My husband and I had the pleasure of working with Elise on the refinance of two properties. I don't…read morehave much to say about the process, but so much about how wonderful Elise was! The whole process was quick and easy on our end, and we were invited to her beautiful home to do all the signing, where we were treated as family. Our two kids were entertained by the dogs, and. life-sized Santa was a witness! It is clear Elise is "in it" to help people. I recently reached out to Elise for advise on what type of financing product would fit a need that developed with out home. Elise very kindly responded with places other than her I could go to for a product that would best fit our needs. I appreciated the honesty and time she gave in that situation. In addition to your mortgage needs, Elise is also a talented gardener and shares a plant bulb or two as well as advice! You've made a friend in the community after working with Elise.

"If anyone can do it, Elise Groves can do it." That's what one of our friends told us when we were…read moreat a point of wanting to refinance our home several years ago. Wow, were they right. Interest rates had fallen and we wanted to lower our mortgage payment and take some money our for home improvements. Elise did the work and was able to get our refi done smoothly. When the interest rates went down even more a year or so later, we did so again. Robin and I heartily recommend working with Elise Groves for your mortgage needs. We intend to come back to her for any future mortgages!

We highly recommend GTG Financial! Glenn was friendly,…read morerelatable, professional, informative, and patient with us every time we came back requesting another scenario. He helped guide us through the entire home buying process, and was even present for our final walk through and signing in case we had any final questions. He has even left an open door policy, allowing us to reach out with any questions moving forward. He provided more guidance than I expected going into this crazy process. Highly recommend!

If you're reading this, congratulations, you just found the best mortgage professional in the…read morebusiness in Elise Groves, and her company GTG Financial (and her son Glen who is also on the GTG team). Before buying our first home recently, my Wife and I had never met or heard of Elise. We had just chosen our realtor, who raved about Elise for not only her incredible expertise, but her fun and easy-going approach to mortgage, something that terrifies most people (I know it did us). We took her advice, and we were immediately at ease with Elise's advice, demeanor, and overall approach to helping us get in our first home. Elise did all the work, and I do mean all of it. She also presented to us a wide array of mortgage options, and let me tell you, we were lost. Worry not though, when you have Elise on your side! Elise started by making a personalized video for us to watch and discuss in privacy, which outlines the options and the pros/cons of each. Once we had watched and discussed it 100 times, we had countless phone calls and a few in-person meetings with Elise before we ultimately committed to our choice. I kid you not, Elise's guidance resulted in us with a rate far better than we expected, and a lender credit of almost $20k based on the package we chose, which was thanks to her guidance! Neither of those would have happened without Elise! We also had some complexity with a probate issue related to the purchase, something Elise EASILY navigated and ensured we didn't need a 3rd party advisor for those issues, Elise knows everything there is to know about financing and helped us tremendously. Quite frankly though, that's not even the best reason to choose Elise for your mortgage needs. Elise is a kind and caring person, but also FUN! Be prepared to laugh during the good times of buying a home, be assured during the stressful times, and you can bet she'll celebrate with you when you finally sign! Most of Elise's clients also become her friends, and she will be there for you long after you've signed your loan papers. I always pictured signing mortgage papers in a wood paneled office, with people in suits hovering over me, waiting until I signed to exhale. When we signed, we were invited to Elise's home, in that beautiful, resort like backyard to sign and toast champagne. We all (Elise included) yelled "yay" and clapped as we signed, Elise was truly our biggest supporter and advocate right up the minute we signed to buy our first home. Best of all, she has certainly remained so after we purchased, to answer questions about property taxes, payments, etc. Now that we're in our home (and in love with it) I don't gain anything by leaving this review, but I hope you do. If you're looking to buy your 10th home, Elise is your gal because she has the experience, connections, and brilliance to facilitate lending for any size transaction, for the most experienced home buyer. OR, if you're like we were, terrified first-time homeowners who were only pretending to know what the heck was going on, Elise is also your gal, as her kindness, patience and knowledge will keep you at ease through the entire process and beyond. See? There's a reason I call Elise the best mortgage broker in the business, it's because she is. I think this picture of me, my Wife and Elise, taken the moment we signed says it all!

Scott Sheldon was so personable. The whole office had great service and I got a great rate. I would…read moremost definitely use them again.

Scott and his team are the ONLY lender we will work with. We were so happy and impressed with the…read moreservice we got in 2020 for our first house, we had no one else we wanted to reach out to for my sister's house. I wish I could tell you just how much work they did for us, but it would be 20 pages long! Everyday I had contact with someone if not Scott by text, call, or email. There was never guessing where we were with the loan process. There was never a phone call or email from me, not answered by them. If I had a question or needed extra info, I got it. I didn't feel like I was a burden to them when I would reach out. Sometimes, you can tell when you have made one to many calls or you sent one to many emails, we never felt this from Scott, Desiree or any of his team members! You will not be disappointed with working with New American and Scott!

Maureen is incredibly knowledgeable and took us through the process beautifully. We had thought the…read moreprocess would be difficult and time consuming , and it wasn't. We were thrilled that she made everything so simple for us. Maureen is trustworthy and responsive, and we highly recommend her!

My husband and I went through the reverse mortgage process with Maureen recently. I took a SRJC…read moreclass that she taught in the spring and was impressed with her ability to explain complex financial procedures and her knowledge of the topic. She coached us through all the things we had to do. Everything went smoothly and was actually a very pleasant experience. I would recommend her to anyone who is interested in a reverse mortgage.

Josefina had ZERO communication skills. after my initial call to get more information about about…read morethe buyers in regards to to an offer I received she dodged all my calls, emails and text messages. after extending escrow 4 times we were finally told they could not get the loan. The lack of communication was ridiculous and I would never recommend anyone to use this lender or company!

Was referred to this company (specifically Josefina Reynoso) by my older sister. I was in the…read moremarket of purchasing my very first home and I had such a horrible experience with my lender that buying my first home will always be a time where I was so dissatisfied with using this group. Josefina was fairly communicative in the beginning and was able to find me a lender (only one apparently), which I was happy about. I found a home and was excited to purchase it and was going through the roller coaster of escrow and closing. There are so many times where we (my agent and myself) were told that we would be closing this day or that day or surly this week. Closing took a lot longer than it needed to be and the communication between Josefina and myself became so bad. I was hoping my experience with buying my first home would be pleasant but man was I wrong about this one. You go through the emotions of excitement, anxiety, etc. For example, if you tell me you plan to have everything ready for close for a friday and call me to see if I had wire the money on thursday (which I did immediately, since we were in closing) but end up closing the following week on a Wednesday shows that you were just trying to make sure yall got paid. I get it, its business but in all businesses, customer service and satisfaction should be a priority. I will likely never use this lender again. Youd think they would ever do a follow up after they helped you buy your home? Nah no way and to be honest I would rather not hear from them again. 2 stars because in the end I did buy a home (right thats what matters at the end of the day). Have I would of known this was going to happen like this, I would of definitely waited and found another lender.

This is probably the worst company i have ever encountered, They guaranteed a loan said no closing…read morecosts after months said oh we cant get it approved. Now we need a big down payment and 20 grand for closing. I almost lost my deal i had a option that i had to close on time. in the last hour they came up with a hard money loan at 12 percent. fin thiefs I went across the street to redwood credit union and closed within thirty days at 4 percent. They will lie right to your face and if you can not afford a lawyer get away with it.

I had a great experience with this company! I bought a house in 2010 through Priority. Bodhi, the…read moreVP was my agent and loan officer. He could not have been more helpful. On day one he let me know what to expect with the process of buying my first home. He totally held my hand through the whole thing. If he was unable to get back to me quickly for any reason he had his assistant Marcy, or Felicia call me. We closed the loan on time despite a few surprises on my credit report that I thought I had previously dealt with. I got a great house at a great rate. I recommend them to everyone I know. Three years later in early 2013 interest rates dropped to rediculously low levels. they were able to refinance me into a 30 year fixed at 3.25% The out of pocket expense was minimal and the refi saved me tens of thousands throughout the life of the loan. I neglected to mention that my sister in law is in the business. I had her analyze the closing documents before signing. She was a little put out that I didn't go with her company, but admitted that she could not have gotten me a better deal. Thank you Priority Lending!

The best. After a divorce I needed to refinance my home or…read morerisk loosing it after 20 yrs. the first two lenders were unable to secure the financing (I don't think they wanted to work that hard) and having sold my interest in a family business I technically wasn't working yet this house meant the world to my four children and the loss would have been more than we could take as a family. George and his team cared, he secured the loan and provided a cushion that was desperately needed. I can't say enough, and for me there is no other lender.

I've used George for several transactions over the last 5-10 years, including my primary mortgage…read moreon my current house. Went to him as a referral from a friend that does a large number of somewhat complicated real estate transactions as his business. I have nothing but positive things to say about every single experience I've had here. George knows this business inside and out. He will walk you through your options with the big picture in mind to get you into the absolute best position on your mortgage. Staff is friendly, follow up to any question is quick and on point. Would never use any other business in Sonoma County except them to handle my mortgage.

Paula Reinhold was the best! We've done business with her before and she remembered our…read morepreferences. Even though she cautioned our re-finance would take a long time, she and her team moved things along at an efficient and orderly clip. I can't imagine doing business with anyone else. She made our re-fi painless!

I like Bill Barnett at Stearns Lending. My husband likes Bill, too. My father-in-law, my…read moremother-in-law, my neighbors, my husband's co-worker Steve, and Steve's mom--everybody likes Bill. Bill is just a very likeable guy. All that being said, what you want in a mortgage broker isn't likeability, though that doesn't hurt. What you want is somebody who knows the market, will be honest with you about what you can afford, will let you know when it's a good time to refinance and tell you frankly when it isn't, and is readily accessible by phone and email. You want somebody you can trust as you enter into probably the largest purchase of your life. Bill has been all those things for us through a home purchase and multiple refinances--plus he runs a truly local business. And crunches numbers with alacrity!