Excellent staff and Doctor! We have been coming here for many years and all of our fur babies have…read morebeen well taken care of. Highly recommend!

I have gone to Blue Oak (Dr. Mary Allen) when I lived here 10 years ago and now that I'm back she…read moreis the only Vet. I will use. She and the staff are kind, understanding and efficient and I highly recommend them.

They were great took us in early for ear infection thanks Autumn !!!…read moreI will going back

We arrived on time to our vet appointment to establish care for 3 dogs and 2 cats. The intake went…read morewell until we were told the animals would be examined out of our presence. We had not even met the vet and were expected to hand over our fur babies to a complete stranger. We asked if the exams and shots could be done in the room for intake as it had all the amenities already including a sharps disposal container. It was explained that they have everything needed in the back. The tech then asked for Maize so she could get her Rabies shot, it was Clarice that needed the Rabies shot not Maize. This was too concerning to let this vet clinic be in charge of our fur babies health. The only good thing is the clinic refunded our deposit.

I needed to visit the clinic today for my Maltese's due his inability to…read more Place weight on his back leg, and other issues that were taken care Of. My dog had full body X-rays which included the legs and the heart for prior heart mur mur diagnosis. He was seen by Dr Mitchell Dial Great Dr. He covered everything. I was completely satisfied with the Visit. Thank you, Dr Dial for your complete service, it's a good feeling When you know your pet has received excellent care.

Brought my dog in for a routine yearly visit where he was presenting a lame paw. The Dr on duty…read morechecked him over and performed the rest of the visit with the tests required to get prescribed medication. the Doctor prescribed some anti-inflammatory medicine and sent us home. Now two days later, much to my surprise, the clinic called me to check on my dog and how he was getting along. Never had service like this ever.. Kudos

Dr. Perano took his time checking out my mare - doesn't resort to the easy/quick answer and then…read moreexplained everything to me so I could understand where we stood. He gave clear and achievable instructions on how to continue treatment. I would highly recommend him. Very knowledgeable, patient, kind, and responsive.

Great vet. Cannot say enough great things. He has taken care of my pigs for 10 years. Always…read morewilling to come out.

My female dog needed the surgical services of Dr. Whitman. Dr. Whitman was extremely skilled and…read morethe surgery went well without any post surgery problems. Dr. Whitman is very personable. He explained the surgical procedure and answered all my questions. Dr. Whitman has a great smile that helps put any of my concerns away. The staff of Acorn Hills Animal Center are top marks. Each of them took their time with me and were very supportive. The staff were very good at post surgery support. They called me many times to check in on my dog's recovery and answered any questions or concerns. Special call out to Taco, the Acorn's Office mascot. Taco hangs out in any where he wants, but sometimes he's in the front office greeting guests, jumping on laps and asking to be petted. I highly recommend Acorn Hills Animal Center for any of your pet's needs.

Dr. Alison and staff took amazing care of my newest rescue/foster Baby B. She was dropped off to…read moreme and needed vet care immediately as she was very young and pregnant. She was treated like a little princess and is doing amazing. Highly recommended as always. Dr. Alison also took care of many of our previous dogs. She was incredibly helpful with my Spudz McKenzie when she was diagnosed with osteosarcoma. Thank you Dr.Alison and staff, we are so grateful you are here for our pets.

Finding a vet you feel safe to drop your entire heart off can be tough... but I would drive 45…read moreminutes everyday for the care my pets receive here yes it's a small office but I have never felt so safe leaving my kittens somewhere Meeting them in distress, when my late cat was very ill, they took such good care of him, it was the only thing, during that time, that I can look back on with positivity A couple years later I've adopted new kittens, and from past experiences, there first vet visit is usually terrifying for them.. but this time it felt different. As we returned for the second visit to get boosters, they didn't make a peep in the car on the way there or in the office, they almost seemed excited to come back! at first I felt pride for there good behavior, but then I realized, it was most likely the care they received here Thank you guys for making what is usually, a difficult day that much easier for us the vet doesn't always have to be scary

I had a very disappointing and frustrating experience at Shenandoah Valley Veterinary Clinic…read more I was charged over $400 for what they described as an "extended exam," which included two radiology images totaling $197. While that already felt excessive, the real issue occurred at checkout. On the back wall, there was a sign advertising a promotion: purchase a $100 gift card for $85. When my bill came to $409, I asked if I could purchase gift cards and apply them toward my bill, as many businesses allow. I initially asked about purchasing three gift cards, and the staff member went to check with the veterinarian. She returned and said it was approved. When I realized my bill was closer to $400 and asked about purchasing a fourth gift card, the situation suddenly changed. After realizing I was using the gift cards to reduce the cost of my bill, the veterinarian reversed course and stated that gift cards could not be used the same day they were purchased and would only be valid "tomorrow." This restriction was never stated on the sign and had not been communicated earlier. When the veterinarian came out to speak with me, the very first thing she said was, "I'm not going to sit here and argue with you," despite the fact that there had been no argument at that point. Her tone was immediately hostile and escalated the situation unnecessarily. She then stated that the gift cards were intended for someone to purchase for someone else, not to be used toward services I was actively paying for. When I questioned how that differed from any other business offering gift cards, she refused to sell them to me, stating she believed I was using them inappropriately. Shortly after, another staff member claimed the promotion had ended on December 25th and that the gift cards were no longer valid. However, the sign in the office simply stated "December" with no end date. After I pointed this out, the sign was taken down. When I said I would purchase the gift cards and return the following day, I was then told by the veterinarian that if I did not pay in full that day and take my dog home immediately, I would be considered to be relinquishing my dog to the clinic. That statement was alarming, inappropriate, and felt like a threat. I paid the full amount to avoid further escalation and took my dog home. However, this experience felt misleading, unprofessional, and dishonest. Changing policies mid-transaction, removing signage when questioned, and speaking to a client in a hostile manner--especially while discussing billing--are unacceptable. I am sharing this experience so others can make an informed decision before seeking care here.

I've heard about this vet for the last four years. Ironically I'd end up becoming an employee. WOW!…read moreDr. Mary E. Allen is outstanding! She is so sincere, she is a walking encyclopedia and has a heart of gold. The staff is wonderful both in the front reception and in the back treatment area. It does get very busy and sometimes it takes a good amount of patience but it's worth the wait. Highly recommend.

Knowlegable and experienced. Spends time with the pet's owner and explains thoroughly. I know my…read morepets are in the best hands.

Doctors are great staff is awesome great environment too be at and they do good on giving lion…read morecut hair cuts on cats we like going there.