I called AT&T Rewards Center today since I received an AT&T rewards Visa card for $100 and due to…read moresome mailing issues with our home address, by the time I got the possession of this Rewards VISA Card, the Card was already expired and I couldn't activate/use my $100 rewards Visa Card. So, I called AT&T Rewards Center to issue me a new card and they told me that they will not reissue me another card since it was my fault to not use the card. I have been an AT&T customer since 2007 and this is ridiculous from AT&T to make a loyal older customer upset about just $100 and AT&T will lose a loyal customer starting today for sure. I will make sure to post this same negative review about AT&T on all social media platforms so that others are also aware of how RIDICULOUS AT&T's customer service is.

From the owner: AT&T is an Internet service provider in Saint Clairsville with broadband Internet services to…read moreconnect your home to high-speed Internet so you can surf and find all your favorite things online. In select locations, we also offer AT&T Fiber which powers our fastest Internet speeds. But we're not just about Internet. We offer all kinds of products and services to connect people to what they love. Because we're a world leader in communications, media and entertainment, and technology, we can create some of the best entertainment and communication experiences in the world. We're a TV service provider with products that include satellite TV (DIRECTV services and DIRECTV packages), streaming television with DIRECTV NOW, and fiber-optic-based U-verse TV service. Our wireless phone offerings include devices like cellphones and tablets; wireless plans for data, talk, and text; accessories for smartphones; wearables like smartwatches; and other connected devices. Shop online or visit an AT&T store to learn more about all we have to offer you.

My house is a 4 bedroom 2 bath. One bedroom is literally empty (future nursery), and the other is a…read moreguestroom that almost never gets used (read: clean). My house needed a deep cleaning (which to me means ceiling fans to baseboards), and I wanted the windows cleaned. We told the owner not to do picture frames or the basement. He quoted my husband $180 (plus 10 bucks tax, mind you.) There is NO WAY we got $180 worth of work done. The windows were not even touched. There are very obvious water stains right above the sink where I water plants on the windowsill. The ceiling fan in the kitchen is filthy, like they sucked the dust off with a vacuum attachment but didn't wipe the blades off. These are the kind of nitty-gritty details that made me hire a service. It's things I don't want to have to do myself. When my husband told the owner the windows weren't done, his excuse was that windows are a whole extra service, and that included in the $180 would be a "spot clean" of the windows. First, this was NOT explained during the pre-service walkthrough. We specifically asked for window cleaning! Second, who ever heard of "spot-cleaning" windows? Third, even if we'd agreed to that idea, there are OBVIOUS water stains. I'm leaving a one-star review because this situation is very black and white to me. Either $180 saves me from having to spend my off-time cleaning my house, or it doesn't. And it didn't. Sad, because there aren't very many cleaning services in the OV. And I guess Top Notch knows that.

I got a quote on major cleaning and was told what would be done . In the walk through everything…read morelooked good . Later I got stuff from the top of kitchen cabinets and could tell they had not been clean . The top of pantry in bathroom had two inch dust on it and the basket . You know when something has not been cleaned the month before . I called Austin he said it should have been done and would send a crew out to clean . Then he changed his mind since it was so long ago he wouldn't do it . What happen to 100 percent satisfaction.I had a regular cleaning done and complained about it . Don't waste your money on Top Notch . I spent good money not to have professional work done!