Glen responded quickly to my original call and was on site fast and found the issue, which was in a…read moredifferent unit. He was attempting to fix an earlier request and couldn't get in because of the lock. We arranged a time to meet for me to let him in. Changed the lock, fixed my problem and was very polite and helpful.

Glen with maintenance is wonderful - always responsive and friendly and the entire staff has been…read moregreat since I moved in a few months ago. It's quiet and the grounds are well kept and I'm loving it so far.

I can no longer recommend living here…read more I have lived at West 8th for almost a year and had zero problems. I was very happy with the complex and living in building 2. However, recently there has been a change in management along with a new parking system that has made things significantly more difficult. Prior to this change, we never had any issues finding parking close to our apartment. Additionally, this is now the third management change since I moved in. For context, I am paying over $3,000 per month to live here, and this situation is far below what I would expect at that price point. The new system appears to have been poorly implemented. From what I understand, some 2-bedroom apartments with four occupants were allowed four parking spaces, when they should have been limited to two. Meanwhile, in my case, I should have been eligible for two spots but was initially given none. I reached out to both Parkade (the third-party parking service) and the leasing office. The only solution offered was a spot located a significant distance from my apartment, and this was only after I was asked to pay extra for garage parking, which I declined. Additionally, my wife is six months pregnant and making her walk long distances with groceries and daily items due to a mismanaged parking rollout is unacceptable. I don't expect that this situation will improve once we have a newborn to manage. Up until about two weeks ago, I would have recommended this complex without hesitation. Unfortunately, I can no longer do so and would advise others to look elsewhere if they have the option.

I would not advise anyone to choose this complex since the big management companies took over. I…read morehave lived here almost 2 years and wanted to stay longer but they have increased rent severely in a short time as well as restricting previous amenities such as free parking and maintenance wait times. There is also no one to discuss these issues with as the front office has been empty almost every time I try to go by since the acquisition. I am moving out once my lease ends and I advise anyone who is thinking of moving here to look elsewhere!

The manager, Connie, and her entire team are AMAZING! I cannot think of anywhere else I have lived…read morewhere the people in the front office actually care about the people who live there like this crew. The customer service. The events. The communication. I have been spoiled by the people and property, and it feels amazing, especially in this day and age. I don't leave a lot of positive reviews, because the world seems to have forgotten how to care for one another. But my goodness, if this team doesn't prove that theory wrong. 10/10 across the board!

DO NOT give them your information, my Credit Score was hit 100 points when applying and it appears…read morethey're not refunding my security deposit. I'll edit this when my "refundable" deposit is returned.

Garage was flooded and I couldn't use it. They still charged me to park in a garage I couldn't use…read more They will nickel amd dime you, especially Sean Turner.

On Wednesday January 16, 2019 my apartment was entered WITHOUT notice by Camden and the door was…read moreleft UNLOCKED with the lights and TV on. I called 911 and three sheriffs responded at 11pm. They could not find signs of forced entry, so they advised me to leave until the apartment could be secured. I spent the next thee hours packing all of my valuables and headed to my office to sleep on the floor. The next morning I learned that Camden staff had entered without proper notice and without leaving any notice that they were there. I also had cash stolen. The manager refused to put me in contact with upper management, I think to cover this up. I asked to have my rent prorated since I lost use of the apartment, but they refused. Another manager came - Samar - who was no different, saying "Please know, per your lease, we are permitted to enter your home with notice." EXCEPT NO NOTICE WAS GIVEN. Samar, then said "Because I am not able to confirm that the door was left unlocked, I am merely addressing the entry of your unit. I truly understand your concerns Anne. I promise your comfort is important to us, which is why we are doing our best to accommodate your requests." REALLY?! They should have listened to the 911 call! Why would I lie about finding my apartment unlocked?!?!?! Who would want to spend hours clearing out valuables, and then arrive at your office at 3am to sleep for just 4 hours ON THE FLOOR? There is now yet another manager - Reagon - who said in an email "We acknowledge that there was an error in the communication that was sent for preventative maintenance. However, per your lease agreement, whether we entered on Wednesday, 1/16/19 or Thursday, 1/17/19, we did provide a 24-hour notice... We did not leave your door unlocked or take any items from your apartment. As outlined in your lease agreement, we are not responsible for any inconvenience or discomfort due to entry of your apartment home and therefore, we will not offer any abatement of rent." Even now, the managers continue to call me a lier. Reagon has no first hand knowledge of whether my door was left unlocked. IT WAS LEFT UNLOCKED. PLEASE AVOID THIS PLACE. If you do choose to live here, you need a security system to protect yourself against the staff that will come into your apartment whenever they please and take your possessions.

Review Let's start…read moreout with the pros: the views are stunning and the grounds at the complex are pretty as well. In the summer there are so many birds it is a treat. Lisa and Victoria are also a plus, they are easy to talk to, they are professional, and they actually seem to care. Thanks ladies! The cons: The neighbors- College Kids-and I do mean kids, they are about as polite as you'd expect 18-21 year olds to be. You are living with a bunch of college kids who throw parties, blast their car stereos right outside your apartment windows. One morning I woke up to find that the neighbors above me puked over their balcony onto mine, sick. Fighting- the walls are thin here and I will get to that later. There is constant fighting in these units, not your normal fighting but violent fighting. You can call the cops and you can tell the office, nothing will change. Be prepared for any relaxing moment to be ruined by couples or roommates who can't have a mature conversation. It seems like several times a month cops are patrolling these properties. Destruction of property- I witnessed, called the police, and let the office know about a resident who intentionally broke the windows of another car, and guess what? That person still resides at these apartments to this day. Watch out for an guy who drives a black Tesla. Feels safe right? The Units Themselves- The walls- run, run as fast as you can from this complex. You can literally hear your neighbors : burp, pee, sneeze, fart, and you can hear all of their personal conversations. I really do not believe these walls are insulated at all. So imagine how loud parties are or music is if you can hear your neighbor take a dump? Dumpsters- listen to my warning, do you rent an end unit unless you want your bedroom window to be right above the dumpsters. It is rancid in the summertime. Imagine the charming smell of dog poop and garbage wafting into your apartment all day. Such a treat. Another special thing about living near the dumpster is the sound of someone throwing away their trash at 1am...not just your day to day trash but furniture as well. The Show Unit- I encourage everyone thinking about renting here to ask to see the unit they are actually renting. Each unit is different and is likely in much worse shape than their show unit. Not all of the units are upgraded or remodeled, and some are flat out run down and dingy. The Carpet- ask them to install new carpet if they haven't. The cleaners they use do a poor job. I had my carpet cleaned twice and when I walk around it still turned my feet black. The bathtubs- they paint them with what I am sure is acceptable paint to use on bathtubs. However you can't properly clean or scrub your bathtub without removing the paint coating. In order for them to fix it they will tell you that you and your pet(s) will need to be out of the unit for several hours. The laundry room- it's a hot mess, machines are usually broken or don't work expect to pay for your laundry to be done twice. Office Communication- the office staff will send short condescending text reminders about all the things that they feel the entire community is doing wrong. In the same breath the will turn off the water with zero communication beforehand 100% of the time. The poop, my gawd the poop- there is dog poop everywhere, be prepared to step in it. Super rad little experience. The smoke- smokers are in abundance and they smoke in their units too, pay attention to all the yellow blinds. Because of how the vents work you will smell the smoke in your unit. Hot Water- it will go out a couple times a year. Oh oh oh the new paint job- they sprayed over 50+ swallows nests instead of removing them, I guess you can consider that contemporary art, very classy. Don't let the outside fool you, the units are still run down on the inside. Maintenance Crew- they aren't the brightest or the most considerate. They will all congregate and talk loudly outside your window early in the morning. I watched one put a dishwasher on top of their golf cart and proceed to drive away without it being tied down, it fell off onto the concrete. Lastly- wild life will get stuck in your walls and depending on who you talk to they will remove the poor creature or they will leave it there. That about sums up my journey with Summit View Village. Cheers and happy trails should you choose to live here.

This place, especially the management (Jenni Vester), does not even deserve one star. DO NOT LIVE…read moreHERE. They almost killed my dog and then tried making me pay for it. They neglected to tell me of a fire within the building before moving in and I suffered from smoke inhalation which resulted in my dog getting sick on the carpet. I should not have had to pay for the ENTIRE carpet in the complex to get replaced. And I shouldn't have had to pay expensive vet bills because of poor living conditions. It is appalling that a complex would claim that unit was livable. All the finishes needed to be REPLACED to reduce this smoke contaminate before anyone moved in. Or these "simple" ozone solutions, as management mentioned AFTER I moved out, should have been, at the very least, offered when I brought up the initial complaints. Smoke inhalation was not just "unpleasant", as management stated in an email (wouldn't even talk to me on the phone about this issue), it was a threat towards my health and my pets health. I hope no future residents or pets become sick from this management's neglect to address poor living conditions, and then having the residents pay for it.

The community is clean and great. The units have been updated for the times. And the people here…read moreare great! The office had been extremely helpful with answering our questions and taking care of us.

Lived here for a little over 4 years and any issues (which weren't many over the years) were…read morehandled promptly and with ease. Paying rent and communications were easy. Definitely appreciated the fact that they didn't try to take of advantage of renters with huge rent hikes when renewal time came around. Always felt like they cared about their renters. Leah in the office always took excellent care of any particular question or need. Truly appreciated her and the maintenance gentleman. Would certainly recommend

Kayla went way above and beyond to help me get out of a horrible situation and into an apartment…read morehere at Fox Hill. I am forever grateful! I have been here for about 1.5 years now and I love it! Kayla really cares about this community and it shows! Shes made improvements to the dog park, community BBQ area, and hosts community get togethers. Its the people here that make Fox Hill so great! I have made several friends and truly enjoy living here. I cant go without giving a huge shout out to our maintenance guys! It's no secret these apartments are older and from time to time need a little help! Our maintenance team is on top of their game! Quick to respond, nice, and get the job done right. Thank you!

1-Star Review - Fox Hill Apartments (Kayla & Management)…read more I would give zero stars if I could. I originally left a positive review when we first moved in, but I've since removed it due to serious health and safety concerns. We were placed above a known chain-smoker and drug user, despite clearly communicating we have children and severe health sensitivities. It took months of complaints before they finally moved us, even though they knew how dangerous the situation was. We asked multiple times if there was any mold in the unit, and were told "no." In reality, they had painted over mold damage. We later discovered visible signs of water damage and mold under the kitchen sink and around the bathroom. I have mold allergies, and my children and even our dog became seriously sick after moving in. Now, Fox Hill Apartments is refusing to return our $2,700, even though we clearly explained our medical sensitivities and gave them every opportunity to make it right. They have shown no empathy--only interest in our money. This experience has been emotionally, physically, and financially devastating. I am currently pursuing legal action and filing complaints with the city and health department. Please stay far away from this property, especially the unit directly above the office on the top floor. Unless they've done heavy cosmetic cover-up again, you'll smell mold immediately. Don't be fooled by friendliness at the office; once you're in, it's a completely different story. If you or your family have allergies, asthma, or chemical sensitivities, this is NOT a safe place to live. the law is to fix the mold look up dummies.

Allison is awesome. great place! had to get in fast because of an issue with our house. great…read morecustomer service and she eliminated our stress! god bless her.

They don't even deserve a star. They say they're gonna do something and they never do it. You…read morecalled the office you leave messages they never call back very very lazy front staff. They show you the model which is really nice and but you don't see it. I went there yesterday to go look into my new apartment that I wouldn't let an animal stay in there. It's stunk the carpet was old. The deck is on the fourth floor. It's fallen off the side. it's all rotted. I want the system out of a time that someone gets very hurt. The front security door was broken. Didn't have no security. The glass was dirty. The floors are dirty the steps going down into the building of the original steps from 5060 years ago no maintenance. The apartment stunk the building stunk so bad I couldn't. I had to wash my hands as soon as I got out of there, the deck is a big concern. The cupboards were hip. They came up to my hip, the cupboards they just nailed up some new cupboards that came to my midsize, came to my stomach. The top is the original tub from 1948 old old tub old old place dirty dirty dirty nothings new in it don't go by the model. Don't go by the model and make sure you see the apartment they're giving you before you sign the lease. I signed the lease and now I thought I was gonna get something like the model no way it's the biggest dump I've ever been in. Don't don't go there. It's dangerous for children. I don't even know. I never got a tour. They just brought me to look at the new apartment the model apartment it's nothing like that. Nothing like that. It's the worst complex I've ever been shown or I can't live there and you can't have your kids there either. It's dangerous with those decks. They're all rotted four or 5 inches all around the sides and in the apartments are so small. They're like half the model I could go on and on and on, but the front door is broken so don't think you're gonna be in a secure building and it's filthy rotten dirty don't do it. I wouldn't. I don't even wanna give them a star. They don't even deserve a star.don't rent there it's awful .they won't give me my money back - they told me the apt was habitol . I would not let any human being step on that deck if they came to visit me the decks of rotted in the side of the building they're rotten.

The maintenance team is very responsive and highly efficient. They got to the root of the problem…read moreand fixed it. They kept the workspace clean and were highly professional. Overall a great experience!

Daxter did a great job clearing a bathroom sink for us today. It took only five minute.read more

The staff that you have here always do a great job. I haven't had to put too many work orders in,…read morebut when I have, it is completed very quickly. It's a nice place to live.

Just moved in and had two small issues that needed to be handled by Epoque's maintenance guru, Lee…read more Both issues were dealt with quickly. No fuss, no muss.