Building our home with Turner & Son was an extremely disappointing experience from start to finish…read more If they had a tagline, it would be: "We never do things right the first time." The level of disorganization and incompetence we encountered was astonishing. Turner & Son does not use traditional blueprints; everything is done electronically, which meant trades were working off their phones. Our foundation was poured incorrectly, causing major issues with plumbing and everything that followed. Whenever we pointed out mistakes, the project manager repeatedly told us, "We'll fix it at finals," which only created more work and frustration for the trades who had to return multiple times--problems that could have been avoided if addressed immediately. Once the building process started, we met Tim Turner only once--on the day the house was staked out. Throughout the entire build, he returned just one phone call and continually insisted his "team" was handling things, even though they clearly weren't. The project manager was unresponsive, dismissive, and lacked the knowledge needed to manage a custom build. We were often treated as if we didn't understand the process, despite my husband being an engineer with more building knowledge than the PM demonstrated. For a company that advertises custom homes, the selection options were shockingly limited. We later learned they only offer items available through a consortium, meaning they are not truly a custom builder despite how they market themselves. We ended up purchasing many fixtures ourselves. We were also told not to speak to the trades directly, but doing so was the only way issues were resolved quickly. Many tradespeople expressed their own frustrations with Turner & Son's processes, which aligned with our experience. The number of mistakes that had to be corrected could fill a book. While the final home is beautiful, the process was unnecessarily stressful and exhausting. We now tell anyone considering Turner & Son to avoid them entirely. We've also spoken with other homeowners who had similar experiences, and some shared that their negative reviews were removed. If I could give them an F minus, I would. Do yourself a favor and look elsewhere for a builder.

Updated Review - Originally Posted on Google in April 2025, and Removed Without Explanation…read more This is the second time I am posting this review of Turner & Son Homes. My original review that was submitted on Google in April 2025, was removed from the platform without any notification or explanation. Because I believe in transparency and the right of consumers to share honest experiences, I am reposting on Yelp. I have also submitted a copy of this review, along with the date of reposting, to the Oklahoma Attorney General's Office for documentation. I regret hiring Turner & Son Homes and cannot recommend them. We paid nearly $700,000 for what turned out to be poor craftsmanship, unprofessional behavior, and terrible communication. I left a negative review on Turner & Son's Facebook page during the first week of April 2025. Another customer commented, sharing that they were experiencing many of the same problems. When I revisited the page on April 11, my review--and all other reviews--had been removed. Turner & Son had disabled the ability to leave reviews altogether. If a builder hides negative feedback instead of addressing it, that should be a serious red flag. Craftsmanship Issues: The interior paint job was unacceptable--uneven coverage, sloppy caulking, overspray, drips, and texture issues. Despite repeated complaints, it was never fixed. I paid $34K out of pocket to have it redone by a professional. Even Turner's own subcontractor commented on how bad it looked. Flooring was also a mess. LVP was improperly glued, corners were poorly trimmed, and sand left under the flooring made it awkward to walk on. After I complained, the PM said he would not quality check the flooring install while it was being done. Because he would not be there, I spent another $2,400 to fix it. Communication Problems: Our project manager was often unresponsive, slow to reply, and, at times, adversarial. For example, when the flooring was damaged during installation, the PM asked us to take pictures while he was on vacation--even though the floors were covered in plywood and butcher paper. I asked for help; none was sent. No Access to Trades: Turner prohibits homeowners from talking directly to tradespeople. With the PM rarely onsite, this caused delays and allowed poor-quality work to go unchecked. Promises to "make it right" often made things worse. Disrespect and Safety Concerns: On one occasion, I asked the painters to use tape to protect adjacent walls while working on the stair railing. They had already damaged the railing by sanding off the wood grain, requiring replacement. Instead of addressing the issue, the painters called the PM, who threatened to stop all work unless we filtered all complaints through him after they caused damage. The tone was disrespectful, and my concerns were clearly unwelcome. I reported this to the BBB. Mr. Turner responded by citing second-hand reports that I had "berated subcontractors." For context: the painters in question were extremely young (possibly 20-21 years old) and clearly not seasoned professionals. Out of desperation, I reached out to the realtor who sold us the land--and who had recommended Turner & Son--she contacted Tim Turner. The very next day, the PM arrived to replace several ruined railing posts. It took more than two months for Turner & Son to send someone to fix the upstairs railing that was not secure. My young children were not allowed to go upstairs during this time unassisted due to the risk of injury and falling. This negligence speaks volumes. Other Issues: Uneven flooring with visible dips Trash piles still in the yard after 6+ weeks of occupancy Update - In June, 2025, the exterior stone was replaced ($13,500 out of pocket) because it was so beginning to fall off the house, very uneven and not stacked flush. The trade who installed the new stone said that there were many spots that were lacking mortar, causing the stone to fall off. As a recently retired Colonel in the U.S. Air Force, I believe I have a fair sense of character and competency. I'm not writing this review out of spite--I simply want to warn others. A quality builder should take pride in their work, hold their trades accountable, and respond respectfully to client concerns. Turner & Son did none of these things. I told Tim Turner directly that I regretted hiring his company. He said nothing.

Grant at Perry House Plans can design your dream home. When our family decided to rebuild, our…read morefriends recommended Grant to help us come up with a design plan. He is very knowledgeable, friendly and patient. Grant also has a dog that he brings to work everyday. I highly recommend calling Grant at Perry House Plans if you or anyone is in the market to design or resign your home.

From the owner: Welcome to Perry House Plans…read more Since 1959, we have serviced this great area with affordable, high-quality housing and rebuilds. When it comes to construction in general, we at Perry House Plans can do it all. From inception to installation, our team of professional designers will see to it that the vision of your dream house becomes a reality. We specialize in custom homes and remodels for commercial and residential properties. We believe in providing dream-come-true housing at wholesale prices. You can rest assured that you will always receive a product you love and your bank account will too. Give us a call for your complimentary consultation.

Steve Shuert designed a dream home for our family of 12. He is an brilliant architect that…read morecaptured the design of our home to make it functional and aesthetically pleasing for our family. From the first interaction it was clear that Steve took time to listen carefully about the unique things we needed for our home - specifically an open design that would give us a single open space for living room, dining room and kitchen, lots of bedrooms to accommodate our 10 kids, lots of storage and several spaces to allow us to let the kids play inside and have a space to home school them. He met us at the lot for our new house and tried to incorporate the strengths of the lot and highlight them with the design of the house (lots of windows in the common areas to give us an unobstructed view of the forest surrounding us). We filled out a list of specifications for the house and an idea of how we wanted the house laid out and within a few weeks he had the first draft with a room layout of the house. Even by the first draft it was clear he had taken time to listen to our needs and already it was 90% how we wanted it. We made some minor suggestions and by the second draft the layout was perfect. We had created several picture collections on Houzz and Pinterest of design elements or house styles we liked for Steve to get ideas from and when he came up with the first elevation drawings of the house it was perfect. It captured our love for Craftsman homes and the unique details of that style. Our initial design included a basement and nanny quarters but after considering the added costs we decided to forgo those elements and again Steve had revisions to the architectural plans back to us in a few days with the changes we needed made. We would highly recommend Steve Shuert for any type of architectural project you might need designed. He is highly competent, works efficiently, listens to his clients while providing architectural suggestions to enhance the home and we could not have been happier with the final design we got from Steve. Architects like Steve are hard to find and we are so glad our builder, Mike Cusack, recommended him to work on the design of our home. We could not have been more pleased with the end result.

From the owner: Steve Shuert Residental Design is an Sherman, Texas-based custom residential design firm. Selling &…read moredesigning house plans with a "Texas Style". Specializing in Modern Farmhouse, Old World, Ranch, and Texas Hill Country custom homes. Designs range from small distinctive lake houses to large exemplary estate homes.

I was very impressed with the service I received from Firefly this morning. I had a wall of…read moreappliances that caused a breaker to switch off. They came and located the problem and had me up and running in just a few minutes. They didn't charge me for the service call even though I offered to pay. I highly recommend this company and consider them my choice for any future needs.

When I first moved to Tulsa, I used yelp for everything like I had in Denver in Paris to find the…read morebest of the best. That approach does not work in Tulsa which is not really a yelping town. Finally after having three electricians come out and bumble around doing a half assed job, I finally went to google and found that Firefly Electricians was the highest rated for the area and called him out for the problem that nobody else seem to be able to fix. Randy came out and had everything fixed and explained what he did, which he did very thoroughly and methodically, in about two hours for less than $200. I have high confidence that this will work. Firefly is my new electrician. Stop searching now!

Best realtor known to mankind! She goes above and beyond for her clients. I have never had anybody…read morework harder to sell a house. She is a go getter and you can count on her at all times. The pictures of our home were just beautiful. So professional... and she even helped us stage our house. Her expertise and connections are top notch! Heather had open houses and a broker's party with snacks and refreshments that she personally provided. She thinks of everything! We trust her a million percent. She has become a life long friend- she just wiggles her way into your house... and then your heart forever!

From the owner: Do you have dreams of owning a home, downsizing or upgrading? Do you need to sell and need a true…read morepro to manage all the details with integrity? Dreams are the reason I do what I do and they are my specialty! Your dreams are important to me! I am here to create a roadmap for success in achieving those dreams. From charting the course to managing the journey, my goal is to get you there! With more than 20 plus years' experience managing and executing plans and dreams for others, rest assured you have come to the right place! Turning Dreams into Keys in Oklahoma! Fourth Gen Oklahoman, Wife of 19 years and Mom of Two Amazing Kids and a Crazy Dog Multi Million Dollar Producer; Residential: Luxury to First Time Buyers National & Local Association of Realtors, Tulsa Home Builders Association Veteran of the United States Marine Corps Meals on Wheels Volunteer, & PTA Volunteer, Past HOA Board Member