Negative review Specifically in regards to recent experience with new dentist Dr. Mustafa. Otherwise my family has positive opinions of all staff including: Dr. Randa, hygienists, assistants & admin, with only minor inconveniences due to some cancelled /rescheduled / delayed appointments by Altima Russell - a few were last min after I'd already kept kids home from school.
However, I am compelled to caution others after my 9 yr old son was seen post cleaning (Annick who is amazing!) by Dr. Mustafa who informed me that my son had 4 cavities which needed to be filled. I confirmed insurance coverage & scrambled to fit them in before the new year. Upon visit Sat for 1 of 2 sessions to complete work, was told by our regular dentist that son had NO cavities & were sent on our way with apologies for the mistake.
ESTIMATE FOR THE FILLINGS WAS $726, ... I inquired with the office manager as to how it was possible for a dentist to mistakenly "misdiagnose" & recommend not 1, but *4* non-existent cavities be filled?!?! I was told that every dentist diagnoses differently, and that some may take a "wait and see" approach. However our trusted dentist never indicated there was anything to "wait and see" about. She stated my son "did not have any cavities."
I can't help but be skeptical & suspicious, especially as 1st dentist did not confirm via x-ray -- Thank goodness for some ethics there in not irradiating my child needlessly! (Or perhaps it was simply because nothing would've shown up) But what would've happened had she actually been there to complete the work herself? ... If you are a parent or a patient without good insurance coverage, definitely get a 2nd opinion before you pay out of pocket for Dr. Mustafa to go fiddling around in your mouth. Or maybe just request another dentist. read more