I went in to have them help me replace a pump seal. They told me that they don't do that And never…read moredid. I told him yes that they have helped before. The assistant manager didn't even know how to find the seal I needed The store was total chaos. Merchandise was everywhere I was very disappointed in how they have let it go It use to be a nice store I will not shop there anymore

When you walk in you are greeted with a smile and immediately how can I help you. The other pool…read moreplaces in Fort Smith will treat you dumb and make you feel dumber. The way the Staff at Leslie's breaks down the instructions and step by step of how to do "X" to your pool is just amazing. Highly recommend them not only because of their outstanding customer service but their competitive prices.

Great service and on time. I recommend them very much and they did a great job. Thry do quality…read morework.

From the owner: I offer weekly, bi weekly or monthly pool maintenance. I also do opening and closing,chemical sales…read moreand drain and cleans.

They do an excellent job with our chimney cleaning each year and always have so many beautiful…read morestoves when we have come by the store to pick up supplies. Services are priced well and everyone we've spoken with has been so kind and helpful!

These guys are great. Went in last week and they knew exactly what I needed and it was instock…read more Will continue to do business at Hearth and pool. Will recommend these guys to everyone I know. Thank you Bailey.

I wanted a quote to replace my in-ground vinyl pool liner. I spoke with Brenda who told me Anthony…read morewould contact me to get pool measurements. Anthony called and said he would be at my house at 4PM... at 5:30 he still hadn't shown so I texted him... he said he couldn't make it and rescheduled for 4PM two days later. Again, no show and didn't even bother to call. Stood up TWICE! They apparently do not want/need my business. The other 2 pool companies did call and showed up when they said they would. My new pool liner will soon be installed... but not by Luther Stem!

We've had 2 pools built in Fort Smit over the last 6 years. Luther is head and shoulders above…read morecompetition. Customer service has been nothing short of amazing.

Pool was delivered quick. Communication wasn't so great and install had some issues. The manager…read moredid follow up and offer to send someone out to bring supplies. I understand they are contractors but the Installation was a headache and left a mess I'm still cleaning up.

Very poor communication skills ,had to constantly follow up for any progress. When they did show up…read morethey only worked maybe 4 to 5 hours. They would tell me they would be here at 8 and show up maybe 11:30 or noon. Each weekend I would have to pick up trash they left scattered in the back yard , my dog got one of the screws left laying around in his paw. What should've took 2 to 3 weeks turned into 10. I do understand weather delays, but there were plenty of days where they just did not show up to work. Overall, what should've been a good experience they were able to ruin

Called Burris out due to a leak that was causing my water bill to sky rocket. I was told my house…read moreneeded all new plumbing. We now have a renter in said home that is now having issues with leaking in the bathroom due to a busted pipe. We have waited over 3 months for him to come out to fix it, with over 3+ times of him confirming he will be out only for him to not show. Apparently he's too busy for returnin customers, so I'd find someone else to use.

My meeting the people behind the Burris Plumbing name was by happenstance; however, through a…read moreseries of events, it became obvious that it was meant to be. The worn out faucets in two of our tub/showers needed replacing & William went above & beyond. If you're looking for a professional plumber to take care of you, I highly recommend them!!!