I have been living here a little over a year now, and WestPark Plaza has always gone above and…read morebeyond! I know that I can call them for any issue and I will receive help that same day. I am truly grateful to everyone who makes this such an amazing place to live

Best apartment complex for students in Chico. My experience was better in every way compared to on…read morecampus housing. The staff are very helpful and hard-working. The complex is well maintained and I appreciate the events they throw at the end of the semester. Highly recommend.

I both lived at and worked for this apartment complex years back and it was a great experience. The…read moreapartments were nicely done (newly remodeled) and very clean, maintenance was prompt, the grounds are beautiful with many mature trees, parking was easy, they have 2 pools, a hot tub, tennis courts, a gym and an entertainment room that you can rent out for events. The complex is very quiet as well. This was by far my favorite place to live in all of my years of renting.

Nice place to live. Landscape is done weekly! Porches equipped with bbqs and it stays very quiet!read more

Great so far! My…read moreunit was sparkling clean at move-in, and the complex is very well-kept and quiet, apart from a little highway noise in the units closest to Highway 32. The on site management is pleasant and seems genuinely interested in the tenants' happiness. The construction seems quite recent, as if this was about the last of Chico's growth before new housing development took a break. Located right on the edge of Chico, it's lovely at night. You can easily see the stars to the south and the east, away from all the city lights. The floor plans are spacious, including an abundance of kitchen space and storage. The bathrooms are larger than many San Francisco bedrooms. There's a full-sized washer and dryer in each unit, which beats small capacity combined units or having to use shared facilities. Being quiet, and well-maintained, this definitely isn't a party spot for the CSUC students. I expect some faculty and serious students live here, however. The manager was very upfront about expectations for maintaining a nice atmosphere and talked about her willingness to quickly intercede if there are noise or other problems. I'll definitely take that over passive management; some other places would let a place slowly go to pieces if residents aren't actively complaining. The parking situation is good. There is one reserved, covered spot for each unit, and there's an additional pool of common parking for visitors or second cars. I can see one of the lots from my bathroom window, and I've rarely seen it near full except once when pieces of the lot were closed for repaving. The heat is gas, which is a good money saver over some other area apartments. Electric rates are high in PG&E areas, so gas saves $$$. For geeks: Comcast has DOCSIS 3.0 here, so you can sign up for 250+ megabit internet if you're feeling spendy. AT&T is usually 4 or 5 bars. Verizon and Sprint are usually full bars out here. T-Mobile often falls back to 3G. There's plenty of good food available for delivery in the area, but most guys have trouble finding this apartment complex the first time. Plan an extra wait for the taxi, if you use that. I'm a big city transplant and I'm accustomed to not having a car, but that seems almost unheard of around here. Plan to need an auto or a good bicycle. Update after about 6 years: Rent increases have been very reasonable, perhaps reflecting that other new rental construction has begun in the city. There have been few things that needed fixing, but the maintenance staff attended to it the very same day. I've yet to have a negative experience with a neighbor or any of the staff. I got a couple cats from the shelter and didn't get any grief about adding pets to my lease, and they even put up a "We've got warm hearts for cold noses" sign out front to express that pets are welcome. Tip: I usually notice a sign out front advertising some rental special or other, so be sure to ask about any current offers instead of taking whatever's listed online.

Horrible place to live, they got my last review taken down. The management is degrading and…read morebelittling, and the maintenance man Skip is very invasive of personal space. The manager Sandy is extremely rude, and very unresponsive. Everything in the apartments is on the verge of breaking. Do yourself a favor and Skip out on this place

Our Chico State student lived at Creekside during the 2022/2023 school year. She was lucky enough…read moreto get one of the upgraded units with wood vinyl flooring - which really helped with keeping things clean. We really liked that the community was gated as well-- car was there and no break in issues. Also I couldn't believe how responsive the owner, Todd, was with us. He answered my many (many) questions via email and phone promptly -- even providing his cell to me for texting. Our child really liked living there -- and the pool, too. Our group took the move out checklist seriously and we got the full deposit returned as well.

Our daughter lived at Creekside for her sophomore year at Chico State…read more Communication from management from the start was excellent. Information from the manager was detailed, thorough, timely and very helpful. Online payments were easy. Issues were minimal and handled quickly. The apartment was large, clean and well maintained. The grounds were also well maintained and I felt like my daughter was safe there. I highly recommend this apartment complex for students.

The apartment itself is gorgeous, however since Dean has left the property there hasn't been a…read moresteady Resident Manager around. I honestly don't know who is managing this place since. If I call with a question or maintenance need, I almost never get a call back. If someone enters my apartment to fix something, they no longer leave you a note letting you know someone has been there to fix the problem, so I am left wondering if the problem has been resolved. Rent has been increased each year since living here. The first increase wasn't terrible. This year it's going up $100. That's too much. Especially in these times where people are still trying to find places to house them. I feel I should also mention the shootings that have happened on and behind the property. One resulting in a bullet ricocheting off a neighbors car and going down our hallway. One time where a person was actually shot behind our fence! Overall I love the neighbors and events they put on, but with the safety concerns and rent increases, this isn't the place for my family.

Wonderful management, very attentive,fixes problems right away. And I mean every time there was a…read moreproblem. This place makes everyone feel important. Very wonderful apartment too. No problems with hearing sounds either through walls. Water pressure is great. We were very happy here and we're coming back because the other apartment we moved to to save money wasn't worth it for all we've lost. We love LASSEN VILLA!!!!

My partner and I have lived here for a year so far. It's been an excellent experience…read more All onsite staff has been friendly, accommodating, and professional. Maintenance is exceptionally quick to address any tickets we've submitted for support. The grounds are kept very clean and landscaped. Amenities are kept clean and in good condition, making them easy to use. Lots of well groomed areas to walk our dog and allow her space to use the bathroom. Overall we have loved living here and will be sad when it's time to move!

I've lived at Willow Oaks since they first opened five years ago. Excellent management, very…read moreresponsive. Tenants are respectful and quiet.

Me and my fiancée have lived her for almost three years and we have had only some issue, but no…read moreissue couldn't be solved with the help of Heather and Dillon! When I have any questions or need anything they are only a text message away! They respond fast and solve the problem even faster! I honestly wouldn't be in this apartment complex if they weren't the ones running it.

I loved living here, it was really close to the school and downtown and the office is always super…read morehelpful!

This is already the third inspection notice I've received this year, totaling four days so far…read morewhere I've had to rearrange my schedule while working from home. Since appointments aren't offered, there's no flexibility, and it feels like little consideration is given to the inconvenience this causes tenants. While I understand and appreciate the importance of inspections for safety purposes, the repeated disruptions are beginning to significantly affect my work. I would consider moving to avoid this ongoing issue, but unfortunately, the cost makes that option difficult at the moment.

Zip, Zero, Nada, No stars at all. In my top 5 worst experiences I've ever had at a supposed…read more"luxury" apartment community. I found this property online & I never got to actually tour the unit or the property because I was moving from Southern Cali, had I toured first I would have never moved in. One of the main reasons I chose this community is because they advertised they are 100% NON-SMOKING INSIDE, OUTSIDE & ANYWHERE ON SITE. Fast forward to my move-in... Two nights into my lease & I smell a strong cigarette odor. So strong in fact, it was as if someone was smoking in my apartment. I then realized it was coming from the vent in the bedroom. A day later it smelled as if someone was smoking weed in my living room, again, coming from the ceiling vent (aka HVAC). I emailed & called the office the day after & when I complained about cigarette & weed smoke coming through the HVAC permeating my living area, management gaslighted me & stated "It's most likely someone's food burning in the kitchen."  LOL. Yeah, because burnt food smells like cigarettes & weed. They said, "It can't be coming through the HVAC, that's not possible". However, it was BLOWING INTO MY UNIT FROM THE VENT so yeah, couldn't possibly be via the HVAC. All they provided were excuses & lame reasoning to avoid doing their job & GETTING TO THE BOTTOM OF WHO WAS SMOKING IN THEIR APT -or- who was smoking around the apartment buildings. The lease clearly states there is "no tolerance for smoking" however, management allows it, knows about it, & does NOTHING to stop it. LAZY. Straight L.A.Z.Y.  Things you should know that they don't advertise on their website: There are cig butts all over the place, they DO allow smoking, dog crap all over the place, dog piss on the buildings (yup, really) so it smells just like downtown SF in some areas of the property (specifically the entryways). There's a "resident lounge" however, it's only open during business hours & closed on the weekends. Who the hell is going to hang out in there during business hours?? Most people are AT WORK during business hours which makes the main area of the clubhouse USELESS since it's locked up at 5pm AND on the weekends. The seating area around the pool is always a mess, the cushions are on the ground instead of on the seats, there are dog poo bags missing at the dog stations half the time, the dog bath area has zero water flowing to it randomly, they don't do background checks on incoming residents which allows a plethora of less than desirable people to live there, (I didn't realize this until after I moved in). I lived next to a drug dealer, AWESOME! He had customers running up & down the staircase every half hour, they'd smoke out, the customer would leave, then another customer would come pounding up the stairs, knock, go inside, slam the door closed... It went on like this for the ENTIRE 4 miserable months I lived there. I figured out that was where the weed odor came from every day/night.    These things should be noted as well -The construction is crap, I could hear my neighbor going pee if I happened to be in my bathroom when he was in his. From my unit, I could clearly hear his dog howling all day then, when he came home, constant yelling/fighting going on between a man & woman- SCARY to have to hear on a regular basis to say the least. -The washer/dryers are a joke. When they operate they make a clanking sound so loud that I thought someone was knocking at my door. Additionally, when neighboring units do their laundry, I could hear their machines clanking from MY apartment. Super- F'ing ANNOYING. Lastly, the management nickels & dimes the residents to death. Believe it or not, they charge for hot water, cold water, a base fee for "use of water", amount of water, AND heating the water. Yes, I'm serious, literally ALL 5 things. I don't even know how that's legal but they squeeze as much money out of the residents as they can. The obvious major issue I had was the lack of rectification when I made them aware of the smoking issue (repeatedly) when they were supposed to be a NON- SMOKING property. They passed the buck onto the after-hours security company however the security company is not allowed to enter units so they could not confirm the issue of the terrible smell of cigs & pot in my unit. I complained so much they finally let me break the lease with zero penalties. Not to be nice, but to get me out of their hair. The longer I lived in that sh!t box, the longer they'd have to deal with me riding their a$$es to DO THEIR JOB. Super expensive & Super Not Worth It, just a solid disappointment. If you want to live around felons, enjoy piles of dog poo, like inhaling 2nd hand smoke from cigs & weed, enjoy noisy apartments due to crappy construction & LAZY, unprofessional management, then this place is for you!

I contacted Country Lane Apartments several times, inquiring about their apartments. When I first…read morecontacted them, the price of the apartments were $1150. I was placed on a waiting list. The list never changed in the two years I contacted them. Then when I contacted them a few months later, the price of the apartments were $1250, still a good price for what you got. Then, when I contacted them a few months later, the prices had shot up to $1385. As you can see from the photos, they raised their prices to $1385 while there was a massive homeless encampment adjacent to the property. I asked the property manager if they had made any improvements to the properties to raise the price so much. The property manager said the apartments had not been updated or improved. My conclusion is that they simply raised the prices because other luxury apartments have been built in Chico. They also gave me a rather rude response. If this wasn't bad enough, Country Lane Apartments complained to Yelp about my review not containing enough details about my interaction with the property and had my Yelp review taken down. That is a violation of my free speech. Country Lane Apartments is corrupt from top to bottom.

My roommate and I have lived here for a little over a year, and we love it! I love that the…read moreapartments look more like homes than apartment buildings. It's the perfect amount of space for us two and our little cat. We love the pool table in the rec room, and the complex has a pool and hot tub. Very cute and quiet place to live.

The best property management Great communication always do…read morethe best for their clients. Cecilia

Responds to maintenance requests quickly. Pete was very helpful and informative with replacing my…read moresink and faucet.