We recently called Crabtree for help with a garage door repair. our experience was terrible. we…read moreneeded a new spring for a broken one and had decided to replace both springs. The technician demanded cash ($300) to get the needed springs. We should have ended the deal right then. He returned the next day and installed the springs and collected another$300 via credit card. The door was working but making a terrible noise. he said he could fix that for more money. We declined. Today the side of the door that did not have a problem is totally torn apart and the door doesn't work at all. We suspect the wrong springs were used and have called another company to fix the mess.

I don't even want to write it all out but I do want to be clear. The reviews for a car mechanic do…read morenot apply to the garage door company that this page is actually for. The short is we got a total runaround and after nearly a week they cancelled. The phone sometimes redirects you to a different company in California that has no idea what Crabtree is. I think Yelp probably should take down the reviews for a mechanic because this company is getting a lot of stars that they aren't earning.

I have heard of so many horror stories when it comes to garage door repair in this town. When my…read moreneighbor had garage door issues, she told me about how fantastic Kelly's was. Glad she did! Two months later my door came off the tracks. I called the number on the Kelly's website, and the cell's voicemail directed me to call their office number. The gentleman on the phone, who they call "Crusty", was super helpful. He asked what the issue was, and told me a maximum amount of money I should expect to pay, which was far lower than I thought it would be. The next day, Kelly showed up to look at my door. He got it back on the tracks, but had to order a new main spring for the door, which was going to take less than a week with their parts arriving on a Tuesday. He would not take a check until after the parts came in and were installed. Sure enough, Tuesday morning at 8:24am, Kelly calls me to tell me the parts are in and he should be at my home in one hour. Wow. He arrived, installed the parts and the door works great. The cost was about half as much as Crusty quoted me, which was a nice surprise. I also ordered the weather seal to go around the outside of my door. Once again, the price is a fraction of what I thought it would cost and he won't accept payment until it is installed. He will install this next week and send me an invoice! Do business with this company, you won't be disappointed.

Our garage door was squealing really loudly and I thought it was the wheels. They came out and…read morelooked at me saying "you're not the guy who was here last time." I had to laugh and said we had bought the house 18 months ago. He heard it and said it was actually the cable rubbing on the track, he lubed it up and no more squeal! He also adjusted it so it goes up and down better. AND there was no charge since "he really didn't do anything." I will be calling again if and when my door needs service.

Requested a service with details regarding our broken garage door. I was contacted within 24 hours…read morewith a date and time that they could would be on site. The cost of the repair was reasonable. The technicians that came out was thorough and service was fast.

From the owner: Your home town Garage Door Service company!read more

I called this morning after the torsion spring in my Chamberlain Overhead Door Opener went out…read moreafter 17 years of faithful service. Stillwater sent Derrick out a few hours later. He was friendly, polite and very efficient. He replaced the spring quickly; lubricated all the moving parts, and gave me (per the owner) a very reasonable price. The door works perfectly again, and I am thrilled with Stillwater! Valerie Janard

My garage door spring broke yesterday morning and I could not get the door open. I had an…read moreappointment in 90 minutes, which I was pretty sure I would now miss. Stillwater had a technician to my house with 20 minutes and fixed the springs very quickly. He did a great job. I reconmend Stillwater to whomever needs garage door work.

If I could give this Business O stars I would. I had a technician come out today to fix my garage…read more It was not lifting. I didn't know what was wrong with it. My appointment was between 1-3. He calls at 9am. No biggie. I left a key with my neighbor. Technican tells me on the phone what the problem is and was not sure if he had parts. Did not quote me price at all. He calls back to tell me he fixed the problem and it's $450 dollars. Girl in the office won't provide an invoice.I'm heated. It's more to this story but beware. Stay aware from this company. Very bad way to do business.

Their tech came to my home to fix my doors and decided that my pets that have their own air…read moreconditioned area, food and plenty access to water, are groomed monthly, and receive monthly flea, tick, and heart meds- in my garage were living in inhumane conditions and called the city of Tallahassee to investigate. The city not only did not find any violations, but concluded that they liked that they had their own air condition in these hot times. Allied, please tell your employees to mind their business. We will never use your services again and customers, think twice about using them if you don't want them in your business. Oh, and yeah they fixed our broken garage door after Allied installed them two years ago, yes two years.