Paid for a 60-minute service and got only 40 minutes. No skin analysis or consultation -- she…read morejumped straight into the service like it didn't matter. Had to lay on a crinkly paper sheet and was covered with a shared/fuzzy blanket used on everyone, which is absolutely disgusting. Unprofessional, unhygienic, and disappointing. Never coming back.

Had a lovely time here! This is a small business with all the pros and cons that come with small,…read more1-person run businesses. The day of my appointment the owner/ esthetician texted me to let me know she needed to reschedule. I had a very limited schedule to work with but she made sure to accommodate me and get me in within the following day. When I arrived, the suite was well maintained and cozy. Stephie gave me a tour and offered me water. She proceeded with my facial and made sure I was comfortable as I was heavily pregnant at the time. The facial was consistent with an express facial - not a lot of frills but I did like the clean ingredients she used. Overall, very relaxing and enjoyable experience.

This business is now known as Hand and Stone Massage. Same location. The massage was excellent…read more I came in with a headache and left feeling amazing. The atmosphere was relaxing. I'm looking forward to my next visit, which will be a facial.

‍ That's about sums…read moreit up. If you don't have a wellness routine, seriously consider starting with adding a massage and sauna session to your practice. Massage Green always does excellent and I leave feeling totally rejuvenated. They have a variety of services they offer, from massages, to facials and saunas. I love the fact that I can add my choice of essential oils during my massage followed by an amazing hot towel. I really enjoy working with Christie, but throughout the years I've also worked with other massage therapist who also do a good job. I prefer to enjoy a 90 min massage, followed by an 60 min sauna session. They have many different packages available, to fit your custom needs and preferences! Check them out Happy Destressing‍

my first Wax in Brook was awesome. She made me feel comfortable. I really loved my Wax when she got…read moredone.

Booked this service online and even received a first time discount which was great. Blake was my…read morewaxer and she was absolutely incredible. She asked me what I wanted each step of the way and really made sure I was happy with the service before leaving. She even offered to do a touch up wax in a few days for the stragglers which I had never been offered before. She was quick yet took her time where it mattered. The actual service could have been so much more painful but she was so great about pulling the strips and allowing time for me to freak out lol. The lotions and serums they apply to the waxed area are so soothing and I left feeling very comfortable. I don't live here but if I did I'd make her my go-to girl!!!

Made an appointment for a basic facial and Kristen delivered! At 72 I was concerned about aging…read moreskin. She gave me a thorough explanation of my skin's condition and suggestions for improving the dryness and red cheeks. I also had a dermaplane treatment and as a result my makeup looks smoother. Very happy and I will go back again.

"No Frown Lines, No Horror Stories--Leslie is the GOAT!"…read more I'll be honest: I have injector trust issues. Like full-on Botox PTSD. Between being called a manchild at a med spa in Chicago, being so over-injected I looked like an a wax figurine at Madame Tussauds , and one charming injector who basically stubbed out their cigarette before coming at me with a needle (washing hands apparently optional), let's just say I was skeptical. Enter Nurse Leslie at Bella Via Med Spa. From my first appointment she immediately put me at ease, which is saying something since I'm usually gripping the chair like I'm on a rollercoaster. She doesn't try to upsell me after I mention I'm literally only comfortable with the bare minimum. No pressure to get a whole menu of treatments I don't want, and actually listens. She wipes me down with alcohol swabs to satisfy my inner germaphobe before administering my favorite poison (Botox, not actual poison, though let's be real, it kind of is). She's precise without being in a rush, presses on the injection sites to reduce any instant sting, and hasn't hit a nerve (figuratively or literally) once. Best of all? A couple weeks later, my forehead is smoother than a baby's bottom, without that frozen "NPC in a video game" look. If you're in Toledo and want to keep your facial expressions (but not your frown lines) in check, Leslie is the best.

An absolute nightmare. Kim left the biopsies open taking months to heal. The wounds look like she…read moretook a scoop out of my skin, at least an inch deep. No sutures. At $40 a visit, the follow up wound checks, debrieding and dressing supplies add up. As does the time off work for the appointment. Not to mention vacations with missed experiences.

Absolutely awful patient service . I had an appointment…read moreawhile back and called to cancel (timely) due to an crucial appointment at the Cleveland clinic , called back to schedule and was told i was a "no show" and unable to go to there clinic. Jessica is who I spoke to on the phone and she was extremely rude, I was transferred to an "office manager" and was then hung up on. I totally understand no shows, ect but this was canceled timely , names written down and all. Bottom line nobody should be spoke to the way I was today . Hopefully the staff can get some training and do better in the future.

Great service! The staff and stylists are great at their craft and always a wonderful atmosphere! I…read morefeel beautiful every time I leave.

I recently went to Serenity for the first (and only)time and was very rudely treated by a stylist…read more She did not seem to be interested in anything I told her as to how I would like my hair styled or any input. She took a lengthy phone call while she was working on me. And after I mentioned I was not really pleased with my hairdo, she told me she did not me as a client. I have been with my current stylist for many years and am only changing bc she is retiring. I was appalled at the treatment I received!

I found Janna on IG about a year ago after needing to do something about my skin. I have never…read morereally had bad skin, but felt like it was dull, occasional breakouts and discolored. Let's just say that Janna has totally TRANSFORMED my face. I have alternated between different facials for the last year and also started using some recommended products. I can't say enough about how awesome my face is now. We are going to start doing some peels and I am looking forward to retexturing my skin. I highly highly recommend Janna. You will not be disappointed. If I could give her 10 stars I would

Oooookay let me just tell you how much I miss this woman!!!! She did my skin for years in Denver,…read morenever have I ever had such a relaxing wonderful experience! I was fortunate enough to be nearby her on business (ok, an hour away!) but I made the trek to see her new spot and it's so fantastic!! Janna is just the best!!!

I prepaid for a surgical consultation in 2024. I never ended getting the surgical consultation due…read moreto personal emergency. I never booked an appointment or took up an appointment slot, just paid for an appointment to be scheduled. To this day I have yet to receive a refund for my 300$ consultation I never received. They are also completely unresponsive to my emails...

THE best place for breast augmentation. Hands down. The staff is so nice and make you feel…read morecomfortable. They give you detailed instructions on what to expect and explain everything.

Beauty Bar is conveniently located on Central Avenue. I love that it has apothecary in the name…read more The people are pleasant, the space is nice, and they offer a wide variety of services. Today I received a facial, lat month a pedicure, and previously a massage.

First time here. I will not be going back. I guess I expected something more elevated especially…read morefor twice the price on a pedicure. Was supposed to be a 60 minute service and it ended up being somewhere between 45 and 50. She had to keep redoing my one toe. One point it wasn't covered properly. But then while waiting for it to dry it got a little neck in it. No dryers for your toenails here. It was nice and quiet on a Saturday. I guess I just expected something more. A more elegant experience. Being a SPA expected a different kind of dress from the employees more professional. Just not my vibe at all! My tech was very nice though.