sure, we all want time off, but it's during the summer that we go out more and have greater dry cleaning needs. In the very least, I'd like some coupons. Then I'd consider going there, rather than traveling a further distance.

Sheila does amazing work! She's been handling my embroidery needs for about 20 years and I wouldn't…read moretrust anyone else.

Barbara is the most talented dressmaker and tailor I have encountered in this life. She has…read morecustomized gowns for me and I truly do not want to go anywhere else.

When I pay for a service, especially something as personal as a dress fitting, I expect to be asked…read moreabout my preferences. Barbara started off our consultation by telling me what she was going to do to my dress based on her opinion of how it looked on me. People do not go to tailors or "master dressmakers" (as she calls herself) to get their opinions, they go to have their dresses tailored to their bodies. That being said, nobody other than myself should voice an opinion about how my body looks in a garment. She actually hemmed my dress very well which I appreciate. I also needed her to place more fabric in the bust of the dress to accommodate my body. I was very specific with what I was looking for and she told me that she could do what I was asking and she would have plenty of time to finish it by the date I needed it. To my surprise when I went to pick up the dress it was obviously rushed and it appears she did not even attempt to pay attention to detail (see photos). She didn't even fully attach the extra piece of fabric! This left the dress lumpy and forced me to have to pin it in place, despite the fact that I paid for "master dressmaker" level work. I did not even have time to have her fix the mistakes because she finished the dress the day before I needed to wear it.I am very disappointed with the lack of proper customer service, as well as the empty promises made by the tailor herself. Of course people (especially craftsmen) should know their worth and price their services appropriately, however the price I had to pay for her work did not match the quality of the work performed. I do not recommend taking your garments to be altered here.