Have used this place for my computer repairs for years. Was hesitant at first to use a small shop…read morefor repairs vs. the big brand name stores but my fears were quickly alleviated by the proprietors calm professionalism and knowledgeable answers. He has kept my older tech running longer and more efficiently than I though possible. Always affordable and up front with costs before repairs are performed. Once he could not help with one computer issue - hard drive was damaged beyond repair - and there was no charge for the evaluation. Who works for free anymore? He even recommended another company that might be able to help with the hard drive and they confirmed it was beyond repair. Honesty, integrity and good old fashioned customer care still exist. Thanks!

He said it would be $20 to diagnose, but that would be included in the repair, if we had him repair…read moreit. He found the problem and said what sounded like "memory chip". When we asked if that meant a RAM stick, he repeated "memory chip". Ended up paying $120 for a RAM stick that I could have installed myself! I called another repair guy and he said he would have charged $95 ($65 for an hour and $30 for the RAM stick). When I called to complain about the fee (charging $100 for a $40 "memory chip"--he clarified that he said "memory stick"), he said we would have paid $100 at Micro Center for them to look at it. Shifty! We will not use him again!

While Nice Guy Technology does not do in-home TV setups--which is what I need--the technician took…read morethe time to look up a company that specializes in this.

Nice Guy Technology is Awesome! Anthony is professional and reliable. His expertise, communication…read moreand fair pricing exceeded my expectations. Highly recommend! Aside from excellent service, Anthony is indeed indicative of their company name.

Andrew is a great guy to work with, very professional, meets deadlines, great at his job, plus he…read moreoffers very good prices. Any can work any sort of job you want. Definitely would contact him for any handyman job. John Williams

Andrew is a joy to work with. He's prompt to answer calls and is clean!!!! He's done several…read moreprojects for me and I plan to have him here at least once a month. He's a true HANDYMAN! Dr. Smith

Listen to me. I'm 28, very tech savvy - I set up WiFi, computers, TVs, printers, etc all the time…read more I called Bill because my Surface Pro 3 laptop refused to turn on. Never seen this before with a laptop - perfect condition, I'm extremely familiar with this laptop and it is my only/primary work computer. It was basically stuck in sleep mode somehow. This is a problem with just these laptops specifically. I thought my computer just died on me, thinking all of my shit was just done. I called Bill, he told me exactly what I needed to do, my laptop turned on just as he said it would and the call ended pleasantly after maybe 90 seconds. I would recommend Bill to anyone and everyone who needs help with any tech related issue.

I would like to say that Bill's PC Repair is the best I have ever experienced. My computer screen…read morewas damaged beyond repair. Bill ordered a new screen and installed it along with a new solid-state drive. He also cleaned a few things up, and now my computer is faster and better than when it was purchased. The cost was very reasonable. I would recommend Bill and his services to anyone who is in need of computer repairs and/or upgrades. He is a true professional, knowledgeable, and very courteous.

This company is the best!! We have used Help Wizards for all our IT needs for 13 years. They have…read morealways been able to fix our problems and provide us with hardware and software to fit our small business needs.

From the owner: Making Technology Productive...and Business Profitable. At…read moreHelp Wizards we provide support for small and medium size businesses in Ohio. Our goal is to get to know you and your business needs, we manage your IT infrastructure so you can focus on your business instead of your tech.

My laptop stopped charging intermittently and was giving me an error about my AC charger's wattage…read morenot being recognized. I don't usually go for tech support unless I've tried everything on my own, and everything I had read about it from other people said that it was a potential problem with the charge port or, worse case, the charge circuit. Knowing this would require some heavy duty internal work and since I was on a time crunch, I called Quality PC asking for help. I was told I had a battery problem. I told him the battery was fine, the diagnostics on the BIOS were fine, and I was getting an error about my AC charger's wattage not being recognized. He told me "charge the battery to 100% and if it quits early it's a battery problem". I told him I couldn't charge the battery because my AC charger wasn't being recognized and the battery just runs down to 0 even when it's plugged in. He said "I'm trying to help you here", insisted it was the battery, told me to buy a new one, and left it at that. $160 and a week later, I installed my new battery and guess what? Same error. And I got to go on a 2-week business trip on another continent not knowing if my work laptop was going to kick the bucket and just not charge on any given day. I don't know if they didn't want the business or what, but the level of dismissiveness I got was inconvenient and shitty, and a major waste of time and money.

If you are deficient in technology, Quality PC is the business for you. I was getting fan issues…read moreand took my PC to them. I also ask for a tune-up. My computer now is running as efficient as the day I purchased it. My computer is five years old and it is refreshing to have the confidence that it may run another five more years. Quality PC gets my highest recommendation.