She lied to us, told us she put $1000 down to lock in our rate. Spoke to many in the industry and…read morethey all said same thing, this is not common practice, not normal, never told me this was needed to put money down for us to lock in a rate prior to paperwork being submitted, complete dishonesty. She obviously uses pressure tactics to try to get customers. We ended up getting 2.625% from HPI in Rohnert Park. She said wasn't an option. for someone SOOO experienced in the industry you would think she would be more knowledgeable and not use these dishonest tactics to land customers. I will never recommend nor will I lie or hold back, I'll tell everyone my experience to make sure everyone knows the quality of person / company you are dealing with. You choose your integrity, and some choose greed over integrity.

Paula Reinhold helped us refi to a fantastic 15 year fixed-rate…read more Paula is a pleasure to work with. She is a top performer, but still is always available to talk with. Even with how many refinances are happening right now, she always picks up her phone and answers her email promptly. Paula pulled off an amazing refinance for us. We already had a decent 20 year fixed rate. She did a cost-break analysis months earlier if the rates were to trend down for the future. Low and behold, there was a rate drop and we received the call... go time! We locked in a rate -0.75% lower than our current rate and closed on time. Fantastic experience and would recommend her to everyone. She has amazing VA programs now, as well as refinances and first time homebuyer preparation.

This review has been a long time coming! I worked with Jenn beginning about a month and a half ago…read more The experience was amazing. I first got in contact by referral a friend of mine recommended Loan Depot, and when I put in my Application Jenn was the one to call. She was the first person I talked to about my dream of home ownership and she was there telling me it was possible. Now for some context we're sitting right after the height of a global pandemic, I'm thankful to be working and thankful that I'd saved enough to even consider buying a home but Jenn she really drove it home. After a quick call she told me what I was capable of doing and in California it meant a lot. During this time she was flexible, easy to get a hold of and constantly in touch every step of the way. I feel that we both learned together during the process as I added my fiance to the loan she efficiently went through the steps of making it happen. My Fiance and I put in offers on two houses, I felt like my pre-approval from Jenn gave me weight, the second one was locked and she put in every effort to make sure my fiance and I got the home we loved. I wont lie and say the process wasn't stressful, our first home and all. But with the confidence and quick thinking of Jenn we were able to close on time and fund right when we needed to. Jenn is a consummate people person. She's accessible and reliable and most of all she tells the truth through the process. She had my best interests at heart during the whole way. I'd Highly recommend her to any one looking for a home loan. She'll open up doors for you and guide you to the end like no one else. Thank you Jenn For being there for us and making a stressful process accessible and hopeful! I Look back on the whole thing with fond memories and look forward to being a customer for life!

We're so grateful to have Jenn's help as we refinanced twice with her! She's extremely…read moreknowledgeable and personable- a great combo. She patiently walked us through the pros and cons of the process, and I have lots of respect for her professional opinion.

5 stars! Kristi Taylor helped us buy our first home! As first-time home buyers, we were full of…read morequestions, doubt, excitement, confusion, you name it! She navigated us through the entire process. She knows her business well and is full of joy and energy while doing it. I recommend her to anyone buying or selling. Thank you Kristi! ~The Breen's

I felt very bullied by Kristi. Taylor. All smiles when we were buying a house but when it came to…read moreselling my condo I really don't think she thought it was worth her time. I felt she was very greedy and locked a moral compass on some of her dealings and things she said to me She had me sign the contract with her but then did a bait and switch and put most of it off on her assistant who did not have as much experience I had to clean my own condo after each showing muddy, floors chocolate, on the stove Pee in the toilets. She also had me be the go between between myself and the HOA which was her job since I was paying her. I felt coerced into doing it or else my place wasn't going to sell and she knew that. She knew I was putting in new blinds and painting late on Friday night even though they had no intention of doing an open house the next Saturday and she hid that from me. Then was indignant when I asked her about it. She would call me late at night but then told me to keep my phone calls to business hours. I have bought and sold five houses including this one and I have never had someone charge me full price then have me do the work. This was the worst experience I could have ever had. Choose very very carefully this kind of stuff cost me a lot of money as my property sat and I had to pull it off the market then put it back on the market which cost me a lot of money. Look elsewhere

We began working with Emily three and half years before we found a house. She patiently took me to…read moresee houses every few months as I found something that might match our extremely specific criteria without complaint. I often told her that it was highly unlikely that we would actually ever move. She never pushed me to reconsider houses I had dismissed, but was always willing to let me reconsider if I needed to. She only pushed me to seriously consider why I continued to look at other houses and what I needed from my current house that I/we weren't getting. Quite unexpectedly, we found a house and had to frantically get our house onto the market for a concurrent sale (a prospect we had conveniently ignored b/c we were never really going to move). Emily helped us manage 3 very stressful months of this process. She helped with whatever we needed from information on the real estate market to gold pens to touch up wallpaper in our bath room. Emily truly cares about her clients on the buying and selling side and tries to find what they really want and help them get it (even when that is to stay in the house they are in).

I'm watching Emily work with my home buying client and am really impressed and delighted on her…read morecommunication excellence, professionalism, and expertise in guiding my financing client through the home buying process. She doesn't push the client to properties that the client is not interested in, she is patient and caring without being mushy. I'd want her representing me in a home purchase.

I want everyone to know how much I enjoyed working with Danielle Willis recently in selling my…read moreparents' home. She exhibited a very positive, can-do attitude, and was very diligent in marketing the property. She made sure that all the forms and issues were resolved, particularly involving the transfer of the loan on the solar roof. As a former real estate investor, I was impressed by her knowledge about the forms I had to fill out and sign. The transaction was completed in pretty short order, and I attribute this to her marketing efforts and her ongoing, tireless communication with all the potential buyers. I'm extremely grateful I chose to work with her.

The Queen of Sonoma County Real Estate. You wont find better. She can make anything happen. She…read morehas a wealth of knowledge, she is super smart, she thinks outside the box. She alleviates your stress. I bought one, I sold one and I am about to buy again and sell another.

Carole is a phenomenal realtor and gave us well beyond what we could have ever expected. She…read moreguided us through the process with incredible energy, knowledge, honesty, and support, while never pressuring us. Carole is a true professional, a good person, and we feel immensely grateful to have had the privilege to work with her.

We could not have asked for a more kind, thoughtful and professional agent. Carole genuinely cares…read moreabout her client's interests and their lives too. With her help, we were able to purchase our first home and I can honestly say that it was a fun process! She listened to what we wanted and found a way to make it happen. Carole is incredibly knowledgible and familiar with the industry and we are always excited to share our stories about her and recommend her as much as we possible to people we know. She connected us with all the right people to make the entire process smooth, easy and enjoyable. We would never use another agent!

Karen is a wonderful person which makes her a wonderful realtor with lots of knowledge and great…read moreservice

Karen is the perfect realtor! She is so knowledgable, savvy, and fun to work with. I felt…read moresupported by her the entire time. She went beyond her job requirements. I was working out of town during the sale of my property so she took care of meeting inspectors, and buying things the house needed such as a light fixture at Home Depot. She also had my home expertly staged by a professional stager! I highly recommend Karen for a smooth sale of your property.

I worked alongside Donna for a transaction in Petaluma. We had difficulty getting access to the…read morehome and she stopped what she was doing and drove 45 minutes to help us get in. She absolutely did not have to do this but it just highlights the type of person she is. I am tremendously grateful for her professionalism, communication, and dedication.

I found Donna via online search, and I struck gold. My family and I were going through a difficult…read moresituation dealing with my sick dad , and selling his home . All this while from a different state than my dads home was . Donna and Joe went up and beyond the call of duty . The helped me line up house cleaning, wind cleaning, yard maintenance, gutter cleaning and more . I met with 2 other realtors that wanted to list my dads home almost $100k less than Donna and Joe listed it for . 1 open house and we had 4 offers , 3 over asking and 2 all cash . We closed in less than 10 days . She and Joe are just amazing at their craft !