William was awesome and very knowledgeable and really helped us another and the price was very…read morereasonable. I highly recommend him. Five Star Rating for sure.

Convenient, professional and reasonable. Pick up and delivery service provided. Would recommend…read moreand use again.

Great service fast delivery and exceptional product's will always use for my pc needs from laptops…read moreto desktops

From the owner: Mobile On Site Repair and Diagnostic work along with Computer Setups, Home Networking, WiFi, Tune…read moreUps and Slow Speed Computer Cleanups. 30+ Years Experience. Flat Rate Services for Drop Off Work at my Home Office Location. Ask for other Available Services including New Builds, Upgrades, Buy New or Re-Certified Grade A Refurbished Computers. Save Big!

This company is the best!! We have used Help Wizards for all our IT needs for 13 years. They have…read morealways been able to fix our problems and provide us with hardware and software to fit our small business needs.

From the owner: Making Technology Productive...and Business Profitable. At…read moreHelp Wizards we provide support for small and medium size businesses in Ohio. Our goal is to get to know you and your business needs, we manage your IT infrastructure so you can focus on your business instead of your tech.

Andrew is a great guy to work with, very professional, meets deadlines, great at his job, plus he…read moreoffers very good prices. Any can work any sort of job you want. Definitely would contact him for any handyman job. John Williams

Andrew is a joy to work with. He's prompt to answer calls and is clean!!!! He's done several…read moreprojects for me and I plan to have him here at least once a month. He's a true HANDYMAN! Dr. Smith

This dumbo cracked her iPhone screen this summer when it got caught under my patio chair. I…read moreimmediately looked into replacing it which looked like it'd be a few hundy. *eyeroll* I called one of these screen doctor places close by and it was looking like I had to give a down payment and make an appointment. So I've been putting it off. Yesterday, while running errands I stopped by Kung Fu Teas to pickup a bubble tea refresher. I accidentally parked in a spot labeled "Techcraze customers Only." Whoops. But then I thought this might be a good opportunity to get this fixed + Christmas present to myself. I walked in and met Moussa who runs the business with his brother. He told me he could install a new screen for me for $200 and it would take a half hour. So I left my phone and went to Kroger for some groceries. When I returned, my phone was like new and he'd also installed a new screen protector for me gratis. (I was thankful for this because I am not skilled in this way and they always come out wonky!) The store has PC, Apple and mobile merchandise that can be purchased as well as data & mobile plans. If needed in the future (and knowing Apple products never go on sale!) I'll be happy to throw this family owned spot some more business.

I took my iphone 14 pro on March 30th for screen replacement. They replaced it with a counterfiet…read morescreen and during the replacement they messed up my battery connections. After the screen replacement my phone starts restarting in a non stop loop. I went back and the front desk guy refused to fix the issue. This place needs to be reported to law enforcement.

I really wanted to like these guys, but they kept our computer for over a month (with several calls…read more- some returned in a timely way and others ignored) and when they finally diagnosed the problem as being basically unfixable - we asked them to put it back the way they found it. The head guy ended up having to fix it after one of the junior guys put it back together wrong - in doing that he found the problem and fixed it (so the diagnosis was wrong). Still got charged for the diagnosis - but offered free data transfer. We didn't take it - but we got the computer home and the battery was not working at all! There was obviously something that wasn't put back together right. More calls, no response. Update 2018: apparently under new management so I can't speak to the current owners. Never went back.

My laptop stopped turning on, so I took it to BRM to see what the problem was (on Thursday). The…read moreyoung man who helped me was very nice (although he couldn't find the receipt/ticket book and just gave me a scrap of paper with the phone number on it) and told me that he would try to call on Saturday or shortly thereafter with an update. Saturday came and went, so I called and left a voicemail on Wednesday. No response. Called and left a voicemail on Friday. No response. Called on Saturday and left another voicemail and texted the number and finally had my call returned by the owner with an update on my computer, but no price estimates or any real information. He said that they were looking for a replacement part, so I gave them a few days and then called on Wednesday (almost 2 weeks after I dropped off my computer) for an update and left a voicemail. No response...what a surprise. Finally, today (Friday), I called and left another message and texted and was contacted by the owner again, this time with some estimates, but no leads on a replacement part yet. I don't blame them for not being to find a part, but I was upset by the poor customer service and lack of communication, so I decided to pick up my laptop and take my service elsewhere. However, the owner was very understanding and did waive the diagnostic fee, which I appreciate greatly. In general, everyone who I met or spoke to was very nice, but it was nearly impossible to get in touch with anyone and there was a serious lack of communication. If the part had been available to fix my laptop, I'm sure they would have done the repairs well, but their customer communication needs some work.