A week before a family wedding, I found out my suit didn't fit right. I called Soonja's in a panic…read moreand they were able to fit me in and fix everything quickly. The suit looked great and fit perfectly for the wedding. The fast and friendly service made it my new go-to for alterations.

She can be a little expensive at times, but I think you pay for quality. She has not disappointed…read moreme yet and I am a repeat customer.

I dropped off two pairs of pants to be hemmed. I had pinned them myself and wasn't in that much of…read morea hurry to have them done but she was able the have them ready a week later. The young man at the front was very polite. Each pair cost $20 which I thought was a little high but I was willing to pay because it's hard to find someone who can do quality work so I was happy to pay it. I will be back should I need more things altered.

I have had numerous dealings with the ladies at Star Alterations for more than five years. Their…read morework has been uniformly excellent, and reasonably priced I've no idea why Elizabeth K had such a bad experience; that's not at all what I've had. I also have no idea why Yelp would allow two reviews, by sisters, one of whom seems not even to have ever set foot in the place.

My husband has been going here for years with no issues, so I thought it would be a.good place to…read moretake my new wool blanket to be cleaned. However, it came back covered in long dog or cat hair. He took it back. They cleaned it again. It still had hair on it. We tried to lint roll it at home and went through 2 lint brushes trying to get the hair out. Still hair on it. I went in to nicely speak to the owner about it. She rudely stated that there's nothing they can do about and do I want my cleaning refund or not. If you have no issues, it's a great place. If there's a problem, the customer is left to deal with it. Would not recommend.

Poor work but what made it worse was the customer service. I brought in a brand new suit on…read moreThursday to be pressed for my son's wedding. I went to pick it up on Saturday morning as scheduled. When I looked at the suit, I noticed the jacket had a crease pressed into the lapel, and as you will see in the pictures, there were other areas that look like they had just been missed in the pressing. I spoke with Julie who with her husband Andy are the owners. My family was scheduled to go out of town on Monday. Julie recognized that the jacket needed to be repressed and said that her husband Andy must not have inspected it when it was pressed. Julie said that they could get it re-pressed and either delivered to me by noon on Monday or I could pick it up from the store Monday morning by noon. She said that they would make it right. I felt that Julie was trying to do the right thing and mistakes happen. about an hour later, I got a call from Andy, her husband, who said that there was nothing wrong with the jacket, that he had pressed it himself, and that Julie, and two other customers said there was nothing wrong with the jacket. (Why other customers would be sharing their opinions is not clear to me. I think the pictures speak for themselves.). Andy also said that he couldn't get it re-pressed by Monday morning. He told me I either needed to pick up the jacket by noon on Saturday or that they would be open at eight on Monday and I could pick it up then. He said they would refund my money, but that they would not fix the problem. I told him I was not happy but he wasn't giving me any choice. I drove back on Saturday to get the jacket which ruined my planned Saturday morning breakfast with my son and family. On the way, I called Julie, told her I was coming back for the jacket,she said she had refunded the payment. I expressed to her that what really hurt was that her husband who had never seen the jacket said there was no problem when both she and I had seen the jacket and she had acknowledged there was a problem. When I got back to the store I told Julie that my breakfast with my son had been ruined. Her whole attitude had changed. She said she didn't want to hear it, what I had said was inappropriate and to get out of the store.

The Gilded Thimble is the place to have your wedding dress altered. I purchased my dress at Church…read moreStreet Bridal thinking it was pretty close to size. I learned, through my experience with the Gilded Thimble, that it most certainly was not. Carissa walked me through the whole process of her vision to properly size my dress. She was so incredibly thorough and patient throughout a longer than anticipated process. I could not be more thankful for The Gilded Thimble team for fitting my dress TO me. It was so perfect day of that people asked if it was custom. It basically was because of Carissa's perfect touch. Thank you to the Gilded Thimble! Definitely move forward with your wedding dress alterations here!

Carissa is truly, truly incredible - if you need any convincing, look at her website and the proof…read moreis all there. Her photos clearly show how talented she is, and she's a perfectionist who will ensure you look your best for your big day. Better yet, her hourly rates are really affordable for wedding dress alterations, and she works lightning quick! I had a "sew while wait" appointment with her (alterations done in a single appointment) and she was so comfortable to spend the day with, really clear with what she wanted to do, and super helpful with all of my questions and concerns. We actually finished hours before our estimated time (and under her estimated total!) Carissa is really so friendly and talented, and tries her best to make sure you're comfortable. She has snacks and drinks set up, as well as a really comfortable couch for taking naps on :) She'll do anything she can to help - during our initial consultation meeting, she altered my engagement dress on the fly (and only for $15!!) I really can't stress enough how highly I recommend working with The Gilded Thimble. She's more than worth the drive (we drove from Northern Virginia for our appointment) and you won't be disappointed. Just as a reminder, she takes checks only if she holds onto your dress and takes cash if you're taking your dress with you.

My son had to have a new suit for a performance in DC. He would only be in town for 4 days through…read moreThanksgiving holiday but Wayne managed to get the suit done in 3 days. After buying the suit at Jos Bank they suggested taking it up to Wayne because they didn't have a tailor at the moment. Wayne also later repaired the lining in my husband's Navy Pea Coat which had belonged to his father and was really special to us. We had others look at this coat and not want to do the job. So we have been so excited with how Wayne was able to use the original material and fix the lining leaving it as much like the original coat as possible. Wayne's place is a hole in the wall and he has irregular hours, but he was great to us and we will continue to give him business. And what an amazing life story this guy has.

I can't speak to repair quality because the work was never begun. After stopping by the shop…read moreseveral times beginning early November '18 to late January '19, I opted to take my garnet home without any work ever being started. My early December '18 check-in led to a promise to complete work by mid December. My late January '19 check-in was again frustrating. The proprietor seems like a nice gentleman but in my experience was less than desired and was certainly not reliable.

I have a sports team jacket that needed to be cleaned. They did a wonderful job. My wife was very…read morehappy with the results. I was very happy with the results. I doped it off that morning and picked it up late that evening. Very Good Service.

Although the tailoring itself was fine, it was highly overpriced and the customer service left…read moresomething to be desired.

Yes, we are as good as it gets! Our NEW PHONE NO. is 434-237-4828.Just call and let us do your…read morealterations. We have 40 years of Experience.

I was recommended this place after I had worn holes in both of my tacova cowboy boots. The lady…read morebehind the desk has the art of cobbling down to a science and told me everything that was needed to get my boots back in shape and the gentleman in the back are masters at what they do. The price was cheap and the wait time was short for such a quality job. There are not many places out there like this gem, I'd highly recommend this place to anyone and will be using there services in the future.

Resoled my favorite work boots here. The tread that they put on is better than the original…read moreconstruction. Price was very reasonable happy with the service if my boots survive these soles I'll certainly take more boots to them.