She can be a little expensive at times, but I think you pay for quality. She has not disappointed…read moreme yet and I am a repeat customer.

A week before a family wedding, I found out my suit didn't fit right. I called Soonja's in a panic…read moreand they were able to fit me in and fix everything quickly. The suit looked great and fit perfectly for the wedding. The fast and friendly service made it my new go-to for alterations.

New address on Graves Mill Road. Brought in my MOG dress to be taken in. When I went to retrieve…read moreit, it was laying on the table in a heap and another seamstress just sitting there beside it playing on her phone. Seriously? She knew I was coming in to pick it up at this specific time, but I figured as long as she could steam out the wrinkles I wouldn't make an issue of it. I noticed that the hem wasn't even but the skirt part of the dress was pleated and I had shoes that would likely make it not look so uneven so I didn't mention it. When I tried it on, it was too tight on the top and not well altered in the bust, the dress had ripples in the bust area that were not there when I dropped it off. The seamstress kept saying "we didn't do anything to that part of the dress" over and over. Ok, but she did alter the shoulders and waist parts which will affect how the bust lays. That's just plain common sense, I'm not a seamstress but what she was claiming made no sense at all. I wasn't in a mood to argue with her and didn't trust her to actually fix the problem she created because she kept denying it was an actual problem, so I just left. $70 later, which I find a ridiculous price for what she did, and I have to take it somewhere else to fix her mistakes. She seemed curmudgeonly and acted like she didn't really care, even when I dropped the dress off. She was more interested in her tv playing the 700 club, and boasting about a cruise she will be taking in a few weeks. She's an older lady, maybe it's time for her to retire.I'm so upset, as if I didn't have enough stress because of the upcoming wedding in 3 days, now I have to add this back on my to-do list. I don't recommend this shop, and certainly won't be taking any more clothing to be altered.

Got Alter Ego Alterations to sew some patches on my jean jacket. They did an outstanding job…read more.. Will be going back again to get more put on my jacket. I highly recommend them for any sewing needs you may need, and you cannot beat their prices either.... Diffenity a 5-Star rating....

My husband has been going here for years with no issues, so I thought it would be a.good place to…read moretake my new wool blanket to be cleaned. However, it came back covered in long dog or cat hair. He took it back. They cleaned it again. It still had hair on it. We tried to lint roll it at home and went through 2 lint brushes trying to get the hair out. Still hair on it. I went in to nicely speak to the owner about it. She rudely stated that there's nothing they can do about and do I want my cleaning refund or not. If you have no issues, it's a great place. If there's a problem, the customer is left to deal with it. Would not recommend.

Poor work but what made it worse was the customer service. I brought in a brand new suit on…read moreThursday to be pressed for my son's wedding. I went to pick it up on Saturday morning as scheduled. When I looked at the suit, I noticed the jacket had a crease pressed into the lapel, and as you will see in the pictures, there were other areas that look like they had just been missed in the pressing. I spoke with Julie who with her husband Andy are the owners. My family was scheduled to go out of town on Monday. Julie recognized that the jacket needed to be repressed and said that her husband Andy must not have inspected it when it was pressed. Julie said that they could get it re-pressed and either delivered to me by noon on Monday or I could pick it up from the store Monday morning by noon. She said that they would make it right. I felt that Julie was trying to do the right thing and mistakes happen. about an hour later, I got a call from Andy, her husband, who said that there was nothing wrong with the jacket, that he had pressed it himself, and that Julie, and two other customers said there was nothing wrong with the jacket. (Why other customers would be sharing their opinions is not clear to me. I think the pictures speak for themselves.). Andy also said that he couldn't get it re-pressed by Monday morning. He told me I either needed to pick up the jacket by noon on Saturday or that they would be open at eight on Monday and I could pick it up then. He said they would refund my money, but that they would not fix the problem. I told him I was not happy but he wasn't giving me any choice. I drove back on Saturday to get the jacket which ruined my planned Saturday morning breakfast with my son and family. On the way, I called Julie, told her I was coming back for the jacket,she said she had refunded the payment. I expressed to her that what really hurt was that her husband who had never seen the jacket said there was no problem when both she and I had seen the jacket and she had acknowledged there was a problem. When I got back to the store I told Julie that my breakfast with my son had been ruined. Her whole attitude had changed. She said she didn't want to hear it, what I had said was inappropriate and to get out of the store.

I dropped off two pairs of pants to be hemmed. I had pinned them myself and wasn't in that much of…read morea hurry to have them done but she was able the have them ready a week later. The young man at the front was very polite. Each pair cost $20 which I thought was a little high but I was willing to pay because it's hard to find someone who can do quality work so I was happy to pay it. I will be back should I need more things altered.

I have had numerous dealings with the ladies at Star Alterations for more than five years. Their…read morework has been uniformly excellent, and reasonably priced I've no idea why Elizabeth K had such a bad experience; that's not at all what I've had. I also have no idea why Yelp would allow two reviews, by sisters, one of whom seems not even to have ever set foot in the place.

Jessica tailored my wedding dress on short notice. It needed quite a lot of work after I bought it…read moreonline. Within three weeks she had managed to turn a dress I couldn't zip Into a perfectly fitting dream. She was friendly, flexible, and an expert at her craft. I can't recommend her enough!

I have a sports team jacket that needed to be cleaned. They did a wonderful job. My wife was very…read morehappy with the results. I was very happy with the results. I doped it off that morning and picked it up late that evening. Very Good Service.

Real talk, when I got my dress from the bridal salon I hated it. It fit nothing like the sample,…read moremade me look 2 sizes bigger than I am, and just looked fugly. Thank goodness I was able to book my alterations with Carissa! She took this dress that I was not excited about at all and turned it back into the dress I fell in love with. I did a sew while you wait appointment with her since I was an out of town bride and it was well worth it! My mom and I stayed in her shop for about 6 hours one Friday a month or so before the wedding and she fit the dress to me, sewed, fit again, sewed, and fit again until it was perfect. It gave me such peace of mind seeing my dress transform in one day. Carissa also offers day-of services which I wish I had done. My husband stepped on my dress right after our first dance breaking 4 of 7 bussels. We had to saftey pin it back together and I wish Carissa would have been there to do a quick fix! Aside from my husband's misstep the dress was perfect all night long. If you need major alterations done Carissa is your seamstress!

The Gilded Thimble is the place to have your wedding dress altered. I purchased my dress at Church…read moreStreet Bridal thinking it was pretty close to size. I learned, through my experience with the Gilded Thimble, that it most certainly was not. Carissa walked me through the whole process of her vision to properly size my dress. She was so incredibly thorough and patient throughout a longer than anticipated process. I could not be more thankful for The Gilded Thimble team for fitting my dress TO me. It was so perfect day of that people asked if it was custom. It basically was because of Carissa's perfect touch. Thank you to the Gilded Thimble! Definitely move forward with your wedding dress alterations here!

Although the tailoring itself was fine, it was highly overpriced and the customer service left…read moresomething to be desired.

Yes, we are as good as it gets! Our NEW PHONE NO. is 434-237-4828.Just call and let us do your…read morealterations. We have 40 years of Experience.