I have used Kozik for many years and recommend them to my friends they are always prompt and come…read morein and get the job done . we had an emergency at my Mom's house and they came right away many years ago we had a major problem and Kozik was there right away and fixed the problem and did not leave until it was right I will always use Kozik

From the owner: Are you in need of professional plumbing services? Kozik Plumbing Heating & Cooling is a…read morefamily-owned and operated company that has been providing you with quality plumbing services since 1985.

When it rains it pours. Why do things break down during tax season when despite promises, I owe…read more Anyway the first thing to go out unexpectedly was the grinder pump. Discovered that when I took a bath and ran the dishwasher only to see brown ( not that kind) water coming up from the basement drain. Fox came out the next day and fixed that problem. Next, our Lowe's water softener stopped working after 20 years. I am research oriented so I had a few possibilities from carefully reading through reputable ratings. The Lowe's Whirlpool is good enough to outlive me but Fox's one is much much better and will definitely outlive me. Lowe's does not install but recommends plumbers. So again, I am researching, knowing that these plumbers are independent from Lowes and that bothers me. My neighbor is a plumber but he overcharges and isnt very good. Lowe's recommended plumbers have consistently low ratings in areas that are concerning. I don't expect perfect reviews because anyone in business is bound to have a few dissatisfied customers. So Lowe's is out. I need a good plumber. FOX is consistently recommended by those in the know. I felt Jeff, who took care of both problems, gave us good recommendations for our home and our usage. I decided for the slight difference in price to go to the larger unit. I am sure I paid more than I would have at Lowes with installation. But I have better product. FOX did not quote the unit separate from the labor. My understanding is most of the cost of a water softener is the installation. I have peace of mind that our water softener was correctly installed by a company that will remain in business and should something go wrong they will make it right.

I selected a 1 star rating because of the customer service when you call. The lady answering the…read morephone is very very rude and immediately gets attitude. The guys who fixed our boilers were GREAT!! But sadly, we will be going with another company because of this ladies attitude. They really should think about replacing her before they lose more customers!

I agree with all of the positive reviewers. Jacob is reliable, a hard worker, and very reasonable…read morewith his charges. He is very customer service oriented and honest in his work. I highly recommend Jacob for your plumbing needs. He is very considerate with charging someone for his expertise, and also is a very nice guy. His work for us included replacing a toilet, ring, etc. as the toilet was leaking due to a blockage in the pipe. He had to use an auger and then as the blockage was deeper in the pipe, he had another machine he used. He did extra work, but only charged the price he quoted.

I found XCEL through I project I created on Yelp for help with my garbage disposal which had…read morestopped working. I chose them because he answered promptly and gave me a quote for the project before asking me my address. He also did not spam me with calls and texts like some of the others did. When he came by my place, Jacob was kind and professional. He identified the problem quickly and made a plan to replace the disposal. I also had him look at the seal on another sink which was not what I called him out for. He did so willingly and was able to complete the repair. He charged an extremely reasonable price for both jobs and I didn't feel like I was being taken advantage of. It has been a few weeks and the sink and disposal are better than ever. Definitely recommend and would call him out again in the future.

I called on Tuesday needing a non emergency plumbing repair and they scheduled me for Thursday…read moremorning. I received a call from Ron that they had a schedule change and could come Wednesday morning. Upon arrival very professional. After investigating the repair needed Ron informed me of what they were going to do and the materials being used. While working on my repair my nieghbor had a repair need and they fixed their repair while here. Outstanding service. Thank yo

From the owner: RonJon Plumbing is a family-owned and operated plumbing company serving Central Ohio. We believe in…read moreanswering the phone, showing up when we say we will, and treating every customer and property with respect. Whether we're helping a homeowner with a simple repair, supporting a property manager with tenant maintenance, or completing a large commercial project, we focus on clear communication, quality workmanship, and doing the job right the first time. Our team is licensed, insured, continually training, and committed to building long-term relationships through honest service and dependable results.

I have no issues with the service or the tech that performed the service. Tech was professional and…read moreknew what he was doing. The cost however was outrageous. $649$ for 30 minutes to clear the drain was just ridiculous! I feel like I was mugged. If they would have told me the pricing over the phone when I scheduled, I would have told them to forget it. They will not give you pricing when you make the appointment. I waited 3 hours for the tech to arrive.

Riley did an amazing job. He came 2 hours after I made the initial call. I had a sink that was…read moreclogged and needed it fixed immediately. He was here about an hour and 15 minutes and totally fixed our problem. He gave us some ideas and insight on our plumbing. He was super friendly. I would highly recommend him and would use his services in the future.

I left a message for Jason yesterday to see if he could do some minor work... stuck water valves…read more(main and for water heater)... he called back pretty quickly, came right out, got the valves freed up. Came back out here first thing this morning for some other work... took about 30 minutes to do the job! I WILL call him again for more of our plumbing needs!

I was referred to Zoom Drain by Transit and Flow for jetting and a camera inspection after a…read morebasement backup issue. The technician told me he could not get past 45 feet of line and suggested there was a collapsed pipe in my yard. I was verbally quoted a repair in the $6,000-$18,000 range. Before committing to a repair of that size, I obtained a second opinion. The second plumbing company cleared a blockage and provided video confirmation that there was no collapse or structural damage. Based on the major misdiagnosis, I requested a refund under their advertised 100% satisfaction guarantee. Communication was slow, and I was made to feel like the video proof I provided from the second company was insufficient (even though it was time stamped, dated, and I shared the invoice summary). I initially received only a partial refund. After multiple follow-ups and escalation to ownership, I was ultimately refunded in full. I'm sharing this so others (especially first time homeowners) understand the importance of getting a second opinion before approving major excavation or high-cost repairs. While the final outcome was a full refund, it required time and persistence to resolve.

Plumbing Service on 8/2/2025…read more I am writing to formally express my dissatisfaction with the plumbing service I received from Zoom Drain on August 2, 2025. I contacted your company for three issues: 1. A clogged drain in my walk-in tub 2. A replacement for the tub's drain stopper 3. A small leak under the kitchen sink I was told there would be a $200+ service charge--regardless of whether any work was completed. That should have been my first red flag. When the technician, Eric, arrived, it quickly became clear that he did not know what he was doing. Not only did he fail to resolve any of the issues, but he also managed to make the situation worse. As for the simple task of replacing a drain stopper, I was told it would require an entirely separate visit. Seriously? This is unacceptable. I paid for a service and received nothing of value in return. There was no resolution, no professionalism, and certainly no reason to justify the cost. I trusted your company to provide reliable service, but this experience has felt like nothing short of a scam. I will be sharing my experience publicly so others can avoid the same mistake. Use this company at your own risk.

Thanks for coming back on a Sunday to put the finishing touches on my door! If I need additional…read morework ill call Tom again!!

Tom, answered my call right away. Came out the same day to put in and plum a new kitchen sink…read more Friendly and honest. I highly recommend.